Julia Lenhard
We went for lunch one day. The lobster roll, the strawberry salad, the homemade potato chips were all perfect. The service was very good. The view is spectacular. We went to dinner the next day. The breadbasket had an amazing olive bread and olive tamponade. The crab cakes, miso salmon, and seafood scampi were all very good.
… moreMike Dombrowski
The restaurant looks nice and the employees seem to be attentive, but the menu is very limited.
We have a party when we are in the area with a couple of vegetarians, and they have only a small handful of vegetarian options. They offer 3 quesadillas even, but not one of them has the option to be vegetarian.
I have written to the restaurant and hopefully they will consider some additions.
… moreSean Williamson
We came here for my birthday, the crab dip was 18$ and came with like 7 pieces of naan. It was clear they wanted you to ask for more, which on our bill was an extra 4$. The filet was amazing, the salad was nice and lite, but the seafood scampi no longer comes with lobster, it just has shrimp, scallops, & some clam meat. We had a nice experience, but the boat tours drop people off rt in the middle of where you eat and I mean it is a hotel so a lot of obnoxious around us. The birthday went un announced by staff so to me that was a relief but my wife wasn’t thrilled. We even paid for cheesecake to sit by the fire but we sat and sat and sat and no one turned it in for us. We are headed somewhere else to continue our night. The welcoming vibe we got when we got here did not continue through their busy hours. 2 stars for atmosphere but the food wasn’t half bad just ridiculously expensive for what it was so 3 stars for food. There are better places to eat in Clayton but the view is to die for.
… moreFN Greatness
A wonderful place to eat. We ate inside and enjoyed a well-made meal. We were warned that our order may take longer than usual due to the TANY conference that was in the hotel, but if there was a delay, I didn’t notice it. The staff was friendly and accommodating. The food was delicious and we all enjoyed ourselves . I would love to eat here again.
… moreKevin Persaud
I feel like this restaurant is very underrated. During our stay at the hotel we dined here on a Tuesday evening. We were able to call ahead at about 4:30pm and get reservations for outdoor dining at 6:30pm without any issues. Sitting under the pergola offered great views. The service was great and the best we received in all of the Thousand Island area.
The miso salmon really hit it out of the park and was their best dish. The Chicken Parmesan and house salad were also quite appetizing.
If you’re staying here I think it’s definitely worth checking out.
… moreWill Stephans
My family and I have been here a few times over the years and are always underwhelmed. We only go back because there is not a large selection of restaurants to choose from in the area. However this year was by far the worst. Service was extremely slow and the food was mediocre to bad with several of us being unwilling to finish our meals. Then the bill came and they slapped a 22% tip on for being a large party. I understand the auto-gratuity is common for large parties, but it was not mentioned anywhere on the menu. We objected as the poor service (30 minutes between check ins by the server) did not warrant a 22% tip and there was no warning of this policy (which they are legally required to put on the menu). The manager simply said it was policy and needed to compensate for the lower hourly wages that their employees make. Ummm that’s your problem! The prices have also increased so 22% was an even harder pill to swallow. The kicker is that the bill even says “you are free to adjust this gratuity up OR DOWN”. The manager simply refused and claimed “the system won’t allow us” (also your problem). We will certainly not be back after this borderline theft.
… moreMelissa
It’s really hard to mess up pancakes but– what can I say? These were probably the worst pancakes I’ve ever ordered. Without a lot of choices close to the hotel, I decided to throw caution to the wind and ignore the many negative reviews. A little after 9:00am we ordered three orders of pancakes and one order of a single waffle. The person who took the order was not particularly friendly. We were off on the wrong foot immediately when I used the in-room menu to place my order. She told me they simplified the menu two weeks ago and are no longer offering many of the items listed there. How are guests to know? Breakfast arrived with small condiment cups of a margarine-type product, something resembling maple syrup and a small bowl of sliced strawberries and blueberries. One of the pancake orders had pancakes so raw the batter was wet in the middle. Overall they were thin (closer to crepe than a fluffy pancake) and flavorless save the greasy griddle aroma. The waffle seemed like a better option but was so small (for $12) that I’m not sure it would even have filled my 6-year-old. After the guests in our second room woke up, they called to order breakfast only to be told that they could no longer get anything. Mind you the in-room book says breakfast is served until at least 11am. We called just a few minutes after 10am. When I called downstairs to check with guest services they told me that my in-room guide should have been changed but breakfast is served until 10:30am. Without an apology or hesitation they transferred me back to the Seaway Grille. Of course, no one picked up and eventually it went to a recorded message. I’m not sure if it was such a hardship that my other guests didn’t get breakfast that morning. I don’t normally write a bad review but the Seaway Grille really deserves it. Honestly, the food is below hospital quality. The lack of courtesy was appalling. If you want to be treated like you’re doing them a favor by ordering a $12 waffle or pancake before 10am then by all means go ahead. Not even the fancy silent “e” on “Grille” can disguise this as anything more than sub par cafeteria food.
** Update: after checking out, we were charged an even $75 for the three orders of pancakes, a waffle and carafe of OJ. Even with with mandatory 22% gratuity and tax that’s more than it should be. Complete waste of time and money. Don’t make the same mistake thinking the other reviews were unnecessarily harsh.
… moreLeslie Kraus
How do you screw up a 40th anniversary dinner? Eat at the Seaway Grill in Clayton. Our waitress was attentive but lacked skills to be in this profession. She took our order of House Salad with chicken and a hamburger. It was delivered within 15 minutes. The salad came without the requested chicken and the hamburger was mooing it was so rare. I asked another waitress to have ours come to our table and asked her to take the bigger back because I could not eat a raw hamburger and also the chicken was missing from the salad. She apologized and took my plate back to the kitchen only to return about 5 minutes later with my same hamburger on the same roll but now having been microwaved on the plate. How do I know this? The lettuce on the burger was now the consistency of cooked spinach, the meat was grey and the bun was soaked through still from the blood of the raw hamburger. It was disgusting. The chicken was brought out on a plate to add to the salad. I was so disappointed that our celebration dinner was horrible.
… moreLindsay Stroh
Location is the quintessential attraction for us here. Make a reservation for a sunset dinner on their deck. Our friends brought their dog who enjoyed also.
… moreBarbaraJean Ligi
We spent the day in Clayton to retrace some family roots and decided to have lunch on the patio with a view of the river. The food was fine. The reason I’m giving this 5 stars was the special service provided by Kareem. His pleasant demeanor and wild sense of humor made our day in Clayton! He made us feel like we shared the patio with family. We will return soon, and hope that Kareem will be there with his gracious service and wonderful smile. He’s a keeper that guy, and he will succeed. Forever a fan.
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