3.9 – 709 reviews • Hamburger restaurant
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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Reviews
AJ Castilla
Fast friendly service whether in person or delivered, fresh ingredients, tasty burgers. Have eaten here repeatedly. Also came here for Veterans Day 2025…had the best tasting Big Shack burger that was perfectly cooked. The cashier had friendly world-class vibes running that and delivering the food to all tables. She is priceless.
… morePatrick Davidson
A drop over priced for what you get & salty flavor for my taste. But still manages to be satisfying. This location benefits from its proximity to Brown University’s zeal & is surrounded by other interesting shops & restaurants.
… moreLinda Sharron
I was extremely dissatisfied and disappointed on my 2nd visit which Shake Shack paid for since the 1st time I visited they skimped me. 1st Timer, I tried the Avocado Bacon Burger and THIS is what I got, First two photos. The 2nd time I went I got what you see in photos #3 & #4. I say this with no doubt I will never return to a Shake Shack again. The store was not busy, so why rush to throw sandwich together sloppy?, they never texted me regarding my order when it was ready like they say they will do. The workers on Thayer st just don’t care. Take the avocado bacon burger OFF the menu!
… moreMercy B
The quality & service of this shake shack has gone down significantly. I ordered a double smoke shack and when it came it was cold. The bacon was even colder on top, and the burger was crunchy throughout; it was over pressed and over done. my milkshake came out when I was just about halfway done with my burger. I didn’t end up finishing the food because it was very disappointing. The dining area has not been kept neat and the trash was overflowing without being attended to.
… moreWilbur Lo
Shake Shack could always their standard no matter in East Coast or West Coast or in Japan or in HK
The price is bit expensive than eg in HK and that is reality… US fast food in US is expensive than many other countries
Burgers are excellent as expected
Fries are just okay
Beer doesn’t surprise me too!
… moreJonathan Forant
Overall, pretty much your average shake shack food was amazing. Service was good and the atmosphere was good. This is one of the few shake shacks. I’ve visited that have TVs with sports channels and other stuff so that’s what gives that atmosphere five out of five stars
… moreI Gotta Tell Ya Food Reviews
I really enjoy Shake Shack. When I’m craving a good burger it’s usually what I want. I think for a burger place it’s one of my favorite ones around. Especially if your considering it’s a fast food burger. Better than five guys for sure. I’d say 8.5 to a 9 outa 10 on a good day.
While I don’t eat here all the time I can say almost everytime I’m satisfied. The beef has a nice crispy char on its edges. The patties are good size (more on the thinner side than thick). Very tasty burgers with nice squishy buns & good flavorful options.
Don’t know why shake is in the title because I think the burgers are the standout. I’ve tried the shakes they were kinda mid & the fries are nothing to brag about. The smoke shack is where it’s at!
It’s Busy mostly all the time & hard to find parking anywhere on Thayer street. They could expand their menu, but I’m a fan for sure. Looking forward to more locations opening!
… moreAdanjesus Marin
This is the most disgusting cheeseburger place in Providence. It had been over a month since I placed my last order. Their national office assured me the issues had been dealt with and asked me to give them another chance. Every single patty is burnt to a crisp. Half of the lettuce is spoiled. The department of health needs to investigate them for food safety.
… moreJabier Espinal
The food taste great, worth the wait. I sense they are using higher quality ingredients than most burger places. Lots of staff on hand making the food here. Sometimes there is a long wait time due to popularity.
… moreS Martinez
I got a to-go order today was delicious. Was worth the wait to have again. Been a long time since I have had Shake Shack and the burgers never disappoint.
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