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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 54 M St SE, Washington, DC 20003
Phone: (202) 769-5760
Website: https://www.shakeshack.com/location/navy-yard-dc?utm_source=google&utm_medium=listing
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Navy Yard – Washington, DC – Shake Shack
Navy Yard. Washington, DC. Shack Info. Address. 54 M Street. Washington, DC 20003. Phone Number. 202-769-5760. Store Hours. sun. 10:30 AM – 10:30 PM.
Order Shake Shack (Navy Yard) – Menu & Prices – Uber Eats
Use your Uber account to order delivery from Shake Shack (Navy Yard) in Washington. Browse the menu, view popular items, and track your order.
Locations | Shake Shack
Nationals Parks, Washington, D.C.. 1500 South Capitol Street, SE. Close to Navy Yard (Green Line). Washington,D.C.United States … shakes and frozen custard …
Reviews
Alyce Williams
Went in and there were a few people waiting around. One worker was very nice (tall black man) he apologized for the wait and acknowledged everyone. He gave me my food and apologized for the long wait. However, my food was cold. The fries were barely warm. It’s like what was I waiting for? And the burger was drenched in sauce. My half and half drink was disgusting the boba was the wrong flavor. The workers were nice the quality of food needs to be better. I prefer the Wharf location.
… moreMaya O
I’m surprised none of the reviews mentioned cleanliness. Might have been an off day/busy day but it was visibly dirty. All surfaces were sticky and the ketchup dispenser had a few gnats surrounding it. Also maybe I’m just used to bigger portions but I found the amount of fries provided quite small.
… moreChris Eaton
I xannot comment on the quality of the food. I stood at the counter for 5 minutes and there were only a few employees that looked very busy. No one would make eye contact or take my order. Two couples were standing at the self service kiosk just taking their sweet time. I went next door and had an excellent meal served quickly.
… moreTee Fergie
All orders inputed on tablets. The Shake Shack team only interacts with patrons when they deliver orders at the counter or to seated patrons. The interior was warm & niece decor.
… moreBrooklyn Thornton
I had a very disappointing experience at this location tonight. I placed two orders one through the Shake Shack app and another through Uber Eats for a promotion. When I arrived, the mobile order was ready, but the Uber Eats order hadn’t even been processed.
When I inquired about the status, an employee told me, “I’m not going to lie, you’re going to be waiting a while, we have a lot of orders ahead of you.” I explained that I had already been waiting over 30 minutes, but she simply walked away. About 15 minutes later, I asked again, and she loudly commented to other staff that I “keep asking.”
Eventually, I learned that my order had been prepared but was mistakenly given to someone else. I then had to wait even longer for them to remake it. By the time I finally received my food and returned to my car, my burgers and fries I ordered on the mobile app were cold.
The entire experience was frustrating, there was no accountability, and I felt like I was treated as an inconvenience for simply asking about my order. This was far from the quality and service I’ve come to expect from Shake Shack, and it honestly makes me think twice about returning to this location.
I hope steps are taken to ensure future customers don’t have a similar experience.
… moreWhen I inquired about the status, an employee told me, “I’m not going to lie, you’re going to be waiting a while, we have a lot of orders ahead of you.” I explained that I had already been waiting over 30 minutes, but she simply walked away. About 15 minutes later, I asked again, and she loudly commented to other staff that I “keep asking.”
Eventually, I learned that my order had been prepared but was mistakenly given to someone else. I then had to wait even longer for them to remake it. By the time I finally received my food and returned to my car, my burgers and fries I ordered on the mobile app were cold.
The entire experience was frustrating, there was no accountability, and I felt like I was treated as an inconvenience for simply asking about my order. This was far from the quality and service I’ve come to expect from Shake Shack, and it honestly makes me think twice about returning to this location.
I hope steps are taken to ensure future customers don’t have a similar experience.
Steve Day
Went into this establishment just expecting to grab my mobile order, however, upon arrival, the customer service was concerning from the start. I wasn’t acknowledged once I arrived at the walk up counter and it took more than 20 minutes for the employee to acknowledge me along with other customers as well. By time I was finally acknowledged, my wife and I’s food was very cold. Very disappointing to say the least.
… moreJames M
My first time ever to a shake shack. I live around several in the NYC area but never had been. The food was great. Clearly the hamburgers are cooked fresh to order and I’m thinking with fresh and not frozen beef. The crinkle fries were good as well. While I thought the milk shake was very small for the money, they were delicious. I will begin eating at shake shack now.
… moreRachel Murphy
For dine in Burger and fries was very fresh. Fries were crispy and the burger flavorful and not overly sauced. Solid place for a quick burger in navy yard
However for takeout on 3/30 I ordered at the counter and waited 20 min until I asked the cashier and my order had been sitting there for 15 minutes. They didn’t call my name, I had been standing there the entire time. Unacceptable
… moreHowever for takeout on 3/30 I ordered at the counter and waited 20 min until I asked the cashier and my order had been sitting there for 15 minutes. They didn’t call my name, I had been standing there the entire time. Unacceptable
Eric Medina
A good burger is what they delivered to me. I have had their fries before, but not today. I recommend getting some cheese to dip them in. While you’re at it order a shake or a concrete too.
… moreJosephine Bahr
I like this place. The reason I give it 3 stars is that the food seems overpriced. Their profit margin must be wider for the sold food than other fast food restaurants. I can kind of understand the price if maybe they have special sauces and condiments on the side. Nope, just ketchup, not even relish.
I won’t go back. I can go to IKEA and get the same deliciousness and level of food quality—for 1/4 of the price.
Food good. Price could be better.
… moreI won’t go back. I can go to IKEA and get the same deliciousness and level of food quality—for 1/4 of the price.
Food good. Price could be better.