Mario Parker
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I recently dined at Sakura Japan in Harbison Mall and had a very disappointing experience. I ordered the steak and chicken, and unfortunately, every piece of steak was burnt and inedible. The chicken was overcooked, with only a few pieces that were actually edible.
The best part of the meal was supposed to be the fried rice, but it ended up being ruined as well because the burnt pieces of steak got mixed into it.
I tried to salvage what I could from the meal but ultimately decided it wasn’t worth it. I considered complaining to the staff but decided to write this review instead. I will not be returning to Sakura Japan, and I advise others to think twice before dining there.
… moremac p
The workers here are always really nice and offer free samples the chicken teriyaki is what I always get and it’s pretty good! If they run out of chicken then you might have to wait a little longer but it’s alright!
… more임의연
Worst sarku I’ve ever tasted. After 15 minutes of waiting I got rice that was wet and bunched up together and cheap chicken. Is this a mall or am I in prison?
… moreCiera Perez
Everything was great! Food came out fast and tasted good
Staff was patient when we were ordering
This is our go-to mall restaurant and they haven’t let us down yet
… moreAjah Darville
Food was great, customer service is 10/10. Work are humorous and polite. It only took about 8 mins to receive my order.
… moreCherie Russo Plaskett
We usually go to the Sarku Japan locations in Southeast Florida. We were excited to find this location on a road trip. Despite the long line and long wait, the food was just a tasty as usual. Stop by for a quick bite if you are in the area, you won’t be disappointed.
… moreDrew P
Customer Service: 4
Quality of food: 4
Quantity of food: 4
Affordability: 4
Location: 4
We visited this Sarku Japan restaurant last week for lunch, because it was not very busy. So we decided to place a takeout order, rather than dine in. The staff was very friendly and professional. The food was very affordable, and tasted very good. We felt like their quality and quantity of their portions were very good
… moreMargaret Winfield
I really don’t eat at.many places like this because I don’t eat meat or fish or anything but they’re veggies spring rolls are.to die for. I sit at home And eat 10 in a row they fixed perfect for a old person like me to eat. I am ,68.
… moreleo montes
serving rice too hard or not even well cooked some how disappointed after a few years eating in the same spot at the mall
… moreTahyaha Wilson
Absolutely horrific! I came in on May 22 at 6:30pm to get something to eat. I specifically asked for two teriyaki chicken/white rice plates with vegetables and EXTRA chicken. I wanted my chicken on the side of my rice because I hate when my food touches. At first the young lady with the gold tooth said “no” then she agreed. As I was waiting for my food, the cook put two helpings of chicken on one plate and then (1) helping of chicken on the other. I politely asked the cashier with the gold tooth about my extra chicken and she exclaimed that my extra chicken was already given to me. I then told her “um no, the cook only put one serving of chicken there”. She walked away and proceeded to ignore me. I had to wait an additional 10 minutes for fresh chicken to be added. Then when the cook started to add chicken the already PAID for xtra chicken, he lessened his grip and gave me a handful of chicken. And proceeded to put extra teriyaki on places I didn’t Ask for. NEVER HAVE I EVER EXPERIENCED THIS BY SARKU. THIS IS ACTUAL RIDICULOUS AND I WILL BE SPEAKING TO A MANAGER BECAUSE that is unacceptable!
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