Red Robin Gourmet Burgers and Brews

  4.2 – 1,457 reviews   • Restaurant

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Home of craveable craft burgers, bottomless sides and beverages, and a welcoming place to gather with family and friends. Red Robin is where you can take a well-earned break, relax, and feel taken care of. From burgers, sandwiches and satisfying entrees beyond the bun, to fresh-made salads, desserts, margaritas and creative mocktails, there’s something for every appetite, at an affordable price. Whether you’re dining in, taking it to-go, or catering a business event or birthday party, Red Robin is where great food and great moments come together. Don’t forget to try our $9.99 Big Yummm Burger Deal, with a double burger, bottomless side & beverage, available at participating locations. See our website for terms & conditions.

Chain for gourmet burgers & other American comfort fare.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Red Robin Gourmet Burgers and Brews 27834

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Reviews

Jasmine Locust
The food and staff is always great but tonight they were exceptional! Kudos to the cooks and servers. The food was Amazing & the servers were on point. I had the hot honey chicken sandwich and it was cooked to perfection. The sweet tea was the best I’ve had in a very long time. My family and I left extremely satisfied. Thank you!!!
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Al Williams
While in town we needed a place for lunch. My sister had a craving for onion rings and Red Robin came to mind. The staff was very friendly and even the manager came over to welcome us. It was mid afternoon so it was not busy. Service was great and the food was prepared quickly. Everything tasted pretty good. One thing I really liked was the restroom was very clean … that’s a plus in my book.
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Review King
First off, I love Red Robin, and I hate leaving bad reviews, but this is definitely necessary after our experience tonight.

I’m leaving a 3-star because I don’t want to base my review off of just one bad experience, however, I just paid $45 for a meal to be delivered to me and my wife as we recover from having a newborn in the hospital, and the quality is unacceptable. The value we received was certainly not worth what we paid.

We ordered via Uber Eats. I feel as though all of these issues are related to preparation by the restaurant- so I’m proceeding with my review as such.

Pros –
– Burgers were fresh, cooked perfectly, and matched all of our specific requests.
– Fountain drink was actually very good.

Cons –
– No straw provided with fountain drink.
– No dipping sauces provided with doughnuts.
– Doughnuts had a very scarce sprinkle of cinnamon sugar, and were over cooked. So we essentially received dry, flaky, plain fried dough with nothing to dip it in.
– Fries were not seasoned at all.
– When we received our bag, there were three completely busted containers of campfire mayo covering the entire bag. Not a single surface was free from sauce when we received the order. You could say this is driver negligence, BUT, as a restaurant, you could take measures to make sure that these spills don’t happen, and if they do happen, make them contained to a small bag?
– Combine the above two points, and you get a lovely bland fry with nothing to dip it in. Oh and you have to break into your cabinets for plates and napkins because the trays in the bag are covered in sauce.
– No tamper evident packaging for delivery service. In 99% of delivery service applications, you see tamper evident packaging on all food bags and drinks. Not tonight! So while we trust our driver, there’s no peace of mind around that.

I’m not asking for the restaurant to bring me a golden platter full of burgers and hot seasoned fries, but I would like some sort of reimbursement to account for the net difference in value received vs. dollars paid. Doesn’t even have to be a refund, we would be happy with store credit. Please just do something to make up for this. Thank you!
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John D Lane
Food was good service was good but I think the floor isn’t level and the place needs some dusting
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ambassador4today
Okay so we love Red Robin and we had a day visit and my brother wanted a burger and it was otw home… so ya know we decided to buy him one. We ordered it for 645. We didnt leave the restaurant until 710. We gave them plenty of time to fix a medium burger and all the things (I put it in around 6:20). They had enough time to make it…

Anywho, we saw people who had just put it in and get out earlier than us. We asked to see the manager, he never came to talk with us. We asked to speak to the manager and mentioned a refund. Soon after they brought the food out. The manager was running food to cars with people who’s food was cold. I imagine I would be waiting until 725 if I hadn’t gone in and used the actual curbside like it said.

The day team were on it… they did really good. Like hinted at we were in a hurry and they got to it. We stopped coming here often because of the service is too slow or people are downright not doing their job well (sometimes the servers, sometimes the host, sometimes managers and sometimes cooks)

So needless to say dont come here on a busy night— lunch is probably best and for weekdays not weekends. To go orders feel out of the question at this point but I haven’t tested that out more than once.

My brother said the burger was good so theres that ‍♀️
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Nancy Cooper
Kadyah was our waitress, she was very friendly and wanted to make sure our food was right, as well as good. There was 11 of us, she treated each of us as if we were family.
The food was very good.
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JR
Husband and I were sat at a table with no acknowledgment by the staff members that were walking around for over 10 mins. Restaurant was pretty bare and definitely an odd vibe. From someone that comes from server experience for over 10 years, it doesn’t hurt to swing by and inform your customers you will be right over. We eventually got up and left when another couple was greeted that was sat right after us.
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damariiana gilliam
I ordered a hot & honey crispy & i didn’t receive that instead i got a regular chicken sandwich without the honey & i told my waitress that it wasn’t the right one & still didn’t receive exactly what i asked for , morgan needs to do better !
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Kenith Corrales
I’ve been to many different red robins across many states and the best experience I’ve had to date was at this location. The server named Payton was excellent. Food came out fast and hot! Def recommend the salad as well. Was super fresh and crisp. I’ll def will be returning to this location in the future. Lots of parking available. Men’s restroom has baby changing station which is rare at most places. Bathrooms were very clean and staff was attentive. Kids crayons and coloring pages were provided as well.
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Dakota Barnes
The Food was good. But I waited forever to be seated and forever for my server to come. None of the waiting staff seem to have any real experience in being social or just not awkward.
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