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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Hours
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | 12–6 PM |
| Monday | 10 AM–8 PM |
Address and Contact Information
Address: 2800 W Big Beaver Rd Suite X-335, Troy, MI 48084
Phone: (947) 209-4240
Website: https://www.shakeshack.com/location/somerset-mi?utm_source=google&utm_medium=listing
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Somerset – Shake Shack
Visit your local Shake Shack at Troy, MI to enjoy our burger, shakes and fries. View our store hours and order types.
Shake Shack – Somerset Collection
Shake Shack is a modern day “roadside” burger stand known for its 100% all-natural Angus beef burgers, chicken sandwiches and flat-top Vienna beef dogs.
Locations | Shake Shack
… Somerset More Info Directions. Somerset. More Info Directions. Park and Preston … Troy More Info Directions. Big Beaver Road – Troy. More Info Directions.
Reviews
KB
This location is inconsistent. The burgers and fries can be salty or cold, and the specialty drinks are often not sweet enough. Staffing and cleanliness fluctuate too, sometimes it’s busy but well-run, other times it’s messy and understaffed. Not the strongest representation of Shake Shack.
… morebaul104 luigi Baul
The food is superb, but the prices are not, and they even don’t offer any combos to any burger or chicken sandwich meal, which is sad… Other than that, it’s great! This is my 1st time trying Shake Shack. I won’t be dining here often, though.
… moreHarold PK
Whether eating at their more traditional location close to hwy 75 or this mall location I find the burgers great. In the upper tier fast food chain (5 Guys, Culvers, In-N-Out, etc.) I find this to be the tops. They may not be the healthiest, but they sure are tasty. I’m not sure what they do. I’ve never had a bad experience with quality or service. The beef has a distinct freshly grilled taste, fries seem to be cooked in butter (not sure about that, but it taste like it), and the shakes have a very authentic, thick ice cream texture. The burgers tend to be on the smaller side and pricier too. I guess you get what you pay for. More gourmet options certainly exist at other places, but for this category it’s certainly a part of the royal family.
… moreCheryl
We came to Michigan from Canada to visit family, and took the opportunity to try Shake Shack. It was delicious! I had the veggie burger with fries onions and cheese and it was delicious. My mom had a burger and we both enjoyed some fries. The staff were friendly and while it may take a little longer than other fast food, it was worth the wait. It was a yummy treat and I would definitely go back!
… moreBritt
First time trying Shake Shack! I liked they offer a self ordering portal! I ordered a double cheeseburger with the crinkle cut fries and a lemonade.
Food took a while but they were busy! When our food arrived mine came without the tomato. I didn’t complain because I was hungry and didn’t want to deal with the line again.
The fries were so good! So crispy and enough salt! And the burger was great!
I didn’t see the option to add mustard, so with mustard and my tomato, it would’ve been 5 out for f 5!
Lemonade was good too, not my favorite because I like the fair tasting lemonade and this was a little more commercial tasting.
Overall would love to try it again! I
… moreFood took a while but they were busy! When our food arrived mine came without the tomato. I didn’t complain because I was hungry and didn’t want to deal with the line again.
The fries were so good! So crispy and enough salt! And the burger was great!
I didn’t see the option to add mustard, so with mustard and my tomato, it would’ve been 5 out for f 5!
Lemonade was good too, not my favorite because I like the fair tasting lemonade and this was a little more commercial tasting.
Overall would love to try it again! I
Hannah Madaus
Pros are that the food is good and service was efficient. We each had a burger and fries with a drink and shake. Everything was correct, hot and ready to eat. I ordered a seasonal shake, maple snickerdoodle – very tasty! Cons are that the mall can get super busy, which obviously means long lines and limited seating in the food court. Although I’ve only been here once, I read a few reviews complaining about the quality, but I thought it was a typical shake shack experience.
… moreStartech
Terrible employees. This upscale mall really needs to have upscale employees. What I experienced today was disgusting from the employees at this shake shack. She didn’t even know how to read to call out customers names. Wish I could’ve gotten her name. Nonetheless when I went to ask if my order was ready she rudely threw it at me and complained that my name was called 5 mins ago and she pronounced a completely different name than mine, so how was I to know she called my name? DISGUSTING and illiterate employee. New employees are desperately needed there because clearly calling out names at shake shack is too difficult for her.
… morenour Abd
Disappointed by Lack of Food Safety
I was pretty disappointed with my recent visit to the Shake Shack at Somerset. An employee with long hair was making sandwiches without a hair net, and I literally watched her move her hair out of the way with her hands while handling food. It’s honestly not acceptable, and I canceled my order on the spot. People deserve to know this location isn’t being careful about basic hygiene. I hope management takes this seriously.
… moreI was pretty disappointed with my recent visit to the Shake Shack at Somerset. An employee with long hair was making sandwiches without a hair net, and I literally watched her move her hair out of the way with her hands while handling food. It’s honestly not acceptable, and I canceled my order on the spot. People deserve to know this location isn’t being careful about basic hygiene. I hope management takes this seriously.
Paul Marogi
Ok I’ve been to other shake shack locations and they are all better then this one which is disappointing since there’s one a mile away. The food usually taste good but it’s always something, this time it was cold and fell completely apart after 2 bites. I also waited without being asked my name or anything and finally I asked about my order and it was sitting in the counter for who knows how long. I’ll never go back it’s a waste of time and money
… moresean stacks
Good way to waste 20 minutes. For some reason they had 2 people training one person at the cash register?! The meat was greasier than usual, but the fries were solid. The only reason this was a 2 star is because the Kiwi refresher was good. And no apology for the wait, which was odd because a 4 year old could see it took over a minute per transaction?
… more