Chain for gourmet burgers & other American comfort fare.
Streamlined Weddings
Update: Better the 2nd go ’round! It was a perfect experience. Thank you!
Original: The food was amazing but we were disappointed to not be explained how the kiosk worked to obtain the incentive that we were *strongly* suggested that we sign up for. Also, we were unable to get a second order of the ‘unlimited/bottomless’ sweet potato fries that we paid an upcharge for as the only server we saw working (ours) was bombarded and oversat. Overall, we will give them a try again when we are in the area, since travel here frequently for weddings.
… moreJaneth Castillo
Last night I just dined in with my husband. It took 20 minutes for someone to take our order. We ordered a margarita and a mojito — the worst drinks we’ve ever had. They asked us to choose a side for the burger, but they weren’t clear that it would be an extra charge. And finally, the burgers were not “gourmet” at all, plus they made us really sick .
… moreAmber Schlesner
If I’m craving a burger I go here! Always friendly staff. Wonderful atmosphere. Amazing food and they make an incredible Sand in your shorts!! Highly recommended. Price $$$. Year after year I go on my birthday. Always a great place to go. Kids meals are very filling and the fries aren’t the only things the are endless.
… moreCaleb Trevino
Very relaxing this time, The environment was calm and the food juicy and crispy. Even the Drinks where strong lol. Our waitresses came by immediately after our drinks emptied, which was pretty cool since she had other tables. As a big guy I had more then enough for to even take a large portion home with fresh fries to go as well. Fat, full and happy
… moreCheyenne Linsday Wood
The server Julio I think, was very attentive and was very welcoming. It was our first time there. The reason why it is 3 stars for the atmosphere is because I noticed that most of the windows had hand/grease prints and like crusted sauce or food. I honestly don’t know what it was but it was not appetizing. It was a little slow to get our order and when we ordered the food came out in pretty good time. Also, my husband was looking at the touchscreen module on the table and was just trying to get familiar with it and it charged us 2.99 for entertainment fee, like what?! We didn’t even when to play the games. But the manager was so gracious and took off the charge and the menu doesnt tell you this but if you get anything OTHER than steak fries. They charge you 2.99 or 3.99. And to be honest the garlic fries I got were just garlic sprinkled on top and they weren’t fresh. BUT the end of the experience was good because not only they took off the 2.99 for the entertainment and the uncharge for the garlic fries, they brought us fresh new fries ( this time i told them I wanted sweet potato fries) and they even gave them to us to take home. Great service, maybe cleaning the windows and seats could be better but other than that. Excellent place. The food was REALLY good. But definitely ask for fresh fries. That’s just a petpeeve I have. Definitely recommend going there here in Fayetteville NC.
… moreAshley Baker
Sweet staff. The hostess Sade made us feel really welcome!
My fries were a little hard and cold but it’s bottomless so they brought out fresh hot new ones.
… moreTamra Morris
We came to eat and left with all the feels! From door entry to exit it was such a positive experience. Our food took a little longer than expected. I’ve had SEVERAL customer service experiences this past week I’ve fought the urge to rant about. Various lackluster, disrespectful, courtesy-void, tragic encounters that left me utterly displeased. This would have just been one more.
Went to Red Robin Saturday night and had an excellent experience! And not just because the kitchen manager took accountability and came to our table (unprovoked) and comped our meal, but because from the door, it was pleasant. Entry to exit, I didn’t encounter anyone who hated their job, was ready to get off and it showed, who didn’t like their shift lead, etc…all things that are very apparent and can make a dining experience feel far less than pleasant. Food was hot and delicious. Space was clean. Red Robin, Ms. Tee -our server- got it right.
Just wanted to say publicly how well we were treated and how thankful I am to have canceled out the bad vibes I had all week.
… moreSasha Oates
The food was great, and the service was even better. Our waitress (I didn’t catch her name) was absolutely amazing. We were a group of seven sitting at what I believe was table 14, and she was so friendly, helpful, and attentive—just all-around wonderful. Thank you for the excellent service. We will definitely be back, and we hope she’ll be our waitress again!
… moreMatthew Oliver
Always as expected. Decent food at good prices. Never had a bad server here. Last time just seemed like some updates need to be done. Chairs were worn out, table rocked, table top worn out, but it’s been there for years and they stay busy so understandable. But service is and food is good! Plus bottomless fries!
… moreKristen Chason
The service was a little slow tonight; we did not get our onion rings for our appetizer. The food was still fresh and hot. Staff were still friendly and helpful!
Went back on March 27, 2022
Service was definitely better, and the food was good!
Friday, July 22, 2022
The service was good, and the food was good and hot. Love the bottomless fries!
August 28, 2023
Service was slow, and fries were cold. Manager made things right, and waitress made things right. Got plenty of bottomless fries on this visit!
… more