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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 1333 Broadway, New York, NY 10018
Phone: (646) 230-0696
Website: https://www.shakeshack.com/location/herald-square-ny?utm_source=google&utm_medium=listing
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Herald Square – Shake Shack
Visit your local Shake Shack at New York, NY to enjoy our burger, shakes and fries. View our store hours and order types.
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Order Shake Shack (Herald Square) – Menu & Prices – Uber Eats
Use your Uber account to order delivery from Shake Shack (Herald Square) in New York … 1333 Broadway, New York, NY 10018. $ • American • Burgers • Ice Cream …
Reviews
Hayley Rhi
I got the smoke shack burger, it was good! Great size and can customise what you’d like on your burger. Did ask for mine to be well done however got served pink meat, was still delicious. We waited around 15/20 minutes for food as this store was really busy! It was a race to try and get a table.
… moreSledge Williams
I’ve managed to come across a Shake Shack in the city with adequate service and abundant seating. Something like this you’d only be able to find in the outer boroughs but I’ve come across one right nearby Macy’s in Herald Square.
I’ve ordered my food on the app and to be honest, it was a solid idea because the place even though it’s bigger than most locations in the city, was still packed with people. Unlike my last visit at a Shake Shack in midtown which took almost an eternity to get my food ready, it was done 4 minutes before the estimated time for it to be done and the server was courteous and accommodating, something you’d see out of Chick Fil-A.
Despite the crowd of people in the large area, I managed to find a seat and went to have my food, a Big Shack, a Smoke Shack burger, fries and soda. I decided to withhold the shake for now and it was a good choice because the Big Shack as a whole, is a massive mountain of meat (Pause) and that along with the fries filled me up. I only ate a bit of the smoke Shack until I decided to have it later. I don’t even need to go into detail with the food in Shake Shack, it’s always at the top of it’s game. I’ve had bad service at a Shake Shack location, I’ve had problems trying to eat inside a Shake Shack but I’ve NEVER had any bad food from Shake Shack so you definitely get your money’s worth on that.
It was a good brief retreat from the chilly weather to just relax and chow down on some Shake Shack goodness.
… moreI’ve ordered my food on the app and to be honest, it was a solid idea because the place even though it’s bigger than most locations in the city, was still packed with people. Unlike my last visit at a Shake Shack in midtown which took almost an eternity to get my food ready, it was done 4 minutes before the estimated time for it to be done and the server was courteous and accommodating, something you’d see out of Chick Fil-A.
Despite the crowd of people in the large area, I managed to find a seat and went to have my food, a Big Shack, a Smoke Shack burger, fries and soda. I decided to withhold the shake for now and it was a good choice because the Big Shack as a whole, is a massive mountain of meat (Pause) and that along with the fries filled me up. I only ate a bit of the smoke Shack until I decided to have it later. I don’t even need to go into detail with the food in Shake Shack, it’s always at the top of it’s game. I’ve had bad service at a Shake Shack location, I’ve had problems trying to eat inside a Shake Shack but I’ve NEVER had any bad food from Shake Shack so you definitely get your money’s worth on that.
It was a good brief retreat from the chilly weather to just relax and chow down on some Shake Shack goodness.
Mark Annese
Has always been a go to for burgers, when visiting.
However I feel like they have dropped the ball.
Ordering is completely self serve
Burger was overcooked and dry, and cold.
Disappointing, this is the second visit this trip and on both occasion food was average.
Vanilla shake was great.
Tried 7th street burger was much better
… moreHowever I feel like they have dropped the ball.
Ordering is completely self serve
Burger was overcooked and dry, and cold.
Disappointing, this is the second visit this trip and on both occasion food was average.
Vanilla shake was great.
Tried 7th street burger was much better
Sabena Singh
Can you imagine having a milkshake on a frigid day? Well, I did as I had not had a strawberry milkshake for over a year. Granted I was sitting inside and Shake Shack wasn’t particularly warm but this shake tasted delicious. I ate a single Smoke Shack with it. The peppers kept falling and I hadn’t taken a fork to eat them. The milkshake took a while to soften but each sip was delightful. Jessica, a six month employee, who was serving was kind to me when I told her that my shake seemed to have tiny nuts inside. She insisted that no nuts are in this shake. A mystery indeed.
After chocolate shopping, I went into Shake Shack to have a quick lunch of a burger and fries. The place was surprisingly quiet with few customers. I got a burger without the tomato. Plain small fries. The special fries were the Parmesan and garlic was $1 more. What was it? Parmesan sprinkled on top with a garlic sauce on the side. No great shakes. As it is, I paid the princely sum of $13.91 for lunch. To me, this is expensive.
… moreAfter chocolate shopping, I went into Shake Shack to have a quick lunch of a burger and fries. The place was surprisingly quiet with few customers. I got a burger without the tomato. Plain small fries. The special fries were the Parmesan and garlic was $1 more. What was it? Parmesan sprinkled on top with a garlic sauce on the side. No great shakes. As it is, I paid the princely sum of $13.91 for lunch. To me, this is expensive.
Ash M
This was our first time trying Shake Shack and it did not disappoint! Tasted very fresh. A bit of a long wait and hard to find a table. We would come back
… moreMafer Vega
Great burger, I got a little undercooked one but the rest of my family loved theirs. The fries are delicious. Milkshakes are awesome as well. Service is kind of slow but the place was packed, so I understand. Lots of seating room and clean bathroom.
… moreIrina1983
My First Time at Shake Shack Times Square
I recently visited Shake Shack in Times Square for the very first time, and I have to say, I was genuinely surprised by the quality of the products in my burger! I chose two – one beef and one chicken – and both were delicious.
The chicken burger was a particular standout; I felt like I was eating real chicken that was juicy and perfectly cooked. It’s rare to find a burger where you can truly see and taste the quality of the meat. And I can’t forget the interesting flavour of the pickles; they had a great taste that complemented everything perfectly.
The fries were also fantastic – really good and, importantly, not soaked in oil. They were delicious! And the lettuce? Simply “yum”!
I recommend Shake Shack at Times Square! It was a truly enjoyable culinary experience.
… moreI recently visited Shake Shack in Times Square for the very first time, and I have to say, I was genuinely surprised by the quality of the products in my burger! I chose two – one beef and one chicken – and both were delicious.
The chicken burger was a particular standout; I felt like I was eating real chicken that was juicy and perfectly cooked. It’s rare to find a burger where you can truly see and taste the quality of the meat. And I can’t forget the interesting flavour of the pickles; they had a great taste that complemented everything perfectly.
The fries were also fantastic – really good and, importantly, not soaked in oil. They were delicious! And the lettuce? Simply “yum”!
I recommend Shake Shack at Times Square! It was a truly enjoyable culinary experience.
XiaoLiuAYi (Joy Liu)
Went there last night. Craving for fries.
First time at this Shake Shack location. Shake Shack customer for over 10 years. Won’t come here again.
$4.89 for this portion of fries???? This is crazy, it looks like it was eaten part of it. The picture shows literally what I got. I didn’t eat one piece before I took this photo. This portion size is ridiculous, it does not worth the price. Very disappointed, unless the fries is freshly cut right be for deep frying, it is totally not worth the price. I know it is 2025, price of everything goes up, but $4.89 for one order of fries just for this portion size?????
Why not ask the staff about it? I don’t think they would really help, very likely the answer would be this is what it is.
Honestly will consider not to go to any Shake Shack location from now on.
… moreFirst time at this Shake Shack location. Shake Shack customer for over 10 years. Won’t come here again.
$4.89 for this portion of fries???? This is crazy, it looks like it was eaten part of it. The picture shows literally what I got. I didn’t eat one piece before I took this photo. This portion size is ridiculous, it does not worth the price. Very disappointed, unless the fries is freshly cut right be for deep frying, it is totally not worth the price. I know it is 2025, price of everything goes up, but $4.89 for one order of fries just for this portion size?????
Why not ask the staff about it? I don’t think they would really help, very likely the answer would be this is what it is.
Honestly will consider not to go to any Shake Shack location from now on.
Darko Dujmović
Tasty food so well prepared, the personnel (Timmy) are very cordial and pleasant. Coming from Europe I always choose Shake Shack as a sure place with great food, this one is my favorite so far
… moreAigul Ziiangirova
The triple shack’s meat was well cooked and smooth. I enjoyed every piece of it and didn’t want it to end. It was the best hamburger I have ever eaten (I have eaten plenty though!).
People working here are kind and helpful.
So thankful that I tried shake shack!
… morePeople working here are kind and helpful.
So thankful that I tried shake shack!