
Rustic Wheelhouse Restaurant is located in historic downtown Chester, NY. We are known for our delicious homemade Italian menu. If you’re looking for traditional and authentic Italian cuisine, visit us today! Your one-stop destination for homemade Italian food.
Hours
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Address and Contact Information
Address: 39 Main St, Chester, NY 10918
Phone: (845) 610-5266
Website: https://www.rusticwheelhouserestaurant.com/
Menu Photos
Photo Gallery
Related Web Results
Rustic Wheelhouse Restaurant – Authentic Italian Dining
The Rustic Wheelhouse
Rustic Wheelhouse Italian Restaurant | Chester NY – Facebook
Last Updates
Reviews
The cuisine is predominantly Italian, partly English. The restaurant had a humongous bar, I assume it would be flooded with patrons on the weekend evenings. I ordered Mozzarella cheese sticks that come with regular and spicy marinara. The spicy Marianara tasted like chilli oil, but the regular tasted great. For the enteé we ordered fish and chips which didn’t really live up to the expectations as it was soggy and disintegrated upon cutting. My wife ordered the ribeye steak which was cooked according to our request, but was underseasoned.
Service: ⭐⭐⭐⭐½
Not sure if they had more waitresses and servers, but on the day we visited there was 1 waitress working almost 10/15 patrons and was working extremely hard. I love the dedication and she probably needs a raise.
Atmosphere: ⭐⭐⭐⭐⭐
The restaurant is quite exquisite, charming, and as the name suggests rustic, gives a lot of mid-western vibes. The space is huge and a lot of patrons can fit in I assume 100 or 100+. The music played can be updated, it was pretty grim and suited the older clientle that were present, but it needs an update. It was quite empty on a Weekday afternoon.
On this last visit we were there at 5pm with our party of 11. Felt rushed from the start. The waiter seemed more concerned with us leaving than taking care of the table.
Never asked or offered a refill on our glasses of wine. Never asked how food was (avoid the salmon). I had to go to the bar myself to get some lemon wedges because he didn’t check up. One of the dishes did not come out until the rest of the party was nearly finished (a pizza). We waited as long as we could for the pizza to show up before starting our own meals. Not that it mattered that much… potatoes were cold anyway.
At 6:30 during coffee and some light gift exchanges the waiter started bussing the table telling us a party of 13 was waiting. Srsly?? Table waiting 101: that’s a no-no. I guess the restaurant only set aside an hour and change for a party of 11…. Which is not our problem as diners.
If you do decide to go, make sure you don’t sit near the heater. We made the mistake of forgetting to request that this time though we should’ve learned from the past (two years ago it was singeing leg hairs and we had to change our manner of sitting in order to try to escape it). They will not turn it down because it “heats the entire restaurant.”
We agreed when we were leaving: never again. Tradition be damned.
***UPDATE***
The response to this review from the restaurant is as AI ChatGPT generated nonsense as it gets (see pics). Another slap in the face from a restaurant we’ve been going to for a long time.
Rushed again, ironically in an “apology” about rushing.
If you can’t compose four sentences without a mediocre-sounding robot’s help, I’m not sure I would trust your dedication to quality in the kitchen or the dining area.
Original: It had been a while since we came here, but we have to give it another shot for lunch. Food was great, our server was very good and attentive, prices were average for lunch.
We had a bad experience last summer so it had been a while since we went. However the ambience and location are nice and the food is tasty, so we’ll going back.