joe cantu
My wife ordered as she wanted asian food i ordered a burger next door , i received my food waiting for my wife after 0ver 15 minutes after i got my food my wife is standing waiting for her food . I asked if they would be able to fill her order the cook with a smart attitude smerked say o well they have many orders ahead of hers. I asked if we could get a refund if they were not able to provid the order. The manager politely said they were short handed and had over 5 orders ahead of me wives and refunded us. The cashier acknowledged she should have let us know that it would be a long wait.
Great atmosphere Did not get to try the food !
By our experience communication and a cook with a helpful attitude will improve this location .
… moreSumra Shiers
10/10/2025 11:30 a.m.
The inn presents itself as a relaxing atmosphere with amazing views. Unfortunately, the service we received at Samurai Sam’s leaves much to be desired. We are visiting from another state and have always had an amazing experience here, but today as we made our way to the grill, we noticed three servers simply standing in the kitchen section conversing and ignoring our presence. After a couple of minutes of not being waited on, I asked if they were closed, and a young lady stated they were not and proceeded to continue a conversation with the two workers in the back rather than taking our order. We are happy people and often do not complain, but I hope the servers understand just how much of a negative impact their actions have on guests’ experiences.
… moreCarla Eads
We waited 40 minutes for this trash. The workers were slow, rude, and had horrible customer service. They stood there and chatted while i waited for my food which ended up being disgusting. The orange chicken sauce tasted like orange candy flavoring and the noodles had no flavor. How is this still a business?
… moreApril O’neil
A little bit pricey but my food tasted good and the wait was not too long. My server Voni was funny and welcoming. I appreciated her help. My steak and broccoli bowl was the bomb! The restaurant’s menu was a nice change compared to what’s available in Ruidoso nearby.
… moreManu George
Ordered through door dash. Didn’t get my drinks I ordered nor my salad. Main things I wanted, the only reason I ordered food. Was to get veggies and sprite to drink. Didn’t get either one, but I have plenty of chicken and rice and beef for 2 more days.
Complete waste of time, which is money, and money itself as I don’t have my complete order!
Maybe your employee should make sure the diver does their job, and make things simple as possible…
… moreClaudia Hernandez
I ordered a orange chicken bowl and noodles and it was super sweet if you want super sweet and nasty food I recommend y ok going here it’s in redoso
… moreLaurene Estenson
For a fast food establishment it’s good. Goof flavor, good portions. And we didn’t have leave the hotel!
… moreDrea Estrda
The employees had a bad attitude the whole time, the food was really sour, and it was way too expensive for what it was.
… moreO
Salad was spoiled, chicken tasted like school cafeteria food.
… moreVuemobi Media
Overall the food is great. The cook is friendly.
… more