Sai Gai Japanese Steak House & Sushi Bar

  3.9 – 207 reviews  $$ • Japanese restaurant

✔️ Dine-in ✔️ Takeout ✔️ No delivery Sai Gai Japanese Steak House & Sushi Bar 23505

Hours

Thursday11 AM–11 PM
Friday11 AM–11 PM
Saturday4:30–11 PM
Sunday4:30–10 PM
Monday11 AM–10 PM
TuesdayClosed
Wednesday11 AM–10 PM

Address and Contact Information

Address: 7521 Granby St, Norfolk, VA 23505

Phone: (757) 423-1000

Website:

Menu

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Reviews

Scott C
Agreed with poster below…Guy cooking had no interaction at all with everyone at the table-looked and acted like he absolutely hated his job and his customers. Way overly expensive for a very little bit of food compared to other Japanese steak houses Our meal for 2 was over $50 and definitely NOT worth that. Should have been half that for what we received. We initially asked for more yum yum sauce before tasting it, but the “chef” ignored the request. Then when he did give us more, most of it was ladled onto the table next to the container. –Thanks! The yum yum sauce was yuck yuck watery goop. Gross. The shrimp tasted old.
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Savage Kapone
Idk what was better, the food or the service. THANKS AGAIN FOR HAVING ME AND MY LOVELY FIANCÉ 10/10 Thank You Sheu you were GREAT
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clarice mccarrel
I should have read the reviews before we decided to pull up here…our waitress was rude and rushed us to order our food. The cook came out and with no warning flamed up our grill, almost lost our eyebrows! No tricks, no show, no interactions with us. He tried to crack the eggs while cooking our fried rice and left some egg shells in the eggs. Then when he was done, he started cleaning the grill with a dirty rag splashing water on to our plates. Horrible experience overall. Quantity was not worth the price we paid. Disappointed especially because we were on a vacation and celebrated a birthday lunch there. I was not satisfied at all.
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Alex S
Honestly really good, classic Hibachi that is family owned. They cooked right in front of me and did a great job, definitely a place I’d recommend. Steak & Chicken is a really good value, and they provide plenty of rice.
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Zachary Maciejewski
Figured my fiancée and I would try a hibachi place that was closer to home and boy, we were surprised. Absolutely terrible experience at this restaurant! Close to an hour waiting at a half full table before they decided to start up the grill. Portions were completely different per person. All employees refused to acknowledge customer preferences, nor did they pay attention to any instructions regarding our order. The restaurant itself was cold, as was the atmosphere from the staff. Don’t waste your time or money at this place. Go to Shogun, Fire Ninja, or Otani’s.
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Remario Arrington
My wife and I decided we wanted hibachi for dinner tonight so we checked this place out. This is our first time and definitely this will be our last time spending money here! This is what I received for $25 a plate. We asked for Hibachi steak and shrimp with vegetables and no rice. The meat was overcooked and got practically no vegetables! Don’t waste your money.
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Gracie Lauderbaugh
The people were wonderful so friendly and the food was delicious the chef did a great job would definitely recomend
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Matt Kova
Very authentic meals. Decent customer service. Meals got me bricked up. If you don’t or haven’t 5 starred you’re probably racist.
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Vanessa K.
If you want a delicious meal & traditional Hibachi that’s reasonably priced and supports a family run business – then eat here! The outside of the building is run down and needs work, but who cares about the outside, when there’s AMAZING food inside. Do yourself a favor and check out this hidden gem!
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Mary James
This place was horrible! The actual restaurant was cold and the atmosphere was cold! I told them in the very beginning that I have a deadly seafood allergy. I can’t even eat tuna or freshwater fish. The guy came to cook for us. He Never said a word, no greeting, and no show! He just started preparing the food. He poured some nasty looking white sauce. We asked for mustard sauce he very rudely, said NO. Then, proceeded to cook the seafood with all the other food. When asked about it, he was rude and said the other people at the table ordered it. We got up to leave and the waitress said well, I can cook it for you in the kitchen…. ummmm no. We will just go. I’m not trying to die today thanks!
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