Becky Mihalovich
Today we visited Rita’s Woodbridge. It is not the first time but definitely the worst experience ever. A family of 5 was leaving when we came in. They did not have any ice or custard . I said oh no why are you leaving with nothing. All they said was good luck. After standing in the lobby for several minutes waiting for help an employee finally showed up. There was 6 of us so not exactly quiet. The girl was in the phone the entire time we were trying to order. It took her so long to make the treats. We ordered 2 cements, 1 custard, 1 ice and a frozen coffee. The frozen coffee was missing the hot fudge, The 2 concrete were not mixed. The topping was on top. It was a waste of money. She was rude. We have been there before with similar experience. Not recommended as a place to go. Is there a zero star option?
… moreBecks
Yum yum yum- if you are not a sweet tooth finisher I recommend that you don’t get a medium or large. A small will have just enough ice for you to be happy and satisfied. However, if you’re getting a gelati you might want to get a medium because that stuff is bomb. Very soft, juicy and yummy full of flavor.
… moreJose Agosto
Had a great experience at Rita’s Ice with my kids! The treats were refreshing and perfect for a summer day. Special shoutout to Averi and the staff — super friendly, patient, and made us feel welcome. We’ll definitely be back!
… moreDom Hayes
This was my first time at this location. The service was great from all three employees. They greeted us at the door and was very respectful.
… moremaddie
super good and has so many options my favorite is the cotten candy gelati with vanilla custard and rainbow sprinkles
… moreDaisy Diaz
It’s finally open!! The truck has made its debut but the brick and mortar store should be opening next month with the full menu. No gelati’s available on the truck, bummer.
… moreMohammad Osar
Great staff! Excellent customer service . So glad they are now in my city!
… moreAvonelle
I’ve given this a 5 star rating because of the great customer service of the two beautiful young ladies, Layla and Averi. They were very courteous, neat and friendly. How refreshing, because too often the customer service is horrible, almost like the help doesn’t want to be there. The flavors are delicious, my favorite being the dragon fruit. This is a must, for anyone looking for great frozen custard and Gelato.. A+++++
… moreKim Campbell
Each time I visit this location, the employees are quick to respond and always in a fantastic mood and help cheer me up!
… moreShannon Ellington
I had an amazing experience today coming into the Woodbridge Rita’s location. I was curious about the different custard flavors and they were explained to me the employees working today are very enthusiastic and ready to help me. Averi, Met’rew and Brycen really made my day.
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