Chain for gourmet burgers & other American comfort fare.
dawn
Red Robin….Yummmmmm!
So of all things, my husband and I came here for our 9th wedding anniversary. Why? Because they offered a nine dollar and 99 cent Burger special. So that was part of our order, we also got some of their mozzarella twists that were delicious by the way. But what made this visit really special was the good atmosphere. It was a little louder, as it’s more of a family restaurant. But, let me tell you, Carla was probably the best server we’ve ever had across all restaurants across all states across all countries any location ever.. she helped us get ordered, she was on top of refills, she made sure that I had fresh coffee, she refilled my husband’s drink, was very friendly very efficient and is the best hostess we’ve ever had. Not only that, the manager, austin, came by to see how we were doing. He was very friendly and we expressed what a good time we had. Now while this might not be a typical anniversary dinner type place, it certainly a place we would come back to because the food was great the service was great and who doesn’t love a good deal on dinner? Thank you for the good time and we will be back. Yummmm
… moreLavender Meeks
I would say all the services was on point. They were all very helpful and kind. The reason why it has three stars is because it’s all of them. However, I don’t know what happened to the fries. They are not what they use to be. And when I was done. I notice a layer of dust, right above me. Wonder why I was sneezing.
… moreJeanne Perry
Our waitress Dani was absolutely amazing. She helped turn a difficult day into a pleasant one. I lost my mom yesterday and she made our visit worth the time, we are on our home and stopped in for a bite and it changed my day. Thank you so very much Dani!!! You’re amazing thoughtful and always had a smile. We will go out of our way to stop at this location again to have service like that anytime!!!
… moreRegina
Sar in the bar. Busy but attentive waiteress/bartender/waiter. Crispy chicken sandwich was yum!
… moreMatthew Lasher
The dinner started out great. We were seated and waited for a few minutes before the waitress came up to our table. She brought us a basket of fries as she came to greet us. And said sorry for taking a few minutes to get to the table. We thought that was pretty cool. She quickly took our order and then vanished. Our food was delivered by another waitress. No refills on drinks. We waited a ridiculous amount of time to get refills. Then waited for her to come by to get some additional fries. Then she vanished for like 20 more minutes. Yet another waitress came by and asked if she could take our plates. We asked her if we can we get the fries we ordered. She went and got our now stone cold fries. Finally our original waitress came by and asked if everything was ok? Which was comical at that point. All together. We probably burned an additional 45 minutes waiting to get the attention of our waitress or get some kind of service. Basically, if you don’t care about your customers time. Why should we ever go back?? It is an easy decision to never come back.
… moreAriel Hagel
I went to red robins in turlock ca for my birthday and my server Allen he was so easy going very sweet to my mother and my nephew. He works hard we sat and ate at the bar area and watched the football game. My burger was bomb food came out fast for how busy it was. I would totally choose to eat at this location again for any family gathering and hope to get Allen as my server again! Thank you red Robin and thank you Allen for working so hard for great customer service
… moreRick L.
Service was very bad. When she was nearby, it was impossible to get her attention, she had no intention of looking around for people needing assistance. We got fantastic service from another server that was working a different area, she was quick and had the correct stuff.
Burgers were pretty good. All four of us had issues with the fries. Whether French fries or sweet potato fries, the orders and reorders did not have a single hot fry, the were either cold and soggy, or barely warm. Food under a heat lamp stays hot, doesn’t it?
The $9.99 burger, side, and drink special seemed too good to be true, especially for this place, but it’s true. The double burger wasn’t skimpy either, it was pretty good.
I was hoping this might be the place to go get dinner at once a week, it started off good and seemed promising, but by the end, not being served delicious food and having to wait so much for service keeps this place at a once in a while, when nothing else sounds that good, kind of place.
… moreIsabelle Fernandez
austin, the kitchen manager, was amazing! so sweet to my boyfriend and I. also, carla and jocelyn were amazing servers! so attentive and super sweet. we love coming here and tonight was exceptional. huge shoutout to austin for treating us so well and making sure his servers were taken care of as well. 10/10 customer service and the food was great, as always!
… moreRaj Mehat
Had an absolute terrible experience. Went on a Friday evening about 5:00. Server was kind and took our order quickly. However the cooks and manager zero accountability. Ordered food, took 30 minutes to get a cold crispy chicken sandwich, got told the veggie burger we ordered was a beef burger, then came back and us that it was actually the veggie, but they put bacon on it by accident. Still waiting for our last burger. Manager comes out to apologize, did not seem like he cared. By this time our chicken sandwich was cold, fries cold, still have to wait on the burger and now they had to remake the veggie. We told them to forget it and pack up the burger and we’re not paying for the chicken sandwich. Manger left to take off the sandwich from our bill, waited 10 minutes, never came back. So we left cash for the burger and drinks and left. I highly recommend you don’t come here on a Friday-Saturday. Workers running around and it wasn’t even that busy as it gets on a late Friday night.
… moreTito B
I went here to get the Yumm deal that’s supposed to be 9.99 per person with bottomless soda and sides. I went with my cousin and while we did get excellant service I was pretty shocked to see that my bill was $35 for two people when I anticilated to pay $30 and leave the change as a tip but instead received a bill that exceeded that. I still left a $10 tip but definetely a scam, it is not what they advertised. For that price with a tip I could have ordered a premium burger but instead what I got was somthing similar to a big mac from mcdonalds with how small the patties were vs what was advertised in the picture. I could have gone anywhere else and been more satisified for what I paid vs what I received from this horrible excuse for restaurant trying to appear to be affordable
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