


Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 1100 S Lamar Blvd Suite 2100, Austin, TX 78704
Phone: (512) 717-0430
Website: https://www.shakeshack.com/location/austin-south-lamar-tx?utm_source=google&utm_medium=listing
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Shake Shack at 1100 South Lamar Blvd Austin, TX
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Reviews
From the second we walked up to the counter, he was warm, patient, and completely present. He didn’t rush us, even though it was busy, and he took the time to answer questions and make thoughtful recommendations. You could tell he actually cared about making sure we had a great experience, not just getting through the line.
When our order came out, he checked back in to make sure everything was right and if we needed anything else. It sounds simple, but that kind of attention makes a huge difference. He was upbeat, respectful, and just genuinely kind the entire time.
It’s rare to come across someone who turns a quick burger run into something memorable, but Donavon absolutely did. Shake Shack is lucky to have him. Give that man a raise.
Hands down one of the best Shake Shacks we’ve been to across Texas, Florida, and Michigan.
Food was hot, fresh, and delicious — the way it should be.
Burgers hit, fries delivered, zero disappointment.
Worth every penny and every calorie.
Parking (The Only Villain)
Parking is rough. Like, circle-the-block rough.
️ Expect to park on a side street and walk it in.
Leave and come back? Cute idea. Not happening.
Staff Shout-Out
Workers were genuinely kind and welcoming.
Friendly, patient, and clearly cared about doing things right.
Customer service made the experience even better.
Ask Amy Says
I’ll walk for good food and good people — no problem.
⭐⭐⭐⭐ Rating: 4/5
Great food
Great staff
♀️ Questionable parking
Still a win
A gentleman working the counter was very helpful guiding me through the kiosk to order a smashburger and an order of fries. After waiting what seemed like an unusually long time, my order was delivered to the table.
The burger was small, but very tasty. The bun was very soft and delicious The lettuce was, as the picture shows, tiny and completely wilted I was unable to bite through it, as it slid off the burger in one chewy mess.
I enjoyed the fries (warm, not hot) and thought the portion was fair for the $4 charge. Overall, I would like to give it a 3.5 star rating if that was possible.