Deanna Joo
EDIT: Owner reached out to us to apologize and offered to remake the cake. I appreciate the gesture and find it professional whenever a business attempts to make it right.
I am attaching photo of my daughter’s yellow birthday cake from 2024 to show the decoration effort difference from the same restaurant (I added the happy birthday gold topper but the restaurant did the other decor).
Original Post
Charged $68 for the ugliest first year birthday cake. We ended up having to go to the store and buying our own better cake toppers.
Lady is very rude, customer service is a joke here.
… moreBonnie Lorenz
Shanghai Tea Garden made a cake last minute for me for a coworker! They did an amazing job! The cake was so beautiful and delicious!! Definitely would recommend them for any cake of your cake needs.
… morePan
We went there and were told it takes around 1 hour for our food as there were already three tables of dishes in the line. But it worth! The food were authentic Chinese flavor and I believe Sichuan or chongqing people will like a lot as their boiled beef is super spicy. We like their food. Maybe the best in Alaska
… moreKelsey Herrboldt
this place was amazing, it had a nice cozy area and atmosphere and the service was amazing. the food came nice and hot and tasted great, one of the workers i didnt catch the name was very kind and felt comforting talking to. will definitely come again!
… moreKaden
Honestly the best Chinese in anchorage. We had a few different dumplings and mapo tofu. It’s a little slow, but it can be excused because it’s on the spot. The food was phenomenal. Straight up. Will absolutely be back. I recommend the xiao long baos and spicy wontons!!!
… moreGodzilla
Went there today with the goal of ordering a cake. Walked in and was met with rolling eyes from the lady behind the counter after asking one question. I noticed a bakery area to the side with a glass display for their desserts but the display had no baked goods but instead a large can of red bean paste with growing mold. I do not recommend this location as it presented itself to lack customer service and the ability to follow food service guidelines. One star because zero is not possible.
… moreV F
Real authentic Chinese food. Very delicious!!
Depending on what you order it might take a little while to get your food. But the wait is totally worth it!
… moreJia Huis
Dessert take out! Very very satisfy! Call ahead to order!
We ordered red bean bread, coconut bread, green bean tart, pineapple tart! We love it all!
… moreWilliam Elliott
First time trying and i’m definitely coming back. Great comfort food for me being from SoCal, and this reminded me of food i’d get there. The takoyaki was on point!
… moreT
I had never been to the restaurant before. I was excited for dim sum. I placed an online to-go order. I arrived well after the pick up time to find they had not even started prepping the food.
The fact I had to wait 35 minutes honestly isn’t even the issue. The issue is: this place is incredibly dirty. The restaurant itself was completely cluttered with what looked like spoiled food in their fridge. One of the employees had their charging phone resting in the stack of to-go boxes. The same boxes they then grabbed to pack my food.
I honestly didn’t even want to eat any of the food once seeing the place and seeing a bacteria covered iPhone resting in to-go boxes.
Against my better judgment – I tried some of the dumplings. The sesame balls were saturated in oil. The “pan fried” buns were barely fried – just steamed. The rest of the stuff I sampled was honestly pretty gross- but maybe I was just totally turned off by actually seeing the conditions of the restaurant.
I won’t be back.
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