Local pizzeria chain serving classic pies, plus wings & sandwiches, in a low-key setting.
Hours
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Address and Contact Information
Address: Hamilton Mill Shopping Center, 2463 Hamilton Mill Pkwy 320,Suite 900, Buford, GA 30519
Phone: (770) 271-8881
Website: https://riversidepizza.net/
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Sharon Campbell
Great customer service from start to pick up. I do wish that they had online ordering option but it was no big deal the customer service was really great. I ordered the garlic cheese bread with beef (he did not skimp on the meat). . It was made to perfection whoever prepared my order did not disappoint! Order time was exactly as promised. The establishment was not the prettiest inside however it was clean! Most definitely will be a returning customer.
… moreEier Stoecke
Terrible experience with this location.
I came in and ordered two large pepperoni pizzas, paid, left, and drove 30 minutes home. When I got there, I discovered that I’d been given two cheese pizzas instead.
I immediately called the store to try and find a reasonable solution—I didn’t want to spend another hour of my time fixing their mistake. Instead of taking accountability, the employee told me I had ordered incorrectly and that there was nothing they could do. No offer to remake the pizzas for later, no refund, not even an apology.
They essentially blamed me for their error and said, “tough luck.”
Take a second and think: is it really more likely that I somehow don’t know how to order two pepperoni pizzas, or that the person taking my order misheard me? I know exactly what I ordered—and even if I had somehow made a mistake, that is not how a business should handle the situation. The call ended with a sarcastic “have a great day” before they hung up on me.
Because of how dismissive they were, I ended up wasting an hour of my day fixing their mistake anyway. I drove another 30 minutes back to the store, walked in with the untouched order and receipt, and asked for a refund.
Patricia, who I assume was the manager on duty, immediately told me, “We are not doing this.” I repeated that I wanted my money back because this was not what I ordered and I didn’t want it. She then made a snide remark about it taking me only 30 minutes to get there when I had said an hour on the phone. Maybe if she’d used some common sense, she would have realized that 30 minutes each way is, in fact, an hour.
I returned with the food, calmly requested a refund, and she chose to turn it into a spectacle with her unprofessional comments.
Yes, I was frustrated—and anyone would be—but I kept my composure until she started making unnecessary remarks. I firmly, but calmly, told them I just wanted my money back.
Instead of immediately correcting their mistake, apologizing, and refunding me, it took the situation escalating before another employee (who had initially entered the order wrong) finally voided the transaction.
Absolutely ridiculous.
… moreI came in and ordered two large pepperoni pizzas, paid, left, and drove 30 minutes home. When I got there, I discovered that I’d been given two cheese pizzas instead.
I immediately called the store to try and find a reasonable solution—I didn’t want to spend another hour of my time fixing their mistake. Instead of taking accountability, the employee told me I had ordered incorrectly and that there was nothing they could do. No offer to remake the pizzas for later, no refund, not even an apology.
They essentially blamed me for their error and said, “tough luck.”
Take a second and think: is it really more likely that I somehow don’t know how to order two pepperoni pizzas, or that the person taking my order misheard me? I know exactly what I ordered—and even if I had somehow made a mistake, that is not how a business should handle the situation. The call ended with a sarcastic “have a great day” before they hung up on me.
Because of how dismissive they were, I ended up wasting an hour of my day fixing their mistake anyway. I drove another 30 minutes back to the store, walked in with the untouched order and receipt, and asked for a refund.
Patricia, who I assume was the manager on duty, immediately told me, “We are not doing this.” I repeated that I wanted my money back because this was not what I ordered and I didn’t want it. She then made a snide remark about it taking me only 30 minutes to get there when I had said an hour on the phone. Maybe if she’d used some common sense, she would have realized that 30 minutes each way is, in fact, an hour.
I returned with the food, calmly requested a refund, and she chose to turn it into a spectacle with her unprofessional comments.
Yes, I was frustrated—and anyone would be—but I kept my composure until she started making unnecessary remarks. I firmly, but calmly, told them I just wanted my money back.
Instead of immediately correcting their mistake, apologizing, and refunding me, it took the situation escalating before another employee (who had initially entered the order wrong) finally voided the transaction.
Absolutely ridiculous.
Diana Krebs
This place is always fantastic. Best Pizza around and lowest prices with fastest turn around time, takes maybe 10 minutes so I order then walk to Publix to get groceries and pizza is ready when I get done. I highly recommend!
… moreChandra Powell
We ordered wings from next door at WNB to sit and eat because there’s no real seating here, but the pizza was delicious!
… moreMariam Syed
I rarely leave bad reviews, but this experience has made my blood boil. My husband called in a takeout order for a cheese pizza with pineapple. When we brought the pizza home, we were halfway through eating it when we noticed a piece of meat on one of the slices. We were shocked, as we never ordered anything with meat.
I immediately called the location to explain the situation, and Frank, the employee who answered, claimed that he had just made the pizza and insisted there was no way there could be meat on it. When I explained that there clearly was, his response was to scoff and suggest we simply “take the piece off.” I then informed him that I am allergic to meat and cannot just remove it and still eat the pizza. Instead of offering an apology, he rudely asked, “What do you want me to do about it?”
I understand mistakes happen, and that’s okay, but his complete lack of accountability and rude attitude was infuriating. All I wanted was a sincere apology and a sign that they would be more careful in the future. Instead, I was met with entitlement and disrespect.
This is not the first bad experience we’ve had at this location, but it will certainly be the last. The service here has been consistently poor, and this incident was the final straw. We will never be back.
… moreI immediately called the location to explain the situation, and Frank, the employee who answered, claimed that he had just made the pizza and insisted there was no way there could be meat on it. When I explained that there clearly was, his response was to scoff and suggest we simply “take the piece off.” I then informed him that I am allergic to meat and cannot just remove it and still eat the pizza. Instead of offering an apology, he rudely asked, “What do you want me to do about it?”
I understand mistakes happen, and that’s okay, but his complete lack of accountability and rude attitude was infuriating. All I wanted was a sincere apology and a sign that they would be more careful in the future. Instead, I was met with entitlement and disrespect.
This is not the first bad experience we’ve had at this location, but it will certainly be the last. The service here has been consistently poor, and this incident was the final straw. We will never be back.
Vicki D.
Sauce!! Where’s the sauce? My teenage son gets pizza here quite often since we moved here from PA. Last night (7/19/23) however he ordered 3 pizzas where 2 of them were the usual but the 3rd was to have pepperoni on all but banana peppers on HALF, which was the 1st thing wrong. Now, last time I looked 98% of pizzas have (red) sauce on them, right? Nope. We didn’t order a white pizza or a cheese no sauce pizza. We received a cheesy BREAD with peppers& pepperoni on all of it. I’m the only one that eats peppers and can generally only eat 2-3 slices of pizza, my son was planning on eating the rest. Since this was more of a bread, I could only eat a couple bites. It was around 7:30 when order was placed & even if it was closer to 9pm the order should’ve been correct. Really disappointing.
#LetsGuide #pizza #madetoorder #takeout #riversidepizza #hamiltonmill #wheresTheSauce #pizzaLovers
… more#LetsGuide #pizza #madetoorder #takeout #riversidepizza #hamiltonmill #wheresTheSauce #pizzaLovers
michele thenurse
Great customer service very polite I never have to wait long even when I don’t call in before I really enjoy the food. Hamilton Mill riverside pizza keep up the good work
… moreCray Spencer
Naz was so kind. Food was great! We left something there and they stayed 15 minutes after closing for us to pick it up. Great place.
… moreJill Johnson
I ordered supreme gluten free pizza. Delish! I just wish they had gluten free lunch combo prices. Everything is a great price but that.
… moreTheBunnychildChannel
I go to this pizza place because it is right next to my house, and although their pizza is generally good for a fast-food-style pizza place,, a recent experience was not. The young lady working the register was immediately rude and short with me, acting like she was relatively upset just to have to serve me. She also didn’t make eye contact. I ordered some pizzas, paid for them, and then she rudely told me I would have to wait. I couldn’t help but notice the rack of pizzas in the heater behind her; I guess those are for pre-orders? My order would have been something they should have already prepared at dinner time. They were not custom pizzas, and this place’s business model is similar to Little Caesar’s, where they mostly sell pizzas ready-go-go. Due to this rudeness and wait that I wasn’t told about in advance, I asked for a refund and left. Take it for what it’s worth. I won’t be back.
——————-
Contrary to what I said in the post above, I actually recently gave this place another try. I went right at lunch time, not busy, and absolutely no pizzas ready for pickup. Nothing in the warmer-nothing. A long wait if you wanted anything. How does this place stay in business? How is Little Caesar’s able to have product available and this place isn’t?
If this post helped you, please give me a “like.”
… more——————-
Contrary to what I said in the post above, I actually recently gave this place another try. I went right at lunch time, not busy, and absolutely no pizzas ready for pickup. Nothing in the warmer-nothing. A long wait if you wanted anything. How does this place stay in business? How is Little Caesar’s able to have product available and this place isn’t?
If this post helped you, please give me a “like.”