

Home of craveable craft burgers, bottomless sides and beverages, and a welcoming place to gather with family and friends. Red Robin is where you can take a well-earned break, relax, and feel taken care of. From burgers, sandwiches and satisfying entrees beyond the bun, to fresh-made salads, desserts, margaritas and creative mocktails, there’s something for every appetite, at an affordable price. Whether you’re dining in, taking it to-go, or catering a business event or birthday party, Red Robin is where great food and great moments come together. Don’t forget to try our $9.99 Big Yummm Burger Deal, with a double burger, bottomless side & beverage, available at participating locations. See our website for terms & conditions.
Chain for gourmet burgers & other American comfort fare.
Address and Contact Information
Address: 5125 Jonestown Rd Ste 125, Harrisburg, PA 17112
Phone: (717) 540-8600
Website: http://www.redrobin.com/locations/pa/harrisburg/paxton-towne-center-333
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Reviews
Right off the bat, I ordered a chocolate milkshake and a pretzel appetizer. The server assumed I meant the pretzel milkshake, so that had to be sent back. Not a huge deal, but it wasn’t a great start. I ended up getting the pretzel bites instead. They tasted pretty good, but they were excessively oily. By that point, my stomach was already starting to feel off from the milkshake.
When our food came out, I noticed the portion of fries was surprisingly small compared to the size of the burger. If you’re serving a large hamburger, the fries should at least balance it out. I only ate about a quarter of my burger before I started feeling sick and couldn’t keep going. The same thing happened with the fries. My brother also only had a few bites of his food before he had to go to the bathroom because he wasn’t feeling well either.
I was honestly shocked that the milkshake cost almost $9. That seems pretty ridiculous. Looking back, I probably should have asked for a refund since I barely drank any of it and it made my stomach hurt, but I didn’t want to keep causing issues after already sending one back. I work in food service myself, so I try not to be overly picky or difficult.
The biggest issue wasn’t the staff — it was the food quality. The bacon on my burger wasn’t fully cooked, and the lettuce was extremely soggy. I understand that lettuce can get soft on a hot burger, but this was beyond normal.
Overall, this was one of the worst restaurant experiences I’ve had. I wouldn’t recommend this location.
We both ordered the caesar salad, but I opted to change to grilled salmon. Both our orders arrived together in a reasonable amount of time. All through our meal Brooklyn made sure we were satisfied. The salmon was perfect-not overly seasoned and cooked just right. We each had enough of our meats (my wife’s had chicken) to last the entire salad.
We had the option of paying at the table, but when that didn’t work Brooklyn arrived immediately to process my card.
From the moment we walked in, Jill greeted us warmly and promptly seated us at a cozy booth. Her friendly demeanor and genuine enthusiasm for her job were immediately apparent. She took the time to explain the menu in detail, highlighting popular dishes and offering her personal recommendations.
Throughout the meal, Jill demonstrated remarkable attentiveness. She ensured our drinks were always topped up and checked in on us at perfect intervals, making sure everything was to our liking without being intrusive.
What truly impressed me was Jill’s knowledge of the menu and her willingness to accommodate special requests. She effortlessly handled our dietary preferences and made sure our food arrived exactly as ordered. Her professionalism and efficiency added to the overall enjoyment of our dining experience.
Jill’s passion for providing excellent service was evident in every interaction. She went above and beyond to ensure we had a memorable evening at Red Robin. Her positive attitude and attentive service truly made a difference and contributed to a fantastic dining experience.
In conclusion, I would highly recommend Red Robin Gourmet to anyone looking for delicious food served with exceptional hospitality. Jill’s outstanding service made our visit truly memorable, and I look forward to returning soon for another enjoyable meal.
Our food was also hot and fresh and my Garlic fries were the best they’ve ever been, soooo garlicky and perfect.
I cannot give enough kudos to Alexis and the kitchen staff that was on this night!
So I wound up having to get up and walk around to find how to pay my bill.
Their food is decent but not an option if you want to actually grab lunch for a work day. Pretty disappointed frankly.