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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: One Premium, Outlet Blvd #355, Wrentham, MA 02093
Phone: (774) 351-1508
Menu Photos
Order and Reservations
Order: Order online
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Shake Shack at One Premium Outlets Boulevard Wrentham, MA
One Premium Outlets Boulevard. Wrentham, MA 02093. Phone Number. 774-351-1508. Store Hours. sun. 10:00 AM – 7:30 PM. mon. 10:00 AM – 9:00 PM.
Shake Shack – Wrentham – Simon Premium Outlets
This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, and more.
Locations | Shake Shack
… Wrentham More Info Directions. Wrentham. More Info Directions. River North … MA 02128 Terminal C. United States. More info about Boston Logan …
Reviews
Dayan Siri
First visit. Went for a vegi burger as a friend recommended. The vegi was good. Had option for double patty and avacado with extra charge. It costs 16 dollars and change for just the burger. I would definitely get it again.
… morePeter Schimpl
We stopped by Shake Shack at Wrentham Village during a shopping day, and it was a nice surprise. The location on the outer side of the outlet center, close to the parking lot, which makes it super convenient when you’re already out and about.
The food was very good — everything arrived fresh and hot, exactly what you’d hope for from a burger joint. The mix of kiosk self-ordering plus table service works nicely: you order via the kiosk, then the staff bring your food to your table. Our wait time was around 5–10 minutes, even though it was somewhat busy.
The place itself is modern, bright, and clean. Because it’s near a popular outlet area, there’s a steady flow of customers, but the staff kept things moving well.
Overall, though, this Shake Shack location is a solid pick for a satisfying burger or hot dog break while shopping.
… moreThe food was very good — everything arrived fresh and hot, exactly what you’d hope for from a burger joint. The mix of kiosk self-ordering plus table service works nicely: you order via the kiosk, then the staff bring your food to your table. Our wait time was around 5–10 minutes, even though it was somewhat busy.
The place itself is modern, bright, and clean. Because it’s near a popular outlet area, there’s a steady flow of customers, but the staff kept things moving well.
Overall, though, this Shake Shack location is a solid pick for a satisfying burger or hot dog break while shopping.
Yulia Berry
I started avoiding all Shake Shacks because the quality of food, service and cleanliness significantly dropped, compare to a couple years ago.
But we decided to give it a try in Wrenthem, as there were not many other options available. It was better than the others.
They definitely need more seating places. We were very stressed that we can’t sit down to eat while lots of people were just looking at phones and not having any food on the tables. Not sure what was going on… maybe they were waiting for take out orders. Anyway, just ok experience, but it is worse in other locations
… moreBut we decided to give it a try in Wrenthem, as there were not many other options available. It was better than the others.
They definitely need more seating places. We were very stressed that we can’t sit down to eat while lots of people were just looking at phones and not having any food on the tables. Not sure what was going on… maybe they were waiting for take out orders. Anyway, just ok experience, but it is worse in other locations
TIM HOWES
Went here as the outlets were closing. Went in with modest expectations, but really pleasantly surprised. Service was excellent. The food was tasty and the place was super clean. Couldn’t ask for a better experience. I hadn’t been to a Shake Shack in a long time and this location definitely makes me want to come back sooner rather than later! All right
… moreJohn R
Been to many shake shack locations and this was by far the worst and most unorganized shake shack location ever.
Had to wait over 45 minutes for our order.
Food was cold and items were missing. Talked to an employee and she said she would get us new food and the missing items, after waiting another 20 minutes I went back up to the counter and no one was working on my order. Finally found one good employee who listened to me and went above and beyond to fix our order. However, the replacement was still wrong.
And this was around 2pm on a weekday, not the busiest time of day…
Won’t be back.
… moreHad to wait over 45 minutes for our order.
Food was cold and items were missing. Talked to an employee and she said she would get us new food and the missing items, after waiting another 20 minutes I went back up to the counter and no one was working on my order. Finally found one good employee who listened to me and went above and beyond to fix our order. However, the replacement was still wrong.
And this was around 2pm on a weekday, not the busiest time of day…
Won’t be back.
Judy J
I had a fantastic experience at Shake Shack in Wrentham and would definitely give it a solid 5 stars. From the moment I walked in, I was impressed by how spacious and well-organized the restaurant is. Even though it was fairly busy, the seating area had plenty of room, and I never felt cramped or rushed. It’s a great place whether you’re dining alone, with friends, or with family.
The restaurant was also exceptionally clean. The floors, tables, and even the bathrooms were spotless, which really added to the overall dining experience. It’s clear that the staff takes pride in keeping the space welcoming and hygienic.
The service was fast and efficient. I placed my order and had my food in just a few minutes, even during what seemed like a busy time. The staff was friendly, attentive, and made sure everything was just right.
Of course, the food was delicious as expected. The ShackBurger was juicy and flavorful, the crinkle-cut fries were hot and crispy, and the milkshake was creamy and satisfying.
Overall, this Shake Shack location in Wrentham is top-notch. Great environment, excellent service, and tasty food. I’ll definitely be coming back the next time I’m in the area. Highly recommended!
… moreThe restaurant was also exceptionally clean. The floors, tables, and even the bathrooms were spotless, which really added to the overall dining experience. It’s clear that the staff takes pride in keeping the space welcoming and hygienic.
The service was fast and efficient. I placed my order and had my food in just a few minutes, even during what seemed like a busy time. The staff was friendly, attentive, and made sure everything was just right.
Of course, the food was delicious as expected. The ShackBurger was juicy and flavorful, the crinkle-cut fries were hot and crispy, and the milkshake was creamy and satisfying.
Overall, this Shake Shack location in Wrentham is top-notch. Great environment, excellent service, and tasty food. I’ll definitely be coming back the next time I’m in the area. Highly recommended!
L B
Just now: I’m standing waiting patiently for maybe 2-3 mins. Another customer comes in and stands in front of my and the lady greets him and gives him his food. So I move toward the register. No one say anything. Obviously they see me. Maybe like 5-6 mins standing there. The girl puts a bag of food on the rack with the label facing AWAY from me. Clearly she doesn’t want to help me. I ask the other girl “what’s the name on that order?” It’s for me. I explained I’ve been standing right here. She says “you can take it”. Oh so I should touch each bag? DO BETTER, SHAKE SHACK. What shitty service.
… moreHawk Hawk
Updated as of 4/15/2025:
Shake Shack Headquarter still ignore my email about Black Truffle Sauce. Obviously all staff are lousy, careless and ignoring people’s emails while looking down on their phones.
Thanks to my friend who found Black Truffle Burger here at this restaurant. I enjoyed my first time lunch order, Black Truffle Burger (single patty), Black Truffle Parmesan Fries with a sauce cup of Black Truffle Sauce and a drink. Black Truffle Burger is so good with Black Truffle Sauce! Black Truffle Parmesan Crinkle Cut Fries comes with a sauce cup of Black Truffle Sauce. (I am not crazy to eat any fries with Parmesan sawdust) Especially Black Truffle Sauce is so phenomenal! I know I’ve said “Black Truffle” a million times! I love Black Truffle! Employees are courteous. I’ll come back for Black Truffle Burger-Double patties! Hope they could give me a sauce cup of extra Black Truffle sauce for my next Black Truffle Burger.
… moreShake Shack Headquarter still ignore my email about Black Truffle Sauce. Obviously all staff are lousy, careless and ignoring people’s emails while looking down on their phones.
Thanks to my friend who found Black Truffle Burger here at this restaurant. I enjoyed my first time lunch order, Black Truffle Burger (single patty), Black Truffle Parmesan Fries with a sauce cup of Black Truffle Sauce and a drink. Black Truffle Burger is so good with Black Truffle Sauce! Black Truffle Parmesan Crinkle Cut Fries comes with a sauce cup of Black Truffle Sauce. (I am not crazy to eat any fries with Parmesan sawdust) Especially Black Truffle Sauce is so phenomenal! I know I’ve said “Black Truffle” a million times! I love Black Truffle! Employees are courteous. I’ll come back for Black Truffle Burger-Double patties! Hope they could give me a sauce cup of extra Black Truffle sauce for my next Black Truffle Burger.
Namien Events
We usually have a great experience at Shake Shack, and today was no exception overall. However, the lemonade was a bit too sour for my taste. I asked a gentleman named Siiren if I could get some sugar for it, and he went above and beyond and he kindly offered to make me a fresh one instead and told me that if I still didn’t like it, he’d help me choose a different drink.
After trying the new one, it was still a bit too tart for me, so I went back up and spoke with Branden. I explained what had happened and asked if I could just pay the difference to switch to a shake. He was so understanding and told me not to worry about it and that they’d take care of it.
Thanks to both Siiren and Branden’s kindness and teamwork, I left completely satisfied and happy. Their customer service truly made my experience a positive one.
… moreAfter trying the new one, it was still a bit too tart for me, so I went back up and spoke with Branden. I explained what had happened and asked if I could just pay the difference to switch to a shake. He was so understanding and told me not to worry about it and that they’d take care of it.
Thanks to both Siiren and Branden’s kindness and teamwork, I left completely satisfied and happy. Their customer service truly made my experience a positive one.
Pack Katisomsakul
Good Shake Shack, good service and the tables are very clean.
… more