

Outpost of upmarket steakhouse chain known for sizzling, butter-topped beef in an elegant setting
Address and Contact Information
Address: 6490 University Pkwy, Sarasota, FL 34240
Phone: (941) 315-6669
Menu Photos
Order and Reservations
Reservations: ruthschris.com
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Related Web Results
Sarasota – Lakewood Ranch | Dining Room – Ruth’s Chris
Sarasota – Lakewood Ranch Locations | Ruth’s Chris Steak House
Ruth’s Chris Steak House – Sarasota Restaurant – OpenTable
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Reviews
We each had a cocktail each…..amazing but pricey. $18/specialty drink. I ordered of their $55 combo meal which included choice of soup or salad (the French onion soup out of this world btw), I had roasted chicken with creamed spinach side, and dessert (cheesecake which I took home).
Portion sizes were good…. I had leftovers to take home (the hubby did not). Service was professional and food came out quick (but perfectly piping hot).
Everything was delicious.
There was a Mardi Gras party going on and it was clear the kitchen and management were distracted and unable to handle normal dinner service.
Our food took an excessive amount of time to arrive. When our steaks finally came out they were ice cold to the touch as if they had been sitting for a long time. We immediately sent them back.
They returned the exact same steaks which were now overcooked. I had ordered medium rare and had already cut into mine. I sent it back again. Shockingly they brought the same steak back once more. At that point it had been reheated multiple times and cut into twice so I refused it.
Instead of resolving the issue professionally the manager came over and was rude dismissive and confrontational. She insisted I cut into the steak in front of her so she could inspect it and told me I didn’t know what I was talking about. It was handled with zero professionalism and was frankly embarrassing.
No real effort was made to correct the situation. I was not offered a fresh steak to eat during dinner and was only told one would be sent to go which was unacceptable given the circumstances. By then the evening was already ruined.
To make things worse when I got home and cut into the steak they sent to go it was essentially raw barely seared on each side. At that point it felt careless at best and disrespectful at worst.
Our bill was over $600 and the experience did not come anywhere close to matching the price or the Ruth’s Chris reputation.
I want to be clear our server BEN was outstanding. He was professional attentive and did everything he could. This failure was entirely on management and the kitchen.
For a restaurant that presents itself as a high-end steakhouse this experience was unacceptable
A while back, we had a disappointing visit, and management had graciously offered to make it right. When I recently called about that, Tanya went above and beyond to honor her word — and then some. Her professionalism and integrity truly stood out.
From the moment we walked in, everything was exceptional. McKenna, who assisted on the phone and at the host stand, was kind and helpful. Tanya was warm, accommodating, and genuinely attentive.
Rick and Richard were our servers and were phenomenal — attentive without hovering, knowledgeable, and perfectly paced throughout the evening. The food was outstanding, cooked perfectly, and the service was seamless from start to finish.
What could have been a lingering negative memory was completely turned into a five-star experience. That level of follow-through and hospitality speaks volumes.
We are so appreciative and will absolutely be back. Thank you to the entire team for such a wonderful evening.
Full disclosure to people going, they do not provide military discount and they also do not take the Ruth’s Chris rewards app either. (Not calculated in my review, more just so others are aware)
The difference is staggering with how Ruth’s Chris Steak House used to be prior to Darden Corporations taking over it. Previously you were created warmly by everyone, your photo was taken, you felt like a king or queen when you dined with them. The restaurant was well taken care of; it felt *ritzy*, and worth the money you’re spending there, because it’s a lot of money.
Now, I feel like I’m walking into a LongHorn Steakhouse restaurant with Halls Chophouse prices! The nice, fancy restaurant side of it is hidden in the back where you don’t even notice it, and if you don’t have a reservation, which we didn’t realize we needed on a Thursday evening at 6pm, you don’t get to sit back there, you’re ushered to the bar top area where there is no pizazz or nice decor. Yet you’re still expected to pay the same prices!
They weren’t busy, so why not put people back there at the nicer tables so they can enjoy it regardless of reservation??
Second thing, the wait staff seem like they’re very disinterested in wanting to help or answer questions. The floor manager at the front was helpful but I saw many people just standing around the bar, talking, they didn’t bother to get to know us at all. I wonder if it’s the same treatment in the nicer room in the back??
The food, not worth the price. It’s good, don’t get me wrong, but the plating is all jacked up, no space to actually cut my steak or eat the lobster, such a small plate makes me think it’s not worth the price. Where’s the bigger plate?? The cook on the steaks were all the same (I had ordered mid rare, another mid and the other mid well) they all came out mid rare but we didn’t want to wait another 20-30 minutes for another plate so we just cooked our own food on our 500 DEGREE PLATE, it’s literally that hot so it’s almost impossible to move the plate once the server sets it down.
The sides, potatoes and creamed spinach needed more salt or garlic. We ended up mixing the leftover garlic sauce for the bread (pictured) and put that in the creamed spinach, what a game changer! It was delicious with that!
Blue cheese for the salad was homemade but needs more creaminess, it was very hard to mix into the salad and just clumped everywhere.
French onion soup was very tasty, nice amount of cheese and great flavor.
I had the tequila sunrise (pictured) it was good, I watched them make it, the fruit was fresh and flavor was nice, not sure if worth 15 dollars but still, very good.
They did make it up to us by giving us a free dessert (didn’t ask for it, it was unprompted, they asked if we were there for a special occasion), my mother had just had total knee replacement a week prior and we wanted to celebrate her recovery. They brought out a bread pudding (which was INCREDIBLE, that was truly the best thing there). It was pretty funny because they put Happy Birthday (we weren’t celebrating a birthday) and get well soon on the plate.
All in all, it was…mid. Not what I was expecting from the last time I had gone to Ruth’s Chris. I was hoping for that same level of enthusiasm and wow factor for spending over $250.00, but all I got was an experience I could find at Long Horn for a quarter of the price.