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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Hours
| Monday | 10:30 AM–10:30 PM |
| Tuesday | 10:30 AM–10:30 PM |
| Wednesday | 10:30 AM–10:30 PM |
| Thursday | 10:30 AM–11 PM |
| Friday | 10:30 AM–12:30 AM |
| Saturday | 10:30 AM–12:30 AM |
| Sunday | 10:30 AM–11 PM |
Address and Contact Information
Address: 167 W New York St, Indianapolis, IN 46204
Phone: (463) 215-6170
Website: https://shakeshack.com/location/downtown-indianapolis-in?utm_source=google&utm_medium=listing
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Downtown Indianapolis – Shake Shack
Visit your local Shake Shack at Indianapolis, IN to enjoy our burger, shakes and fries. View our store hours and order types.
Locations | Shake Shack
Country, Address, City, State, ZIP Code, or Location Name (ex. Battery Park City, Dupont Circle). Proximity (field_geolocation). Distance in Miles …
Shake Shack – Downtown | Visit Indy
This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more.
Reviews
Samuel Luhmann
Service was absolutely outstanding! We were welcomed by an employee saying “welcome to the night shack!” The burger was absolutely fantastic, and even the tomato was absolutely delicious! The Coke had raspberry boba!?!? Now that was ABSOLUTELY INSANE! By far the best Shake Shack I’ve ever experienced! Night Shack experience was a 10/10. Absolutely would go again!
… moreGenaro Gastelum Maltos
It’s a good burger option, nothing to be crazy about it has a lot of options I give them that, in this case I orderer the bbq burguer with double meat, I think the meat was really good also the bread it’s great but the burger I think it’s kind of small, I also had some fries with cheese and a sauce that I don’t remember the name but I do not recommend it if you don’t like salty thinks, the cheese was bad on my opinion but the fries are good, just take the normal fries, excellent service and clean areas
… moreRoxanne Joy (Empress NekoChan)
Outstanding food and service. Complimented with very chill vibe. It’s worth every dollar.
… moreEric Flanders
I just love their food. The Double Shack and Chicken Shack is… just amazing. I just had the Chicken Shack sandwich @3.45p. yesterday afternoon. I really wasn’t even hungry necessarily, but after my first bite… I found out I was.
Great setting and nice environment, but, what I find, is some of their employees are racist and do not give a damn. Yesterday was my second incident with this. I already contacted Shake Shack about the man who was indifferent, unfocused… maybe he had a ‘blunt’ before coming in? But Emily came out and showed grace in great style. She was great on that other visit. But now this time it was Monica. I had asked Monica if I could talk to and thank Emily for her prior service. Monica ignored me. OK, no problem. Then… then, when I was done with my Chicken Shack, marveling to myself as to how good it was, Monica comes out to the dining area, where there are five tables, with one of them being mine. She walked briskly by my table, and not only greets the other four (and takes their trash), but has conversations with all of them. Then… she walks by me and my bag of trash and not so much even looks in my direction. Then I noticed something… they all appeared, to one extent or another, Western Latin. She is too. Coincidence? Nah, right? I am Roman and Romanian myself, though I am mostly England from London. I am 60 now, and I really don’t care if someone likes me or not. But the thing is, is that racism has no place in the hospitality business. I was in the restaurant business for over 40 years, and passive aggressive racism is to be NEVER tolerated. You treat everyone equally, and I don’t care what individual discriminatory views are. ‘Shakey Shakey’, take note.
… moreGreat setting and nice environment, but, what I find, is some of their employees are racist and do not give a damn. Yesterday was my second incident with this. I already contacted Shake Shack about the man who was indifferent, unfocused… maybe he had a ‘blunt’ before coming in? But Emily came out and showed grace in great style. She was great on that other visit. But now this time it was Monica. I had asked Monica if I could talk to and thank Emily for her prior service. Monica ignored me. OK, no problem. Then… then, when I was done with my Chicken Shack, marveling to myself as to how good it was, Monica comes out to the dining area, where there are five tables, with one of them being mine. She walked briskly by my table, and not only greets the other four (and takes their trash), but has conversations with all of them. Then… she walks by me and my bag of trash and not so much even looks in my direction. Then I noticed something… they all appeared, to one extent or another, Western Latin. She is too. Coincidence? Nah, right? I am Roman and Romanian myself, though I am mostly England from London. I am 60 now, and I really don’t care if someone likes me or not. But the thing is, is that racism has no place in the hospitality business. I was in the restaurant business for over 40 years, and passive aggressive racism is to be NEVER tolerated. You treat everyone equally, and I don’t care what individual discriminatory views are. ‘Shakey Shakey’, take note.
A Bousi
Excellent service on Wednesday afternoon.
We got to sit on the terrace and someone came to confirm if we liked everything and if we needed anything. Amazing!
The fries were perfect. The burgers were great. About 15$ for a trio.
… moreWe got to sit on the terrace and someone came to confirm if we liked everything and if we needed anything. Amazing!
The fries were perfect. The burgers were great. About 15$ for a trio.
Pie Obert
You always know exactly what you’re getting when you come here — and that’s what makes it one of my go-to spots! The food is consistently great no matter which location you visit, and this one is no exception. The cheesy fries are hands-down my favorite, perfectly crispy and loaded with flavor, and the shakes are always a treat.
What really stood out to me this time was the service — it was phenomenal! The staff here is friendly, attentive, and truly goes above and beyond to make sure you have a great experience. This location is also very clean and well-kept, which makes the dining experience even better.
Honestly, this is the best service I’ve ever had at any of their locations. It makes a huge difference and is the reason we’ll definitely keep coming back. Keep up the amazing work!
… moreWhat really stood out to me this time was the service — it was phenomenal! The staff here is friendly, attentive, and truly goes above and beyond to make sure you have a great experience. This location is also very clean and well-kept, which makes the dining experience even better.
Honestly, this is the best service I’ve ever had at any of their locations. It makes a huge difference and is the reason we’ll definitely keep coming back. Keep up the amazing work!
Clara Daoud-Smith
Food is always good. I love their smoke shack burger, Mrs. Tracy was so kind to my son who chose Shake Shack for his 14th birthday and sang to him. He loved it!
… moreShawn Phillips
What a yummy Burger and Fries!! We had the Bacon Double Cheeseburger and it was so good! The French fries were good too! The staff wasn’t the friendliest but they were alright. Seemed very unhappy. 🙁
… moreRachel Morgan
I rarely go downtown Indy but when I do I like to try new places to eat at. Today I went to Shake Shack because I was in the mood for a burger and it was close to where I was.
Personally I really wasn’t impressed at all.
You place your order via a kiosk then sit and wait to be called.
When I was looking for a table to sit at they were all dirty, either had trash or crumbs on them. While looking around I saw santiwipes, so I assume you have to clean the tables yourself. For a $30 lunch, I expect at least a clean table.
I ordered the white truffle burger with bacon, side of fries, large lemonade and a six piece chicken nugget, plus they added a 10% tip, not sure who or what I was tipping for. I didn’t like that. My total was $30 The burger was really thin and dry, I prefer mine thick and juicy. The fries were ok, just plain crinkled fries with Parmesan or something sprinkled on them. The lemonade was good. I got the nuggets for my service dog to have as a treat when we got back to the car. I tasted 1/2 one at the table. It was ok, better than the burger.
This place just isn’t my cup of tea and won’t be returning. Very disappointing.
Not being familiar with the area, the parking sucked! Street parking I paid $2.00 for 1 hour.
Just putting prices so y’all have a heads up if you go.
… morePersonally I really wasn’t impressed at all.
You place your order via a kiosk then sit and wait to be called.
When I was looking for a table to sit at they were all dirty, either had trash or crumbs on them. While looking around I saw santiwipes, so I assume you have to clean the tables yourself. For a $30 lunch, I expect at least a clean table.
I ordered the white truffle burger with bacon, side of fries, large lemonade and a six piece chicken nugget, plus they added a 10% tip, not sure who or what I was tipping for. I didn’t like that. My total was $30 The burger was really thin and dry, I prefer mine thick and juicy. The fries were ok, just plain crinkled fries with Parmesan or something sprinkled on them. The lemonade was good. I got the nuggets for my service dog to have as a treat when we got back to the car. I tasted 1/2 one at the table. It was ok, better than the burger.
This place just isn’t my cup of tea and won’t be returning. Very disappointing.
Not being familiar with the area, the parking sucked! Street parking I paid $2.00 for 1 hour.
Just putting prices so y’all have a heads up if you go.