Ashonti clopton
Today i went to shake shack and Ordered a double cheeseburger and a double shake burger, two fries and a large lemonade which came up to about $42 . I asked for a cup of ice and they told me they charge $1.50 for the cup . I walked over to Chick-fil-A and ask them for a cup of ice and they gave it right to me and I did not order from them. So I’m just here to say go to Chick-fil-A instead of shake shack OK cause why am I spending my money and can’t even get a couple ice SMH
… moreLisa King
Was stuck at the airport all day! Shake shack employees were extra kind to customers and their peers. They were encouraging each other to work efficiently in a respectful manner. Despite being extremely busy they were still beyond kind to us!
… moreKen Cruz
Awesome service (yes, at the CLE airport), delicious burger and cheese fries, packaged with care.
… moreHayley
Best place to eat at the airport, in my opinion, especially since they serve burgers and fries for breakfast. Food is made fresh and has been delicious both times I’ve ordered. Staff is also very kind, which isn’t always the norm for airport locations.
… moreLa Min Tun
My order was avocado bacon burger; comes with fresh sliced avocado, crispy bacon and nicely crispy crust patty.
Mayo was a little salty. Over all,I satisfied with it except saltiness, it was over powering the tase.
… moreGrandma G
Had the shake stack & fries, delicious, this was the place to be, we had to wait for a flight. Airport “dinning room “ is a little dirty, there was a line, but 5 min. fresh, tasty, hot burger & fries… by the way super good!
… moreJason Du
The staff here are nice and they genuinely look like they are having a good time working there..which reflects in the food as well. Burger, fries and milkshake..all delicious.
Not sure where the negative reviews came from, but I did not experience that one bit
… moreHikety bikety
Chaotic. Very disinterested staff. My burger was ready and waiting but no one to put it in the bag and hand over. They don’t change gloves after cleaning. Very unhygienic. No kiosk ordering as well. Worst shake shack!
… moreGerman Rubio
I ordered a double the cashier by mistake order a single one but the manager really took care of the situation and I ended up being happy with the service, I’ll come back great young manager, great
man
… moreAndrew Guenthner
This location seemed very well-run for an airport location. Early in the morning, everything was very neatly organized and well-stocked. The bteakfast menu was posted out where it was easy to see. Service was fast and friendly.
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