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Russo’s New York Pizzeria and Italian Kitchen in Richardson offers authentic New York-style pizza and classic Italian comfort foods like homemade lasagna, fettuccini Alfredo, and baked ziti. We offer a great selection of gourmet sandwiches, calzones, and many classic desserts, such as our homemade tiramisu. Russo’s has been using authentic Italian family recipes since 1978. We also offer delivery, dine-in, take-out, and catering! Join us for one of our great daily lunch specials, like pizza by the slice!
Outlet of a Texas-based chain furnishes coal-fired pizza & a full roster of Italian favorites.
Hours
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
Address and Contact Information
Address: 700 E Campbell Rd, Richardson, TX 75081
Phone: (972) 235-7992
Website: https://www.nypizzeria.com/locations/richardson
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Russo’s Coal-Fired Italian Kitchen
Russo’s Coal-Fired Italian Kitchen has the best authentic homemade Italian & brick oven pizza with fresh, real ingredients here in Texas.
Best Pizza in Richardson Texas Since 1978
The best pizza & Italian restaurant nearby is Russo’s NY Pizzeria & Italian Kitchen at 21572 Market Pl Dr SPACE 100, New Caney, TX 77357.
Russo’s Italian Kitchen (@russos_italian_richardson) – Instagram
… food and good vibes. Come taste the difference tonight! Russo’s Coal-Fired Italian Kitchen & Pizzeria, Richardson 700 E Campbell Rd, Richardson, Texas …
Reviews
Rebecca Ellison
Excellent flatbreads! We shared the Pesto Margarita and the Dolci Prosciutto Flatbreads. They’re freshly prepared and baked inside a wood-fire oven. The crust is soft yet slightly crunchy. Everything tasted amazing! I would highly recommend giving them a try if you haven’t tried them yet. The staff was also very friendly.
… moreEric A
Russo’s Coal-Fired Italian Kitchen & Pizzeria | Richardson
⭐️⭐️⭐️
For the price point, this place seriously underdelivered.
First issue: nothing while you wait. No bread, no oil, no small complimentary anything. According to their own menu, focaccia bread is supposed to come with the Pasta & Speciality Items (photo of the menu stating it in review) — we never received it. That’s not a preference issue, that’s a miss.
Service was weak from the start (with the upmost respect). It took way too long just to get waters — we didn’t receive them until about five minutes before our food arrived. Even worse, we were asked if we were ready to order before we’d even been there five minutes and before drinks hit the table.
Food:
Meal #1 Specialty Item — Spicy Chicken Alfredo ($18.95)
Decent, but not worth the price. Needed more Alfredo sauce and a bit of salt. Portion size was average at best. For nearly $19, this should’ve been more satisfying.
Meal #2 Pasta Item — Spaghetti & Italian Sausage ($17.95)
Good, but again — small portion for the cost. Flavor was there, but it needed more depth. Nothing memorable.
Overall Experience:
• For what they charge, service should be on point — and it wasn’t.
• Long wait for basic waters
• Never checked on us
• Never offered refills
• Never received what’s suppose to come with the meal.
• Took forever to bring the check, even after clearing our empty plates
And no, the restaurant wasn’t slammed. There was one large group (around 10 people or so) and maybe 3–4 other tables with two adults each. That’s not an excuse.
Total: $40 for two people, two waters, no appetizers, no bread, no complimentary anything.
Bottom line:
The food is okay, but okay isn’t good enough at these prices, especially when service is lacking. There are plenty of Italian spots that offer better portions, better service, and better value. Also, photos and videos are pretty zoomed in. The price point is my point for the quantity, quality and service. Might try it again in the future.
… more⭐️⭐️⭐️
For the price point, this place seriously underdelivered.
First issue: nothing while you wait. No bread, no oil, no small complimentary anything. According to their own menu, focaccia bread is supposed to come with the Pasta & Speciality Items (photo of the menu stating it in review) — we never received it. That’s not a preference issue, that’s a miss.
Service was weak from the start (with the upmost respect). It took way too long just to get waters — we didn’t receive them until about five minutes before our food arrived. Even worse, we were asked if we were ready to order before we’d even been there five minutes and before drinks hit the table.
Food:
Meal #1 Specialty Item — Spicy Chicken Alfredo ($18.95)
Decent, but not worth the price. Needed more Alfredo sauce and a bit of salt. Portion size was average at best. For nearly $19, this should’ve been more satisfying.
Meal #2 Pasta Item — Spaghetti & Italian Sausage ($17.95)
Good, but again — small portion for the cost. Flavor was there, but it needed more depth. Nothing memorable.
Overall Experience:
• For what they charge, service should be on point — and it wasn’t.
• Long wait for basic waters
• Never checked on us
• Never offered refills
• Never received what’s suppose to come with the meal.
• Took forever to bring the check, even after clearing our empty plates
And no, the restaurant wasn’t slammed. There was one large group (around 10 people or so) and maybe 3–4 other tables with two adults each. That’s not an excuse.
Total: $40 for two people, two waters, no appetizers, no bread, no complimentary anything.
Bottom line:
The food is okay, but okay isn’t good enough at these prices, especially when service is lacking. There are plenty of Italian spots that offer better portions, better service, and better value. Also, photos and videos are pretty zoomed in. The price point is my point for the quantity, quality and service. Might try it again in the future.
Monica Renee “Ahri” Larsen
It is very nice clean with a warm and inviting atmosphere not to mention everything on the menu that I had tried is absolutely delicious. 100% will be coming back. In the future
… moreSheri Beard
Tonight was the best experience we’ve ever had at Russo’s! Sat at our favorite table, and the atmosphere was perfect for date night. The New York Village pizza was perfection, and Caitlyn went the extra mile to provide friendly and efficient service. We will ask for her from now on!
… moreNoam feld
UK was amazing. This was the first time I came here. The service was great. Loved the new pizza suggested by him. Will be back soon.
… moreC. Boben
Pleasant and low key rustic midscale ambience. Giant slices, tasty New York thin crust – baked through and still soft, not cracker crust. Very reasonable prices. They also offer wine and full dinners, but we were in a rush.
… morebronco2drew
My wife and I were returning customers. The food was great as always. I had ordered and chicken cordon bleu pizza to go, for my son who was at home. When the check came out, the order had been put in as a regular pizza, with all the additional toppings added on with a premium. The pizza on the menu is $25.95 for the large, and we were charged $36.50 for the same pizza. I made the mistake of not reviewing the check before giving my card over. But when I showed the discrepancy to the server, I was told that the manager was too new, and did not know how to give refunds. We offered to accept another pizza, or even a voucher, but only received a blank stare. So we paid the server her tip, and had to go home without even a simple I.O.U.
… moreCharmaine White
Second Attempt — Same Outcome
After previously raising concerns about gluten-free preparation protocols, I returned on February 14th to give this location a second chance. I called ahead and clearly clarified my expectations for safe gluten-free handling — clean utensils, uncontaminated prep space, and fresh ingredients not cross-contacted with flour. Upon arrival, I was again met with resistance. The staff member who identified herself only as “the lady with the red hair” (Caitlin) stated she could not accommodate those requests. The cook ultimately refused to prepare the pizza, despite management being contacted. As someone previously certified in food safety and sanitation, my requests were not excessive — they were standard allergy precautions.
When I asked if the owner, Tony, could approve a simple salad alongside the comped pasta he offered, the staff member appeared to stage a phone call and claimed he declined. When I calmly asked for her name to include in feedback, she refused and again told me to call her “the lady with the red hair.” The interaction lacked professionalism, clarity, and basic customer respect.
Although the cook who prepared the spaghetti carbonara was polite and considerate about preparation, the dish itself was unfortunately flavorless. I hope this location re-evaluates its gluten-free protocols and reinforces professionalism and integrity in customer interactions.
#113 9:13 pm.
—‐—————————————————–
I visited based on a previous review mentioning gluten-free pizza. As someone with celiac, I specifically asked about gluten-free options. While they do offer a gluten-free crust, staff were not knowledgeable about the precautions required. The cook did not speak English, and information had to be translated. I observed the same gloves being used to handle regular dough, toppings, resulting in clear cross-contamination and I was advised no fresh toppings were available.
… moreAfter previously raising concerns about gluten-free preparation protocols, I returned on February 14th to give this location a second chance. I called ahead and clearly clarified my expectations for safe gluten-free handling — clean utensils, uncontaminated prep space, and fresh ingredients not cross-contacted with flour. Upon arrival, I was again met with resistance. The staff member who identified herself only as “the lady with the red hair” (Caitlin) stated she could not accommodate those requests. The cook ultimately refused to prepare the pizza, despite management being contacted. As someone previously certified in food safety and sanitation, my requests were not excessive — they were standard allergy precautions.
When I asked if the owner, Tony, could approve a simple salad alongside the comped pasta he offered, the staff member appeared to stage a phone call and claimed he declined. When I calmly asked for her name to include in feedback, she refused and again told me to call her “the lady with the red hair.” The interaction lacked professionalism, clarity, and basic customer respect.
Although the cook who prepared the spaghetti carbonara was polite and considerate about preparation, the dish itself was unfortunately flavorless. I hope this location re-evaluates its gluten-free protocols and reinforces professionalism and integrity in customer interactions.
#113 9:13 pm.
—‐—————————————————–
I visited based on a previous review mentioning gluten-free pizza. As someone with celiac, I specifically asked about gluten-free options. While they do offer a gluten-free crust, staff were not knowledgeable about the precautions required. The cook did not speak English, and information had to be translated. I observed the same gloves being used to handle regular dough, toppings, resulting in clear cross-contamination and I was advised no fresh toppings were available.
A
Tried this place out, loved it. Walked in and was picturing a subway type of set up it’s not.Really liked the ambiance. Got a slice of pizza & garlic knots. Pizza is big but delicious and garlic knots were good the marinara sauce really good(best I’ve had) service was great.
Overall great experience
… moreOverall great experience
Briana Ebmeier
Tasteless food. Meatballs had weird taste and texture. Marinara sauce on manicotti tasted like in came from a jar, no seasoning. Salads were awful. Lettuce partly browned, dressing had no flavor. Bread tasted like sweet pita bread, not Italian at all. We did not try the pizza.
… more