Chain offering made-to-order teppanyaki-style Japanese dishes cooked on sizzling grills, plus sushi.
Hours
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 12–6 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
Address and Contact Information
Address: 7600 Kingston Pike, Knoxville, TN 37919
Phone: (865) 691-0330
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West Town Mall – Sarku Japan
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Sarku Japan Website – Locations
West Town Mall (TN). 7600 Kingston Pike Knoxville, TN, 37919. Now Open Mon-Thurs: 10am-8pm, Fri-Sat: 10am-9pm, Sun: 12pm-6pm …
Sarku Japan Website – Our Menu
Featuring made-to-order teriyaki and sushi, Sarku Japan is the largest and most successful Japanese Quick Service Restaurant (QSR) franchisor in the United …
Reviews
Fredrick Alexander
Decided to stop here on vacation. Loved this place back home. We ordered double chicken, and to me, the serving size is definitely small. A little pricey for the price of so-called double meat.
… moreStephanie Nation
I’m giving Sarku Japan 3/5 stars based on my recent visit. While the food was tasty, I couldn’t help but feel disappointed with the portion sizes, particularly when ordering the “double meat” option.
… moreJavier Reyes
Quality used to be great, but recently it seems prices have gone way up and food quality have gone down. We ate there and ordered white rice, we got really hard chewy rice, so hard it could not be chewed. Will not eat here again, there’s several great alternatives.
… moreJoy
Was once best place to eat at the mall. But lately, portions are smaller and the rice is not cooked. I can still taste the hard shell inside. Come on, who doesn’t know how to make rice? Ruin the whole meal.
… morechosenoneholy1
Favorite place to eat at any mall that I would go to anywhere in the USA or Puerto Rico.
… moreheather swiney richards
Wish I would have read the reviews prior to wasting almost 50 dollars on cold disgusting food, and the workers were beyond rude and acted as if it inconvenienced them to take our order! DO NOT RECOMMEND!!!
… moreAlly Evans
I ordered the Chicken and Shrimp teriyaki from here. I had to use Doordash because I was at work. But when my order arrived there was barely any chicken and I didn’t even receive the shrimp. I paid $12.50 for this. I am nor happy. And I tried calling multiple times, it would ring then you could tell the call was being declined.
… moreDionne Fields
We had a great Lunch at Sarku Japan restaurant inside of the food court.
… moreL S (Lee)
Free taste samples. Terayaki chicken is good. Not many choices. The cashier doesn’t speak English very well. Definite communication issue there. They forgot my spring roll and no Splenda sweetner for unsweet tea. Food was great but I won’t order from here again. Total price $11. As you can tell from the receipt be wary of hidden add ons to the price. Food 4 stars. Customer Service 2 stars… Value 2 stars. Total 2 out of 5 stars.
… moreDon Ridings
Ordered via grubhub, chicken Teriyaki extra chicken had approx a tablespoon of chicken on order. Price was paid for extra and did not even get what should have been normal serving.
… more