Pablo Viveros
Honestly the food was pretty good. but cashier didn’t give me my money back, I paid 15 for 11.63 and got a few cents back in change. The line was too long to go back and I was hungry so I didn’t do anything about it.
… moreGriffin O’Shaughnessy
I’ve been coming to this location genuinely since I was a kid. I get one thing and one thing only the chicken teriyaki. And I still love it. Now being 23 it’s still my favorite thing to eat. Teriyaki no veggies extra chicken would be my death row meal. I love this place with all my heart. The chefs and staff are hardworking and they may not talk to me much, but I owe them my life. If I possibly to become a millionaire, I would promptly donate $50,000+ to each employee who’s kept me feed all these years. I’ve had many teriyaki chicken in my life, and for some reason, Sarku stands above. I wrote this while eating my Sarku. Long live Sarku <3 (specifically the mission Viejo mall location)
… moreTaylor Samuelson
One of the best fresh made teriyaki chicken in OC. Hidden gem.
… morekelsey flores
been coming here for years (more than 10) & the quality has gone down overtime. They’re now super stingy with the terakyi sauce and every time i ask for some, they seem irritated and annoying (food is dry without it). I think today will be my last day eating here.
… morePeter
Quick and easy Japanese food at Mission Viejo mall. Enjoyed the chicken and rice bowl and the mall had plenty of seating with nice clean tables and a good family vibe. The employee were nice and quick in serving the meal and pricing was not expensive. Overall good experience and very convenient if you want a quick meal in between shopping.
… moregus g
I have been here a few times now. The experience has ALWAYS been the same.
The food is really good. The chicken is very tasty. Delicious.
The customer service is HORRIBLE. Every time I have gone, it’s the same.
One time a few of the workers were catcalling my wife. Really?!?!
Tonight, the service was terrible. I never heard them call my number. As I went up and asked (mind you I speak Spanish), I asked if they called my number as it had been a while. The guy pointed to my order sitting on the counter. No words. No eye contact. Rude AF.
… moreA Randazza
I have only received this by delivery but it you want something fast and healthy this is definitely a great option and the price is great. Best of all it for me is always at least two meals.
… moreAnnaLoren Edwards
The only reason they have one star from me is because it’s required. Sarku stood out. Moving from Ga I thought I found a touch of home, 2,000 miles away. I did BUT this one is different. Not the gem you thought you’d want to find. They have horrible customer service, women & men, no matter what age. I work at the mall and I never had to write a review for a food establishment until today. I’ve had plenty of interactions to know better between someone having a bad day and plain out horrible customer service. Time after time. You try to ask a question anbout your food and you get ignored!!! By the person making your food?! NEVER AGAIN until I get back home!!!
… moreJavier Miranda
I have been coming here for years. The food is always amazing quality. I wish I could say the same about customer service. When I asked for a soda refill the employee was about to give it to me when the owner decided to interject very rudely might I add and say only one refill. Never have I had a refill be an issue. When I asked where it states only one refill he said “too bad that’s the rule!” Everyone has the right to manage their business as they see fit.
No issue there. Despite never hearing this before, I had no issue with his policy. It’s not what you say but how you say things. After over a decade of visiting this establishment, this man lost a loyal customer. There is no need to snap at a customer for policy. It takes nothing to be kind. There are plenty of other food options in the food court.
Hopefully this reviews makes him reconsider how he speaks to customers.
… moreSteven Skolos
I have been coming here for over 10 years, and it consistently hits the spot. The Chicken Teriyaki bowl with extra chicken is the way to go, and the sheer amount of food you receive is uncanny.
Can’t recommend it enough if you are craving a Chicken Bowl
… more