Salvatore’s Old Fashioned Pizzeria

  3.9 – 312 reviews   • Pizza restaurant

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Salvatore’s Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you’re dining in, taking out, or enjoying our efficient delivery service, you’ll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester’s Favorite Pizza!

Area chain restaurant offering creative pies, tons of toppings, wings & Italian subs.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Salvatore's Old Fashioned Pizzeria 14414

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salvatores.com

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Reviews

Hanna Kaye
A week and a half ago I placed an online order for a large cheese and pep and mozzarella sticks. They called me and told me they were out of the mozzarella sticks so I got fries instead.
Took 2 hours for our delivery to get here, when it arrived the pizza was a cold sloppy mess that we couldn’t even eat. At this point everything is pretty much closed. We called to speak to the owner / manager and he was very rude, arguing with us and making excuses for the situation. After much debate on his part he reluctantly agreed to give us a free pizza for the mistake.
Last night we decided to cash in on the free pizza, we called to order and I asked for thicker crust with lite sauce, how I originally ordered it. The owner refused to do the thicker crust. We had originally got delivery and paid the fee, they wouldn’t deliver this one which i understand. Then he wanted us to pay for the pepperoni topping which was what we originally got. Was very rude about the whole situation didn’t once say sorry about before or anything. Was clearly trying to haggle any money he could from us.
Went and picked up the pizza, they didn’t apologize or say anything to me about the mess up.
When we got home the pizza was absolutely disgusting. I checked when we left the store and from looks it looked okay. It was undercooked you could taste that the cheese wasn’t all the way cooked. Myself and my boyfriend only ate one slice each because it was so disgusting.
At this point I am just never going to order from this location again and not even bother calling to speak to the owner after what happened before.
I manage a pizza place myself and it’s beyond me that the owner was arguing with a customer over their mistake, was trying to haggle money out of us, clearly wasn’t sorry or trying to make the customer happy. The customer may not always be right but they are always the customer. I’d think that when a store is under new management they would want to keep customers happy and coming back.
Overall a disappointing experience at this location and will not order from here and I will tell people not to order from this location.
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Ashlee Little
This is the chicken finger sub I just had delivered. Wet. From what? I have no idea. Soggy bread and it tastes like someone poured dirty dish rag water on it. How can you possibly be this terrible? This isn’t the first time we have received terrible food. I should have learned my lesson. Do better.
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Chris Breen
Just had a pepperoni delivered to my semi while I wait for a load here in avon. I eat pizza from all over the northeast and this is very good. They don’t skimp on roni and cheese. Seems like quality stuff. Didnt receive it well done but would def order again.
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Linda C.
Not sure what’s changed here but the last few times we’ve ordered from here the subs have been sub-par. Knowing this I even ordered double meat and when we opened the Italian Assorted large sub the meat barely qualified as one serving let alone what was supposed to be a double order. The staff is friendly, the onion rings were good at least. But we’ll be looking for other places to get subs going forward.
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Aaron (Unshapen)
When I went to sit down a had to clean off the table myself BC apparently the people before me leave they’re dinner table covered with food at home and 8 of the 11 tables were all dirty with food. Wow people in Avon don’t know how to clean up after themselves. The music was so loud I couldn’t think and then there’s TVs to watch with no volume. However, I ordered the seafood platter with an extra piece of fish BC they’re the only people I know that have triangle fish. It was good but fish portion size, not so good. The could hear the owner in the back yelling at his staff, probably BC the music was so loud, but all of the staff was friendly and polite.
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Jaime Johnson
Third strike tonight with Salvatores in Avon. Delivery took forever. Food arrived cold and soggy. There was about 1/2 cup of mayo on my burger which was disgusting. My husband didn’t get any sauce with his Buffalo tenders and the fried mushrooms were burned and horrible. We’ve had issues with this location in the past and are just done. We’ll try the Honeoye Falls store next time.
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Donald Yoho
Great pizza. Probably the best we have had it the area. We will be back.
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Dj Mack
Had an issue with the Honeoye fall Location tonight put in information they have my pizza delivered to the house, but their computer auto generated it to an old address went back-and-forth with the HFL store telling me I could have a pizza that was 40 minutes old and it was too late for them to make a new one they said my pizza was out for delivery to the wrong address that they had on file but my email says different and then I called the store 40 minutes after my pizza was out for delivery and they told me it was still sitting there. I could come pick it up. I asked them to remake it because I put my information incorrectly. They told me it was not Their problem and it falls on me and that there was nothing they were gonna do other than refund my money which they did.
I immediately called the Avon location and they went above and beyond staying open late past their time of operating hours to make me a fresh pizza as long as I could go there and pick it up. This store has earned a lot of respect from me as a customer they have on location did not have to do what they did but they went the extra mile and they made sure that I was taken care of as a customer. The food was excellent. It was fresh. It was hot, friendly conversation and stayed open past business hours just make sure customer is taken care of. I can’t say enough good things Thank you. To this location and the team members that you have there by far compared to what I’ve been dealing with an HFL, my business will only come to this store going forward
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Jennifer Smith
First time taster of Salvatore Pizza. Called in an order for pickup. Medium thin crust pepperoni bacon kalmata olives and banana peppers. Ready on time. Good sized pizza. Hot and crispy. $26.95 total. Gave her 30.00 and told her to keep the change. Her face lit up!! Will definitely be a Salvatore Girl.
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Judy Gilbert
Let’s talk perk points. You order your pie, then want to use perk points. A pop-up reads, below 15.00 minimum. The pie you’re trying to order is 34.00. I call the store; guy says they have a 20.00 min. Order for delivery. If I want delivery, I have to order something else. This isn’t right!! What’s the point of using the perk points when I want to if I have to spend more $? I gave a tip and they charge a 6.00 delivery fee. They have great pizza. Today is the first time ever for a ‘complaint’ about this place. The ‘co-owner’ – unfriendly and bordered on rude. I called because it was well beyond an hour. I called and he told me prior the delivery would be 1 to 1.5 hr. No he didn’t. My pizza arrives warm. Ok, I’ll live with it… it’s missing a topping. I call again. He states, I took your order. I encouraged him to look at my past orders… always the same. He said, I’ll deduct it from your next order. He was rude. I won’t be ordering again. Sign, Perk Points
PS. The canoli I had to purchase for delivery- is terrible. Dry and no flavor. This location has taken a serious nose dive in quality of food and service.
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