


Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 49 Boylston St #4900, Chestnut Hill, MA 02467
Phone: (617) 651-3406
Website: https://www.shakeshack.com/location/chestnut-hill-ma?utm_source=google&utm_medium=listing
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Reviews
I’ve been to Shake Shack locations in Hong Kong and Singapore. Their burgers are so much better, as shown in a couple of attached photos for comparison. They are nicely prepared and the actual burger and chicken sandwiches look like their advertisement pictures with condiments nicely sandwiched between the buns. They usually are packaged inside a cardboard box to hold their shapes. Can’t understand why they are not more uniformed across all their stores.
The burgers are pretty solid, with a good taste and a good topping ratio, the burgers are made of quality ingredients and you can taste it. One downside is the price, it does run a bit expensive compared to other burger chains in the area, but for the quality I’d say it can be worth it. The shakes are also good here as well, mildly thickened but with a rich flavor that isn’t too sweet.
He went above and beyond to make my daughter’s visit a good one. He was on his break, talking with a coworker about his AAU basketball team, the Soldiers. My daughter was having a rough moment and wanted to color on the Shake Shack kids sheets. I leaned over to interrupt, but before I could even say a word, Charlie noticed I needed help.
He and his coworker stopped their conversation right away and checked in. Charlie went and got my daughter something to draw on, then went back to his break.
In a time when so many places struggle with poor customer service, this meant a lot. Being treated with care and awareness like that keeps me coming back.
Great job, young man.
$50 for 2 tiny burnt chicken burgers, 2 fries, 1 chicken nugget and lemonade?!
Feel very special the Veterans Day appreciation by him. Thank you so much!!!
I had to ask how much longer it would be. We finally get our melted shake and burgers and the order is completely wrong….they were missing items that their signature burger normally had and completely messed up which burger had add ons.
Will not be back…manager tried to offer to remake and we didn’t have the time for that after waiting 30 minutes. Got our money back…ate the fries tried the burgers and threw them out and went to our movie hungry.