Social Profile: 
![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 366 Columbus Ave, New York, NY 10024
Phone: (646) 747-8770
Website: https://www.shakeshack.com/location/upper-west-side-ny?utm_source=google&utm_medium=listing
Menu Photos
Photo Gallery
Related Web Results
Upper West Side – Shake Shack
Shack Info. Address. 366 Columbus Avenue. West 77th St. New York, NY 10024. Phone Number.
Shake Shack | Upper West Side
366 Columbus Ave. New York, NY, United States, 10024. Get Directions. north_east. Contact. Visit Website. Featured in the area. Photo: Brittany Petronella.
Order Shake Shack (Upper West Side) – Menu & Prices – Uber Eats
366 Columbus Avenue, New York, NY 10024 $ • American • Burgers • Group Friendly • Ice Cream • Desserts x $0 delivery fee Other fees x Enter address to see …
Reviews
Morgan McKee
Ordered delivery. Took an hour and food was cold. But I’m not sure it was the long wait time that made it so cold; the burger itself was raw in the middle, which I didn’t feel safe eating. I tried to call the restaurant to warn them, but the phone number is disconnected. Uber Eats support was also unhelpful. Praying I don’t get sick.
… moreFernanda Rdguez
This establishment has self service so you can order with a tablet and grab a number and someone will take your order to you, it was easy to use, the order arrived fast and food was delicious as always. It may take a couple of minutes to find a place to seat but you’ll get there.
… moreMxs
Good spot for a quick bite. The burgers are tasty and consistent with other Shake Shack locations, and the shakes never disappoint. Service can be a bit slow during peak hours, and seating inside is limited. Staff are generally friendly, however when I asked for a drink without ice, the woman at the counter reacted rudely, which made the service feel less friendly.
… moreRohan Payal
Shake Shack on the Upper West Side is a reliable and enjoyable fast casual experience with a great atmosphere and genuinely efficient, friendly service. The space is well designed and comfortable, making it a pleasant spot to sit and enjoy your meal. The food is where it feels a little inconsistent — sometimes hitting that classic Shake Shack quality, other times falling slightly short of expectations. Still a solid go-to for a quick and satisfying meal in the neighborhood.
… moreBradley C
I ordered a brownie batter hot cocoa shake and French fries today.
The shake was decent. I did get a few small pieces of broken down brownie crumbs. The fries were pretty nice actually. It was crispy even when it’s cold. Delicious!
The staff were nice and friendly. The layout of the restaurant was kind of strange. Takeout was tucked in all the way to the back that I had to walk past all the people who were dining there. I just think I would like people constantly walking passing by when I’m enjoying my food.
This Shake Shack has wine. Maybe I’ll come back and try it next time.
… moreThe shake was decent. I did get a few small pieces of broken down brownie crumbs. The fries were pretty nice actually. It was crispy even when it’s cold. Delicious!
The staff were nice and friendly. The layout of the restaurant was kind of strange. Takeout was tucked in all the way to the back that I had to walk past all the people who were dining there. I just think I would like people constantly walking passing by when I’m enjoying my food.
This Shake Shack has wine. Maybe I’ll come back and try it next time.
Miramar Lee Choy
If you’re a vegetarian, the veggie burger is pretty good for less than $10. The fried onions made it so tasty. My family ordered their own burgers and crinkle cut fries.
The server here was so sweet. She brought our food to the table and genuinely said, Welcome to Shake Shack. Another server came around checking on every table and even brought a baby seat to a family who just arrived.
I really appreciated the kindness, it goes a long way to make someone’s day.
… moreThe server here was so sweet. She brought our food to the table and genuinely said, Welcome to Shake Shack. Another server came around checking on every table and even brought a baby seat to a family who just arrived.
I really appreciated the kindness, it goes a long way to make someone’s day.
Amber de Jong
Food was good! The only sad thing is was litteraly fighting other people for the table. There is no real system for it and I was on my own so couldn’t wait for my food and get a table at the same time.
… moreLuca Lozzi
This Shake Shack is located right next to the American Natural History Museum, that’s why we decided to stop here to grab a quick lunch before heading in.
The staff immediately welcomed us with a smile and directed us to the kiosks to order. We just had a couple burgers and fries.
Everything was good, not sophisticated or anything, simple but good! The fries were swimming in cheese which for us was a bit too much but that’s absolutely personal taste.
We paid roughly 20$ for a satisfying and filling lunch, great stop!
… moreThe staff immediately welcomed us with a smile and directed us to the kiosks to order. We just had a couple burgers and fries.
Everything was good, not sophisticated or anything, simple but good! The fries were swimming in cheese which for us was a bit too much but that’s absolutely personal taste.
We paid roughly 20$ for a satisfying and filling lunch, great stop!
G Frye
We walk by Shake Shack a lot. The first time we entered there, Sarah greeted us kindly. We felt very welcomed and all the staff were friendly. Sarah worked diligently to guide us place an order and bring us our order.
The burgers and drinks were delicious. I appreciated the fresh vegetables on the burgers so my picky little eaters will eat veggies together with the tasty cheese and hamburger patties. The tables were clean. Definitely coming back for more.
… moreThe burgers and drinks were delicious. I appreciated the fresh vegetables on the burgers so my picky little eaters will eat veggies together with the tasty cheese and hamburger patties. The tables were clean. Definitely coming back for more.
Amy Hutcheson
Really enjoyed the burgers! The strawberry lemonade was too sweet for my taste but other than that, the flavor was spot on. It’s a great stop before or after the Natural History museum for hungry adults or kids.
… more