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We’re located at 4181 William Styron Square in the Port Warwick area of Newport News and 19 Mellen St. in Hampton! We specialize in Wedding Cakes, Birthday Cakes, Graduation Cakes, Baby Shower Cakes, cookies, and other bars. We offer 18 to 20 cupcake flavors per day. If you want a cupcake, we’ve got you covered!
Hours
| Monday | Closed |
| Tuesday | 9 AM–7 PM |
| Wednesday | 9 AM–7 PM |
| Thursday | 9 AM–7 PM |
| Friday | 9 AM–8 PM |
| Saturday | 9 AM–8 PM |
| Sunday | 11 AM–7 PM |
Address and Contact Information
Address: 19 E Mellen St, Hampton, VA 23663
Phone: (757) 224-8430
Website: http://itsmadefromscratch.com/
Menu Photos
Order and Reservations
Order: Order online
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Locations – Scratch Bakery
Hampton. Address: 19 E Mellen St, Hampton, VA 23663 on Google maps. Location Hours: Monday – Friday 10am – 7pm. Saturday 10am – 4pm. Sunday Closed. Phone:.
Reviews
Zamaris Rivera Elias
If you’re ever near Scratch Bakery Cafe, do yourself a favor and stop in such an amazing place! Everything is fresh, delicious, and made with so much care. Huge shout out to Naomi and Shariah for their outstanding customer service they were so warm, welcoming, and attentive. Definitely recommended ♡
… moreKen Bell
This place is awesome and amazing. The desserts are delicious. Had them make a very specific birthday cake for my wife last March and she was absolutely blown away by it. I cannot recommend this place enough.
… moreNikole Brock
First time trying this place, I was hesitant because I thought they only served sweets but they serve so much more and it’s fresh! There are tables in side, some with games. It gives a very laid back coffee shop vibe. There is also an outdoor area which is nice. The staff were super friendly. I had the chicken salad sandwich. it was phenomenal. It lasted me two meals. They are very reasonably priced. Sweet to savory, they have it all. Highly recommend. I’ll go back for sure.
… moreYolanda Shy
The red velvet is perfect sweetness. I make this cake also and it’s very good. The strawberry cheesecake cupcake is too sweet… whooah it took me two days to eat it. Only two flavors I’ve tried so far. But I bought six different flavors. Overall tasty
… moreLauren and Alex Holmes
Shirron was absolutely fantastic. She was running the store solo when we visited and she was doing a fantastic job! The breakfast sandwich was delicious and so was the grilled cheese we ordered. The mocha frappe was delightful. The bathroom was immaculate! We look forward to returning! Atmosphere is cozy and inviting!
… moreK B
The cupcake was delicious! The icing was my favorite part because it was smooth, creamy, and sweet. It balanced out with the cupcake because the cupcake was just the right amount of sweetness match with the icing. The pineapple upside down cake was nice and moist, and the fruit was delicious! Definitely going to have visit here in person soon.
… moreNola
Came here for cupcakes, but they only have sheet cake slices on the weekend. The customer service was outstanding! The young ladies explained everything with patience, care, and attention.
Initially I was kind of thrown off the way cake slices were already packaged because food and Cafe can lose their appeal, but everything was neatly organized once I understand the ways of the shop.
The decor was charming and inviting. Strawberry cake and strawberry crunch were moist and yummy . The frosting was not that heavy powdered sugar… There is some in the mix, I’m sure.
Espresso could use some adjustment to have a better balance. Overall, this is a lovely shop, with a variety of tasty treats. Will be back for the cupcakes!
… moreInitially I was kind of thrown off the way cake slices were already packaged because food and Cafe can lose their appeal, but everything was neatly organized once I understand the ways of the shop.
The decor was charming and inviting. Strawberry cake and strawberry crunch were moist and yummy . The frosting was not that heavy powdered sugar… There is some in the mix, I’m sure.
Espresso could use some adjustment to have a better balance. Overall, this is a lovely shop, with a variety of tasty treats. Will be back for the cupcakes!
Alana Hughes
I’m in town visiting family and they told I had to try this bakery and they were absolutely right! Not only is the desserts and ice cream delicious but also the food! We got The BB (bacon jam and bacon grilled cheese ) and The Scratch Club to eat,the mango orange sorbet, and 1/2 Cookie Monster 1/2 crazy for cookie ice cream, and one strawberry cake and one Cookies and cream cake to go! They did not disappoint and also the young man behind the counter was so pleasant! If you are in town definitely try them out!
… moreJosh H
We walked in and were greeted by a young man who welcomed us and asked if we had been there before. We said that we hadn’t and he told us all about the place and what they had to offer. We ordered a cookie, a Reeses cupcake and a wedding cake cupcake… the (very friendly) lady who came out and took our order went back and grabbed the appropriate cupcakes and then topped them fresh for us, right in front of us. WOW! These cupcakes are fantastic! They melt in your mouth! They are fresh, moist and flavorful. I really wish this place was where we live and not just a great place to visit on vacation. I would give these a 10 star review if I could. The best cupcake (Reeses) I’ve ever had. And I tasted my wife’s wedding cake (which isn’t my favorite flavor normally) and was excellent as well. Make the trip if in the area or even within 50 +/- miles of the area.
Side note…The bathrooms were clean and nice as well….well done you guys.
1 critique… the floor was a bit (a lot) sticky but still doesn’t change my mind on the rest of the experience.
… moreSide note…The bathrooms were clean and nice as well….well done you guys.
1 critique… the floor was a bit (a lot) sticky but still doesn’t change my mind on the rest of the experience.
Kelly Nguyen
I placed an order for CUSTOM cupcakes for my niece’s graduation about 3 weeks ago. I came to pick them up today and the cupcakes were only iced with dyed icing. No decorations or anything on them. Not even sprinkles lol.
When I placed the order, I had almost a 20 min conversation with 2 of the women that were supposedly the baker & the decorator. I told them I wanted JMU theme and that they could have fun with the design and play around with it. I told them that I trusted them to make them look nice but to literally just put purple and yellow icing? Like that’s not decorating anything.
I ended up not taking them because it I just wanted purple and yellow icing I could have just made them myself or gone to Costco instead of paying $65 for one dozen.
On top of that, the other dozen of lemon blueberry cupcakes weren’t even made/ready for me so Charisma had to quickly put that together for me.
Hopefully the manager gets back to me because I paid in advance and since she wasn’t here today the girls that were working (Charisma & idk the other girls name) were unable to process it or decorate the cupcakes for me. I appreciate Charisma’s effort in trying to resolve the situation for me.
But I’m pissed.
… moreWhen I placed the order, I had almost a 20 min conversation with 2 of the women that were supposedly the baker & the decorator. I told them I wanted JMU theme and that they could have fun with the design and play around with it. I told them that I trusted them to make them look nice but to literally just put purple and yellow icing? Like that’s not decorating anything.
I ended up not taking them because it I just wanted purple and yellow icing I could have just made them myself or gone to Costco instead of paying $65 for one dozen.
On top of that, the other dozen of lemon blueberry cupcakes weren’t even made/ready for me so Charisma had to quickly put that together for me.
Hopefully the manager gets back to me because I paid in advance and since she wasn’t here today the girls that were working (Charisma & idk the other girls name) were unable to process it or decorate the cupcakes for me. I appreciate Charisma’s effort in trying to resolve the situation for me.
But I’m pissed.