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At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Federal Way Red Lobster.
Address and Contact Information
Address: 2006 S 320th St, Federal Way, WA 98003
Phone: (253) 941-6162
Website: https://www.redlobster.com/seafood-restaurants/locations/wa/federal-way/2006-s-320th-street
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Reviews
Pranjali Sadavarte
We loved our dinner at Red Lobster and absolutely devoured the mains from the Lobster Fest!!! The service at the Red Lobster in Federal Way was amazing, Christian ensured we were pampered with every special request we made! I would love to come back here to try out everything else on the Lobster Fest menu! HIGHLY RECOMMENDED!
… moreMaricilla Ah-Siu
Our server Ti Jai was AMAZING! Right off the bat he was recommending appetizers and entrees that his family enjoys. We tried them and enjoyed them too! He was super fast with service and refills. He also made our night by helping us celebrate my pregnancy with ice cream! He was very attentive and made sure to check on us often. Best service we’ve had in such a while we had to rave to his managers about him. Thank you Ti Jai again for your fabulous service!!
… moreScott Best
We came here on a Monday evening around 5:30 to celebrate my dad’s birthday with a party of ten. The restaurant wasn’t too busy, and we were seated right away. Our server greeted us quickly and took drink orders, setting a smooth start for the night.
Food & Drinks
We tried a wide variety of dishes:
Dragon Shrimp – Tossed in a sweet Asian-style sauce, beautifully garnished, and absolutely delicious.
Mariner Boil – Served steaming in a bag set inside a pan, packed with shrimp, sausage, and potatoes. We chose seasoned butter, and the portion was so large it was impossible to finish. Truly a feast.
Ultimate Endless Shrimp (kids’ portion) – Popcorn shrimp with fries, shrimp linguine, and shrimp scampi. My grandson declared it “the best shrimp ever,” which says it all.
Shrimp & Sausage Jambalaya – Over rice with sun-dried tomatoes, just the right amount of spice and very flavorful.
Grilled Lobster, Shrimp & Salmon Trio – A generous plate of seafood that impressed everyone.
Burger & Fries – Solid option for those not in the mood for seafood.
Every dish we sampled was fresh, hot, and flavorful, with standout portions that left us more than satisfied.
Service
While drink refills and clearing plates were a little slow at times, our server more than made up for it with her thoughtfulness. She kept our birthday cake refrigerated without us even asking, brought out plates and silverware for serving, and even provided a candle and lighter. A nice surprise was when she brought my last soda refill in a to-go cup since it came out later than expected—a small gesture that left a big impression.
Atmosphere
The dining room was calm, comfortable, and spacious enough for our large group. Even with ten of us, the service felt personal and attentive.
Value & Recommendation
For the variety and sheer amount of food, it was a great value. The standout seafood dishes, thoughtful birthday touches, and overall positive experience made this a night worth remembering. Most importantly, my dad thoroughly enjoyed his birthday celebration—which was our goal.
Recommendation: Perfect spot for family gatherings, seafood lovers, and anyone looking for a generous, celebratory meal in Federal Way.
… moreFood & Drinks
We tried a wide variety of dishes:
Dragon Shrimp – Tossed in a sweet Asian-style sauce, beautifully garnished, and absolutely delicious.
Mariner Boil – Served steaming in a bag set inside a pan, packed with shrimp, sausage, and potatoes. We chose seasoned butter, and the portion was so large it was impossible to finish. Truly a feast.
Ultimate Endless Shrimp (kids’ portion) – Popcorn shrimp with fries, shrimp linguine, and shrimp scampi. My grandson declared it “the best shrimp ever,” which says it all.
Shrimp & Sausage Jambalaya – Over rice with sun-dried tomatoes, just the right amount of spice and very flavorful.
Grilled Lobster, Shrimp & Salmon Trio – A generous plate of seafood that impressed everyone.
Burger & Fries – Solid option for those not in the mood for seafood.
Every dish we sampled was fresh, hot, and flavorful, with standout portions that left us more than satisfied.
Service
While drink refills and clearing plates were a little slow at times, our server more than made up for it with her thoughtfulness. She kept our birthday cake refrigerated without us even asking, brought out plates and silverware for serving, and even provided a candle and lighter. A nice surprise was when she brought my last soda refill in a to-go cup since it came out later than expected—a small gesture that left a big impression.
Atmosphere
The dining room was calm, comfortable, and spacious enough for our large group. Even with ten of us, the service felt personal and attentive.
Value & Recommendation
For the variety and sheer amount of food, it was a great value. The standout seafood dishes, thoughtful birthday touches, and overall positive experience made this a night worth remembering. Most importantly, my dad thoroughly enjoyed his birthday celebration—which was our goal.
Recommendation: Perfect spot for family gatherings, seafood lovers, and anyone looking for a generous, celebratory meal in Federal Way.
ashley jacomini
I visited for lunch today to meet for a work luncheon and unfortunately had a very disappointing experience. We waited over 45 minutes for our food to arrive. By the time it was served, I had to rush back to work and was unable to eat with the rest of my group. I ended up requesting my meal to-go without having taken a single bite.
I calmly shared my frustration with the manager on duty, Gilbert, explaining that the extended wait time prevented me from participating in the work lunch as planned. Rather than acknowledging the inconvenience, his response was defensive. He stated that their kitchen timer showed the food took only 18 minutes to prepare and did not offer an apology or demonstrate a strong level of customer service.
As I was boxing up my food, Gilbert returned and assumed we wanted separate checks. He proceeded to split the checks and applied a discount to mine. I explained that I was not seeking a discount; I was simply trying to communicate that the lengthy wait was unfortunate and that I did not get the opportunity to enjoy my meal with my colleagues. I had to take it back to work to eat at my desk instead.
Given that this establishment presents itself as a higher-end restaurant, I found both the overall experience and the interaction disappointing and somewhat embarrassing, especially considering this was a professional lunch meeting. I hope management takes feedback like this seriously and works toward improving both service efficiency and customer care.
… moreI calmly shared my frustration with the manager on duty, Gilbert, explaining that the extended wait time prevented me from participating in the work lunch as planned. Rather than acknowledging the inconvenience, his response was defensive. He stated that their kitchen timer showed the food took only 18 minutes to prepare and did not offer an apology or demonstrate a strong level of customer service.
As I was boxing up my food, Gilbert returned and assumed we wanted separate checks. He proceeded to split the checks and applied a discount to mine. I explained that I was not seeking a discount; I was simply trying to communicate that the lengthy wait was unfortunate and that I did not get the opportunity to enjoy my meal with my colleagues. I had to take it back to work to eat at my desk instead.
Given that this establishment presents itself as a higher-end restaurant, I found both the overall experience and the interaction disappointing and somewhat embarrassing, especially considering this was a professional lunch meeting. I hope management takes feedback like this seriously and works toward improving both service efficiency and customer care.
Nawal Shego
Had dinner with my family and it was delicious. Our server Dia was super nice and attentive. The meal was amazing and the staff was very friendly. Can’t wait to be back!
… moreKimberly Faborito
Louis was an excellent server. Very attentive to our needs and friendly. He’s top notch.
… moreMaddie F.
Overall Rating: 3 of 5 (7 of 10)
We went here in the beginning of August to celebrate my partners birthday. There were four of us in total, we were seated promptly and had a very nice energetic waitress. The service was a 10/10. Atmosphere was ranked low as unfortunately we were sat between two tables with multiple crying children, just kind of soiled the night. Not saying thats against the company, just not amazing. Parents deserve to eat out as well, I understand that. As for the food. We ordered a number of apps, and then each of the four of us ordered one of the new seafood boil bags, as this was the main reason we went! The apps were okay, we got the crab queso and chips, not alot of crab, more queso. Butterfly coconut shrimp, 6 shrimp for $20 was kind of steep. They were okay, not amazing. Also ordered popcorn shrimp, those were excellent. My mother ordered the lobster bisque, it was basically tomato soup. Disappointing. After all of that, we move to the boil bags. All in all not bad, but just lacked flavor unfortunately. Dinner after tip was roughly $370. Unfortunately after the flavor profiles I dont think we would return, we had high hopes for the seafood boil bags but it fell short.
… moreWe went here in the beginning of August to celebrate my partners birthday. There were four of us in total, we were seated promptly and had a very nice energetic waitress. The service was a 10/10. Atmosphere was ranked low as unfortunately we were sat between two tables with multiple crying children, just kind of soiled the night. Not saying thats against the company, just not amazing. Parents deserve to eat out as well, I understand that. As for the food. We ordered a number of apps, and then each of the four of us ordered one of the new seafood boil bags, as this was the main reason we went! The apps were okay, we got the crab queso and chips, not alot of crab, more queso. Butterfly coconut shrimp, 6 shrimp for $20 was kind of steep. They were okay, not amazing. Also ordered popcorn shrimp, those were excellent. My mother ordered the lobster bisque, it was basically tomato soup. Disappointing. After all of that, we move to the boil bags. All in all not bad, but just lacked flavor unfortunately. Dinner after tip was roughly $370. Unfortunately after the flavor profiles I dont think we would return, we had high hopes for the seafood boil bags but it fell short.
Ray Vigil
Not my first time to this joint & not my last. Service here is excellent & the picture speaks for its self ✌️
… morejessica VACASERRATO
First time at red lobster and happy to say I will be coming back! Kim took care of my table and she did amazing. And her drinks are amazing too! She recommended some food as well and she did not disappoint!
… moreJacqueline LaMotte
We went to Red Lobster this evening for a late lunch/early dinner since no one felt like cooking on Christmas, and overall it was a good experience. The staff was friendly and helpful, and the environment was comfortable and familiar. The look and feel of the restaurant made sense for what it is and felt easy and relaxed.
The food was decent and everyone at our table was able to find something they liked, which honestly made the whole thing stress-free. It was nice having options that worked for everyone.
The only confusing part was the reservation process. I got two voicemails the night before asking me to call back to confirm, which I did, but when I called, the person I spoke with seemed unsure about why I was calling. It wasn’t a big deal, just a little strange.
All in all, a solid spot for a holiday meal when you want something simple, familiar, and don’t want to cook.
… moreThe food was decent and everyone at our table was able to find something they liked, which honestly made the whole thing stress-free. It was nice having options that worked for everyone.
The only confusing part was the reservation process. I got two voicemails the night before asking me to call back to confirm, which I did, but when I called, the person I spoke with seemed unsure about why I was calling. It wasn’t a big deal, just a little strange.
All in all, a solid spot for a holiday meal when you want something simple, familiar, and don’t want to cook.