Sakura Hibachi & Sushi

  3.9 – 286 reviews  $$ • Japanese steakhouse

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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Sakura Hibachi & Sushi 19390

Address and Contact Information

Address: 829 W Baltimore Pike, West Grove, PA 19390

Phone:

Website:

Menu Photos

sakurahibachisushiwestgrove.com

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Reviews

Tron
Well. The food was good. Good portions, good prices. The people helping me were nice. Unfortunately, I had a terrible pick up experience. I ordered my food at 1:05 PM, they said 20 minutes. I go pick up my food around 1:25. They tell me “it’ll be out soon”. I expect to wait 10 minutes, maybe 15. I did not receive my food until 1:46 PM. I was very upset as I was on my lunch break at work and I had to miss my 2 PM clock in as I didn’t have enough time to eat like I planned. I am hoping that this isn’t the norm, as the food was a very good value and the people are very nice.
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Tiffany Joi
Beautiful and relaxed atmosphere. The food is exquisite. Wide variety of selections on the menu, something for everyone. We had a delightful house salad with ginger dressing, clear broth mushroom soup has the umami. We ordered the Deluxe Sushi entree, pictured. Excellent experience.
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Jacqueline Harris
This place is unbelievably unprofessional. This is the second time I’ve been here when they said they would be open, and they are not open. They clearly open whenever they feel like it, not when their restaurant hours say they are open. I drove 30 mins here & now have to drive 30 mins back empty-handed. So unprofessional. You lost a customer, Sakura. Nobody wants to deal with this. I will give my money to ANY other sushi restaurant besides you. To everyone else: Trust me, save yourself the headache & the heartache…. Get your sushi somewhere else.
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Jay White
My wife and I have been here several times in the past, loving every time except for this time. We didnt even get seated. We originally asked for a hibachi table (never had a problem before) but apparently they won’t sit a party of 2 (despite there being a table that already had people seated at it that appeared to have open seats). To which we just asked for a table yet instead of saying that they had a wait for tables they waited until we asked for a table to say they were too busy. Overall horrible experience that I won’t be coming back to.
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Kaitlyn Lester
Multiple times now I have called for pick-up, been given a time frame of when to pick-up and had to wait over 30 minutes inside the restaurant when arrived. Not only that but the orders have been wrong every time, and this most recent time I was charged incorrectly and refused a refund for the food I did not order. Took 40 minutes to finally be given a *partial* refund. We also found hair inside the one sushi container. I used to rave about Sakura but I will never be back. Management has taken a turn for the worse. Do not recommend at all.
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Chase James
It’s not that bad, but not that great either. The quality of the restaurant has gone down. The chicken tempura is more like chicken fingers now with a thin piece of chicken covered up by an enormous amount of batter, which isn’t tempura batter. The fried rice was good. If you get a Hibachi platter with chicken, it’s barely cooked. It used to be great in 2023. I’m not ever going back there. It’s not worth the money or the time anymore.
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Ben Sen
Awesome food and service. The owner was courteous. Didn’t try the hibachi table, but next time surely would try that. Ordered Beef fried rice and Chicken Fried Udon.
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Michael Keyes
Pick up time was 6:40pm and we didn’t get our food until 7:25. 45 minute wait and they didn’t seem to care much. Looks like a common occurrence based on the recent reviews. Shame cause the food was decent. The service was absolutely one of the worst I’ve had at a restaurant possibly ever. Didn’t even say anything and the poor Door Dash driver sitting there for an hour was losing money while waiting. When they handed us the bag they looked at us like we were the problem. Here’s a tip don’t accept take out orders if you can handle them.
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taylor williams
I wish I could give service a 0.

This was the worst dining experience I’ve ever had. I never leave reviews but this was terrible. The waitress came once, and never came back. Terrible service and the food was not good. Spent way too much money for an awful night. We will not come back here.
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Jessica Byrd
Waste of money if you’re ordering sushi. Just drive the extra 10 minutes to Sake Hana. Sakura’s sushi is tasteless and low quality. Sushi is as much about presentation as about flavor and Sakura’s has neither. I ordered shumai (which were soggy and unseasoned), a spicy california roll and a seaside roll. Both are fairly simple and hard to mess up. The california roll was fine, the rice was dry and calling the sauce spicy is a stretch. The seaside roll was pretty awful. It’s supposed to be topped with kani, avocado and mango but instead of all three, different slices had one of the three toppings and no matter which topping, it was bland. The knife work was atrocious with some pieces being huge and others less than a half inch thick. I had a bad experience years ago here and wanted to give them a second try but it was a waste of money and time.
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