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Address and Contact Information
Address: 1970 Lancaster Dr NE #125, Salem, OR 97305
Phone: (503) 587-8738
Website: https://www.facebook.com/shackncue/
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Welcome to Shack N Cue, a hidden gem located in the heart of Salem, Oregon. This vibrant venue at 1970 Lancaster Dr NE #125 offers a unique combination of …
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1970 Lancaster Dr NE #125, Salem, OR, United States, 97305. Contact info. . (503) 587-8738. Photos. See all. Posts. Rack N Cue. Aug 6, 2015 .
Reviews
Kamaya Alexander
i’ve come here multiple times… the bacaradi bucket is TOP NOTCH. absolutely perfect for two people and the atmosphere
… moreJoey Veliz
Clean, NIce n Fun bartenders/ staff. Great Drinks, chill place for a date o jus kickn it w ur buddies. Nice open area plenty of pool tables, video poker, good music & Amazing Drinks/bartenders;))
… moreAndrea Enriquez
I have been going to this place for almost a year; I often go with my family members to play pool and have a drink or just hang out and do karaoke. It started out fun last night, my nephew had met with his friend there and my mother, sister, brother-in-law, my best friend (who is a regular) and myself were having a good time. We had food and drinks as we usually do, played numerous games of pool and sang a few songs, my mother had informed Miceala of a puddle of water that was near the slot machines cause she slid on the water, I do not know if it was ever cleaned up. Although at the end of the night my nephew’s friend was having trouble with his debit card and he didn’t have enough cash to pay his bill. So, what do we do? My family and I chip in what cash we have to help pay his bill; the bartender was given a little too much cash and we expected change back as it was owed to my brother-in-law. The bartender attempted to keep the change and said she was owed a tip as she served us drinks and food. She said besides my nephew she never got a tip from the rest of us, which is not often true. I don’t like to tip using my debit card so if and when I have cash, I will give a tip in cash, this time even though myself and my mother were going to provide a tip we found it more urgent to pay the bill than provide a tip. The bartender Miceala then started behaving entitled when we asked for the change to give to my brother-in-law, and said she said she was keeping the change because she was owed a tip as she stated she “slaved and sweated over serving us”, the food was not made from scratch, everything came out of boxes or a package and she put them in the oven. This made my mother mad, and she told Miceala to give her the change cause it wasn’t our choice to let her keep the change as a tip and expressed we were sorry we couldn’t provide a tip as all of our cash went towards the bill. My mother did become a little verbally aggressive and myself and my nephew’s friend attempted to separate my mother from Miceala so we weren’t banned. Miceala continued to rant about us not leaving a tip for her service. I informed my best friend about the situation, and I told her we weren’t coming back.
Also at the time, my sister and brother-in-law were playing the slot machines and whenever they would turn in tickets to Miceala she would not provide the cents (at times was up to almost a dollar) of the tickets and only the dollars, after the rest of us had left my sister had called me and told me Miceala still attempted to get the “change/tip” from my brother in law and he doesn’t like confrontation so he ended up giving her the $4.
A tip is a choice not a requirement when going to an establishment. And we felt paying the bill was more important than providing a tip. None of us will be going back as I really dislike it when people who are already being paid to provide a service want more money when they provide “great service”…….being in customer service aren’t you already supposed to be providing “great service”?
… moreAlso at the time, my sister and brother-in-law were playing the slot machines and whenever they would turn in tickets to Miceala she would not provide the cents (at times was up to almost a dollar) of the tickets and only the dollars, after the rest of us had left my sister had called me and told me Miceala still attempted to get the “change/tip” from my brother in law and he doesn’t like confrontation so he ended up giving her the $4.
A tip is a choice not a requirement when going to an establishment. And we felt paying the bill was more important than providing a tip. None of us will be going back as I really dislike it when people who are already being paid to provide a service want more money when they provide “great service”…….being in customer service aren’t you already supposed to be providing “great service”?
M
Fine place to grab a drink. 3 pool tables as well. ⬛
… moreChristina Pruett
Didn’t other food so cant rate that,but we had a great time, service was great and atmosphere was fun and comfortable!!
… moreMariah Barnes
I love this place. The karaoke is super fun and the bartender pours a good amount of alcohol in my mixed drinks. I enjoy the atmosphere, small but comfortable. Two pool tables to play on, the food is what your broke mom would feed you in the early 2000s but it’s pretty good to me lol. They have dress up karaoke nights pretty regularly which I unfortunately haven’t had the chance to go to yet but the pictures on Facebook look fun.
… moreJason M Quintero Zapata
Good prices, Good food Menu ,friendly vibes … Nice Clean establishment
… moreNathanael Young
I have been to this establishment on three occasions now. Each time it seems the bartenders are more worried about gossiping over fellow workers or home drama than they are serving. I was skipped over on two occasions by these bartenders, once three people that came to the bar after me got served before me.
Unless you want to Crunk out with the crew, this place I’d the epitome of a dive. Please dive to some other place. A place where customer service is paramount.
… moreUnless you want to Crunk out with the crew, this place I’d the epitome of a dive. Please dive to some other place. A place where customer service is paramount.
Lana Del Mei
Micaela and her crew are super chill. They don’t host pool league so there’s always a table available and people to play with. Perfect for a quick drink or a chill night out.
… moreShadowkitten
This bar has like the best bar. The bartenders will check up on you and if they made a mistake they’ll fix it. The drinks taste amazing. My only complaint is they took away one of my favorite song. (Maybe because I played it all the time lolz) the clientele is amazing everyone there is super nice. Love free pool night and taco Tuesdays.
… more