William McIntyre
My meal was …just OK. I got the Chicken Teriyaki. Some of the chicken pieces were a little bit tough. Overall, the Teriyaki did not have much flavor. The portion was generous, but it was overpriced compared to other places. It was nice that you could see the chicken being cooked. I got the steamed rice because the fried rice looked mediocre for the extra price. The service was efficient. $13.54 for the meal and a drink.
… moreAustin L.
the food wasn’t that bad. i got chicken and shrimp teriyaki since they were out of beef. it was pretty mediocre overall but wasn’t the worst thing. chicken and shrimp were cooked nicely. the fried rice was meh and nothing exciting.
the service wasn’t the greatest. no real formal greeting. what do you want and here’s the total. also, $2 for a bottle of water? seems ridiculous they don’t have tap water.
… moreAna Stasia
Used to be a great place ! Went there today and paid extra for white sauce, he confirmed my order then when they finished my plate and I asked for the sauce the OWED ME, the man would not confirm that I paid WHEN I DID! SO WRONG! Scammers! Schemers! Do not pay for extra anything here! They will charge and not provide! Stay away!!!!! Also REFUSED to give me a bag to put my food in!!
… moreAshley Ozogul
My husband and I realize his order is being made incorrectly, we show them the receipt. We wait for his to be made correctly, no big deal. I know that we paid for two containers of yum yum sauce because I read the receipt several times when trying to resolve the mistake. We take our food to the table, before even sitting down I see that we didn’t get our sauce so I go up and ask for them. The woman at the register needs to see my receipt before giving them to me. I see that it is still down at the end of the line where we resolved the first issue. I wait in line again, just to get to the receipt at the end of the counter. Then she says that there is just one sauce on the receipt and I don’t argue, I just take one because I’m frustrated and ready to eat. The sauce should have been handed to us when we got our drinks but they don’t remember if they did or didn’t give them to us, my food is barely warm from having to wait for my husbands order to come out correctly and then standing in line to get the receipt. I wasn’t trying to get anything for free because we paid for 2. But why be so difficult? It’s a 2oz cup of watered down mayo and paprika.
… moreSteve
Always rude customer service. 93 cents for now their smaller white sauce containers. Tried to ask about their $5 off to sign up for their app and the guy could care less to help and answer any questions. Might I add this is he only place at the mall who doesn’t give refills for their drinks…
… moreStacey Cannady -Dewar
We bought 40 dollars in food from them and then had to pay 3 00 for a drink refill and the blade at the cash register was rude and thought I didn’t understand her talking about us black people always want something for free . Careful when you try to speak in there language you never know who can understand what they are saying. Very very very very very very very very very very unprofessional Will never eat here again so please anyone who goes here expect to get rude service and charged for refills on your drank after you buy food
… moreGerald Weaver
They water down the sauce. The flavor is right just not enough of it. Ironically they also don’t serve water that’s refillable despite the thing under lemonade that says water. We decided to stop coming here after eating here today. The options around are much better and better price wise. There’s a reason they don’t have someone out giving samples.
… moreRyan
I left a 3 star review a few months ago on this Sarku restaurant and I see they deleted it lol. Must cant take the heat. The past 3 times the Sarku app has been buggy and messing up my order and this was the final straw. I decided to give them another chance but this Sarku let me down once again. I ordered through the app specifically to get the Buy one Get one free Teriyaki Chicken plate. After realizing they only gave me one in the bag I brought it back and wanted the other one, the so called manager, owner, whatever he is told me that the system said I only ordered one and there was NOTHING he could possibly do. I even asked if I can just get my money back and he told me No that he can not do that or just give me the other free one. It makes ZERO sense that I have to call corporate to get my $10 back. It sucks because I really like the food but the cashier and manager have got to go, everytime i’ve gone here, i’ve gotten a nasty attitude from them. I use to recommend this place when people asked me for good teriyaki places but that is no more. This was my absolute last and final time coming to this establishment.
… moreLavita Hernandez
Why do yall charge $1.09 for this little white sauce???? It used to be in a bigger cup
… moreJakill Aikens
They charge $1 for each sauce and to get vegetables on the side is $6 I want be goin back here
… more