
Savvy Sliders located in Chesterfield Township takes the traditional slider and raises the bar. We’ve got everything from our classic Angus Beef Slider to our Famous Fried or Grilled Chicken Sliders, and our Ribeye Sliders with sliced steak grilled to perfection. We even have a vegetarian option with our Falafel slider. Want to make our Falafel slider vegan or simply cut carbs on all our sliders? Go bunless with our lettuce wrap option. Savvy Sliders Commerce is located at 27830 23 Mile Rd. New Baltimore.
Address and Contact Information
Address: 27830 23 Mile Rd, Chesterfield, MI 48051
Phone: (586) 625-5555
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Order and Reservations
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Store #204 – 23 Mile_Chesterfield (23 Mile/Gratiot) – Savvy Sliders
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Reviews
Understanding that Super Bowl Sunday is one of the busiest days for food establishments, we intentionally planned ahead. Our family enjoys Savvy Sliders, so we placed a large DoorDash order (over $100) at 10:00 AM, requesting delivery between 7:00–7:30 PM, specifically to give the store ample time to prepare before the evening rush.
Despite this advance planning, when the Dasher arrived at 7:00 PM, the restaurant canceled the entire order with no meaningful explanation, only stating they were no longer taking orders and that the wait would be two hours. This was after we even offered to pick the order up ourselves. The end result was a house full of guests with no food and zero effort from the store to offer a solution or accommodation.
This was a clear failure in planning and customer service. There were several reasonable ways this situation could have been handled better, but none were attempted. Unfortunately, Savvy Sliders of Chesterfield has lost our business as a result.
Also – I see a lot of people complain about the wait at the drive thru. Please understand this isn’t the fast food places next door. They make this food fresh. You’re paying for quality here.
So irritating, walked here on my lunch break wasting my time going back and forth. Please do better! Otherwise the food is decent.
When I arrived at the Chesterfield location at 5:05pm for pickup, there was no one behind the counter and about 10 different people waiting for their orders. People would just walk over behind the counter and yell a name out, when that customer wasn’t even in the building for pickup.
Finally someone came to the counter and talked to some customers. When asked how much longer CBC it would be until their order was ready, the answer was “I have no idea. We have 5 workers and 30 orders.” How can the store not be properly staffed for Super Bowl Sunday? Especially when Savvy Sliders was offering a Super Bowl promo?
Now there were about 15-20 people waiting when I was finally able to get someone’s attention to look up my order. She wasn’t able to find it at all in the system?? I showed her the email confirmation and was told that ticket number wasn’t showing an order, when I had a clear confirmation.
At this point I’ve been waiting for almost an hour, and they don’t even have record of my order. I asked to cancel my order, but since she couldn’t find the order I was told “I’m going to call IT in a few minutes because I’m about to leave for the night… down to only 4 employees… and someone from the store will call you tomorrow since I’m not in this location.” They did refund me the full amount this morning without me having to reach back out.
I had a house full of people waiting for food. Luckily I was able to go through McDonald’s drive through and order 20 burgers that took them 15 minutes to make and Little Ceasars to pick up some pizza, who had more than 10 people working, prepared for the busy night.
Awful experience at Savvy Sliders. Terrible job by the owner and manager for not having the location staffed for the busy night. I felt sorry for the few workers there, but there was absolutely zero organization and no one knew what was going on.
That the order was never sent. I offered to pick up and was told not possible. I call back and ask for a manager who was just as clueless and said yes we can place the order (now it’s 830 pm) but it will take 2.5 hours before it would be ready. Manager was very rude /had to rush to find something to make for our guests. I will never go back. Worst customer service ever