GEROLD SHELLBAIR
I visited Miami and decided to order from Sarpino’s after a night run. The last time I was in Florida, I stayed in Fort Lauderdale and had an excellent experience with their Vegan Lovers pizza, so I was excited to order again.
Unfortunately, this location was very different.
When I called to place the order, the staff member on the phone was standoffish from the start. I asked about the vegan pizza we previously enjoyed and tried to describe it (calling it the “vegan meat lovers”), and instead of helping me figure it out, she responded with attitude. My friend also requested no mushrooms, and when I asked for that adjustment, her tone got even more unwelcoming. Before I could finish saying we would just order through the app, she hung up on me.
We debated canceling altogether, but my friend reminded me of the great experience in Fort Lauderdale, so we decided to give it a chance. We picked up the order on the way to our stay, and upon arriving, my friend was told by the front desk employee to “never order this pizza again,” which felt incredibly unprofessional.
When we finally got home and opened the box, the pizza wasn’t well done as requested, was soggy, lacked flavor, and the toppings were very sparse. The pepperoni was buried under the cheese, and the whole pizza looked messy.
Overall, the service and quality were disappointing, especially compared to the Fort Lauderdale location. I hope the management addresses these concerns, because hospitality and consistency matter and this experience missed the mark.
… moreRyan
I ordered deep dish pizza and the dough was raw. Both me and my significant other were on the toilet one hour after with the runs great way to spend a Sunday.
… moredeandrea jackson
The Best Pizza place in town… They have a wide variety of foods other than pizza like wings, salads, sandwiches and everything is always made fresh and the big bonus is they are open late 7 days a week.. Give them a try you want be disappointed I promise
… moreChermaine Tortor
I order from here a lot and the service is great. The pizza tastes absolutely wonderful and it’s they definitely have authenticity with the Italian recipes. The workers are nice and they’ll recognize your face once you order a 2nd time so it’s more convienient.
… moreCharles David
It is a good place to come and have good pizza. It has a lot of pizza options, as well as pasta, calzone, salads, sandwiches, wings, appetizers, and beverages. Good for family or friends and good atmosphere. Also service was good. Paid street parking in front. This is a spot in downtown Miami, so it is walking distance to most places.
… moreJai’Ahn Reeves
I’m in town for vacation and stopped by this cozy little pizza place. I didn’t expect much but I was quite shocked by how amazing it was!! I got the chicken Alfredo pizza and my friend got pepperoni and it was awesome!! Perfect crust, perfect cheese, and ingredients fresh as ever! Highly recommend!!!!!
… moreZak
The best cheesy breadsticks and calzones!!! They take their time and use quality ingredients, and it really shows in their food! This place is hands down the best, most consistent calzone spot in Miami. Oh and their garlic sauce is AMAZING!!
… moreHarshvardhan_29
This pizza spot is a total gem! The deep-dish pizza is rich, cheesy, and packed with flavor, while the calzones and sandwiches are always fresh and filling. I love that they use quality ingredients and have something for everyone — from gluten-free crusts to tasty vegan options. The staff is upbeat and welcoming, and the overall vibe makes it a great place to grab a late-night bite or chill with friends. Definitely worth checking out if you’re craving something hearty and delicious!
… moreSavannah Longley
Jeff was so nice and welcoming!! I came in at 2am after a long day of work just wanting to eat something quick, and he made me feel so welcome. I’ll definitely be back and I highly recommend!!! Food and service 5 stars.
… moreRosa Bello
Food is amazing here I love this spot here I drive from Hollywood to downtown Miami just for there Buffalo chicken pizza
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