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Sbarro, founded in Brooklyn, offers the Original XL New York-style pizza. Our dough is made fresh by hand every day, and we shred 100% whole-milk mozzarella cheese at our locations. We also use San Marzano-style tomato sauce. Each slice is baked to perfection, providing that authentic, foldable New York bite you won’t find anywhere else. Whether you’re craving pizza, stromboli, or pasta, Sbarro uses real ingredients and delivers genuine New York flavor for any occasion.
Italian fast-food chain offering thin-crust pizza by the slice, plus pastas & salads.
Address and Contact Information
Address: 1800 Galleria Blvd, Franklin, TN 37067
Phone: (615) 771-2954
Website: https://sbarro.com/
Order and Reservations
Order: Order online
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Reviews
Big Red
I ordered a slice of the Hawaiian pizza. This was by far the worst pizza I’ve ever eaten. The crust tasted like cardboard. Neither the ham nor the pineapple offered any sort of flavor. I don’t know how a Hawaiian pizza be this bad.
… moreDavid Inniss
I have ordered hundreds of pizzas from this location and every single time it is hot and fresh and reminds me of what pizza supposed to taste like.
… moreJosh Hopkins
Only speaking about my experience here, but today was an amazing experience. I got there with an online order early and way before lunch. They were totally cool about it and even gave me a larger pizza than I ordered. Wow! Thank you for being awesome! And the food omg is good.
… moreWilliam Kimball
A picture is worth a thousand words. See the photos of the pizza they charged me $23 for and asked why i was charged by the slice rather then $14 for a large pizza. Horrible! Unfortunately, photos don’t reflect unfriendly customer service. Used to like the large thin crust from Sbarro’s 10, 20, 30 years ago. It’s gone downhill to the point where I will not be returning again! I also wanted to mention I selected four slices of pepperoni and four slices of cheese so they could simply reheat them and I could get home cuz I was in a hurry with my daughters. Instead they decided to bake me an entire new pizza and have me wait when I told them I didn’t want them to do that. Didn’t take 8 minutes like they said it took 35 minutes because they burnt the first one. After I asked if I could simply take four slices that are already made and I’ll reheat them when I get home she insisted no no no I’ll make another Pizza so I waited even longer with an impatient seven year old and hungry 11 year old. What a disappointment! What a horrendous Pizza I received. He asked me to contact customer service. Why should I bother? They need to retrain their staff or replace them.
Reached out to customer service. They simply stated “Thanks for letting us no” Sbarro CSR you can find me all over the internet. Reach out to me and provide me with a replacement large pizza.
I was in the Cool Srpings Mall yesterday and walked by Sbarro. Ordered a slice and large $14 pizza to go. It was much better. Crispy and the new staff were great! Huge improvement! I’ve changed my rating from 1 to 2 stars and will post 5 stars and remove the pictures since they no longer reflect the quality of your product currently.
… moreReached out to customer service. They simply stated “Thanks for letting us no” Sbarro CSR you can find me all over the internet. Reach out to me and provide me with a replacement large pizza.
I was in the Cool Srpings Mall yesterday and walked by Sbarro. Ordered a slice and large $14 pizza to go. It was much better. Crispy and the new staff were great! Huge improvement! I’ve changed my rating from 1 to 2 stars and will post 5 stars and remove the pictures since they no longer reflect the quality of your product currently.
Doodlebugs Girl
Extremely overpriced and not worth the money! We ordered sandwiches and we’re very unimpressed. The sandwiches are mostly bread. They literally had almost nothing on them. Skimpy is putting it mildly. I couldn’t eat my philly cheesesteak because it had mushrooms and I am allergic. I’ve never even seen a philly cheesesteak that had mushrooms before….ever. I went to the counter to get something I could eat and when I was telling the man at the counter about not being able to eat it because of my allergy and before I could get another word out he opened the register and said here’s your money back and practically threw it at me. We’ll never eat here again and this place really needs to work on having a counter employee who has customer service skills. The man who was here when we visited was rude and just didn’t care. Also, their menu doesn’t tell you what’s on the sandwiches at all. It just says the name and the prices. No description at all. If they had a description I wouldn’t have ordered the cheesesteak I would have ordered something else. Go somewhere else and eat and spend your money where they appreciate your business.
… moreGoogler
The cheese was not gooey. It actually seemed like it had flour or cornstarch in it. I remember this pizza as a child and it was nothing like it. Times change and so did their pizza.
… moreDevin Archibald
Good pizza but bad price for something thats heated up. Not fresh and terrible customer service. Overpriced and want to charge for ranch. Hunchback looking guy is incredibly rude
… moreEllye Barwise
We love Sbarro’s! They have amazing pizza and pasta. When I went to pick up dinner for my family tonight, one of the employees helped me carry it all out to my car because I had a stroller, many bags, and am 20 weeks pregnant. They went above and beyond, can’t recommend this place enough!
… moreJordan Carson
Now it makes sense why the rating so bad, you would think they have two slices pizza ready for a uber but nope not even 15 minutes later still nothing trash
… moreStacey Phillips
Cashier didn’t want to mention any specials they had going on, when we noticed there was a special that included a drink the man who was making the pizzas said we could not get the deal any longer and would have to pay extra for the drink. He wasn’t very customer friendly in the way he handled the situation.
… more