Pizza, Italian subs & a range of pasta dishes are available at this unassuming eatery.
Address and Contact Information
Address: 9 Southfork Plaza Dr, Buckhannon, WV 26201
Phone: (304) 472-0281
Website: http://www.samspizzawv.com/
Order and Reservations
Order: Order online
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Related Web Results
Pizza Buffet & Delivery in Buckhannon, WV | Sam’s Pizza | Restaurant
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Menus for Sam’s Pizza – Buckhannon – SinglePlatform
Reviews
We are in town visiting for just a couple of days, and we decided to stop in to eat before leaving in the morning.
Even though we went in during their last hour open (sorry guys!!), the food was still superb and the staff was great!
You must visit Sam’s if you are ever in Buckhannon!
I have been a frequent customer of Sam’s Pizza for years and have always appreciated the friendly service, especially from the manager, Bob. However, my last two sequential experiences ordering for my family of five have been deeply frustrating and have unfortunately driven me away.
A persistent issue is the lack of a proactive pickup time—I am always told it will be “a few minutes” and left waiting in the lobby.
The First Incident: The previous time I visited, I was told my order needed “a few more minutes.” I waited in the visible customer area for nearly 15 minutes. When I finally went to the counter to ask, the order had been sitting on the rack for most of that time. No employee notified me.
The Second Incident (Tonight): Tonight, the same thing happened. The restaurant was nearly empty. After waiting another approximately 15 minutes, clearly visible to all the employees in the work area, I had to approach the counter myself. Employees saw me waiting the entire time, yet a woman was on the phone, and another employee walked by visibly distracted while shoving food in his mouth. The pizza boxes and sub packages I finally had to ask for were already lukewarm.
When paying above-premium prices as a loyal, repeat customer, this level of inattentiveness and service failure is unacceptable, especially when it happens twice in a row. It is incredibly disappointing to realize my food had been sitting and getting cold while I waited patiently. I told the employee this would be my last time visiting. I know Sam does a lot of great things for our area, but your employees need to do a lot better.