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At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Plano Red Lobster.
Address and Contact Information
Address: 3501 Central Expy, Plano, TX 75023
Phone: (972) 881-4353
Website: https://www.redlobster.com/seafood-restaurants/locations/tx/plano/3501-central-expressway
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Red Lobster Plano, TX
Plano, TX. 3501 Central Expressway Plano, TX 75023. Get directions · Find a different Red Lobster. Contact Us. (972) 881-4353Order Now. Hours of Operation – …
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Red Lobster Locations in Plano, TX.
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Reviews
Courtney Boykin
This visit to Red Lobster honestly surprised me in the best way. I hadn’t been in years because, in my opinion, the quality had been going downhill—but this experience felt like a turnaround.
The staff was extremely accommodating with our seating, and everyone we encountered was friendly and welcoming. Our waitress Elizabeth was AMAZING—attentive, kind, and made sure we had everything we needed throughout the meal.
The ambiance was calming and clean, making it easy to relax and truly enjoy the experience. The food was the real highlight. We ordered the lobster bisque, jambalaya, and linguini, and every dish was flavorful, fresh, and served hot. Everything tasted great and exceeded my expectations.
I’m giving 4 stars because I’d love to see this level of service and food quality stay consistent on future visits—but based on this experience, I’m definitely open to coming back again.
… moreThe staff was extremely accommodating with our seating, and everyone we encountered was friendly and welcoming. Our waitress Elizabeth was AMAZING—attentive, kind, and made sure we had everything we needed throughout the meal.
The ambiance was calming and clean, making it easy to relax and truly enjoy the experience. The food was the real highlight. We ordered the lobster bisque, jambalaya, and linguini, and every dish was flavorful, fresh, and served hot. Everything tasted great and exceeded my expectations.
I’m giving 4 stars because I’d love to see this level of service and food quality stay consistent on future visits—but based on this experience, I’m definitely open to coming back again.
Nicole Variable
************** THIS IS AN UPDATE TO A PREVIOUS REVIEW ••••••••••••••••••••••••••••••••••••••••••••
After a very disappointing initial visit — where my steak was severely overcooked, dry, and burnt, and the sides failed to meet expectations — we were personally contacted by Brittany the Manager. She extended a warm, sincere, and professional apology, and made every effort to make things right. Her attentiveness, accountability, and genuine care for our experience truly stood out, and because of that, we decided to give the restaurant another chance.
I’m happy to say the issue was completely corrected. This time, the steak was cooked to absolute perfection — beautifully seared on the outside, tender and juicy on the inside, and bursting with rich, savory flavor in every bite. It was everything you hope for when ordering a quality steak. I also ordered the Cajun Butter Shrimp, which was nothing short of exceptional. The shrimp were plump, succulent, and perfectly cooked, coated in a luscious, buttery Cajun sauce that was bold, flavorful, and utterly mouthwatering. There was plenty of sauce to savor, making each bite indulgent and satisfying.
This experience not only restored our confidence but truly exceeded our expectations. The turnaround in quality and service speaks volumes, and we genuinely appreciate the effort that was made to ensure a memorable dining experience. We will absolutely continue to return.
… moreAfter a very disappointing initial visit — where my steak was severely overcooked, dry, and burnt, and the sides failed to meet expectations — we were personally contacted by Brittany the Manager. She extended a warm, sincere, and professional apology, and made every effort to make things right. Her attentiveness, accountability, and genuine care for our experience truly stood out, and because of that, we decided to give the restaurant another chance.
I’m happy to say the issue was completely corrected. This time, the steak was cooked to absolute perfection — beautifully seared on the outside, tender and juicy on the inside, and bursting with rich, savory flavor in every bite. It was everything you hope for when ordering a quality steak. I also ordered the Cajun Butter Shrimp, which was nothing short of exceptional. The shrimp were plump, succulent, and perfectly cooked, coated in a luscious, buttery Cajun sauce that was bold, flavorful, and utterly mouthwatering. There was plenty of sauce to savor, making each bite indulgent and satisfying.
This experience not only restored our confidence but truly exceeded our expectations. The turnaround in quality and service speaks volumes, and we genuinely appreciate the effort that was made to ensure a memorable dining experience. We will absolutely continue to return.
Julie Rodriguez
Elizabeth was absolutely wonderful! She was super sweet, welcoming, and took the time to give great suggestions on both drinks and food. I hadn’t been to Red Lobster in over 20 years, and I came with my daughter to celebrate my birthday. She made the whole experience feel special and relaxed, not rushed at all.
The drinks were fantastic, the food was delicious, and Elizabeth’s service truly elevated the night. Because of her, this birthday dinner turned into a great memory. Thank you, Elizabeth, for such amazing service!
… moreThe drinks were fantastic, the food was delicious, and Elizabeth’s service truly elevated the night. Because of her, this birthday dinner turned into a great memory. Thank you, Elizabeth, for such amazing service!
rita pruitt
Public service announcement do not eat here I’m not sure where to start the famed cheddar bay biscuits where more like scones no cheddar when I asked the waitress she laughed and said her it was her managers first time making them you read right her manager. Then the food arrived as I started eating I noticed my food had hair in it I called the waitress over she apologized and took my plate back to the kitchen only to return and say we will take it off the bill but the kitchen is closed. Now I’m at the table with no food as my guest continue to try and enjoy their meal. My granddaughter had crab legs and was bought a bowl that was said to be butter based sauce that was horrible during all this the manager never came out to apologize not one time. @redlobster this location is a horrible representation of the brand
… morevincent todd
★★★★★ Outstanding Service from Mia!
Red Lobster is what Red Lobster is known to be, but my experience today was extremely different—and that’s thanks to my waitress, Mia.
From the moment I sat down, Mia blessed me with her high spirit and genuine warmth. She didn’t just take my order; she made me feel genuinely welcomed and cared for throughout my entire meal. Her energy was absolutely infectious, and it’s clear she takes real pride in her work.
What makes Mia’s service even more impressive is knowing that she’s working hard to afford self-pay higher education. Her dedication, positive attitude, and professionalism while balancing such an important personal goal speaks volumes about her character. She’s the kind of person who makes you want to root for her success.
If you visit this location, hope you get Mia as your server. She turned a routine lunch into a truly memorable experience. I’ll definitely be back, and it’s because of her.
Red Lobster, you have a gem in Mia. Take good care of her!
… moreRed Lobster is what Red Lobster is known to be, but my experience today was extremely different—and that’s thanks to my waitress, Mia.
From the moment I sat down, Mia blessed me with her high spirit and genuine warmth. She didn’t just take my order; she made me feel genuinely welcomed and cared for throughout my entire meal. Her energy was absolutely infectious, and it’s clear she takes real pride in her work.
What makes Mia’s service even more impressive is knowing that she’s working hard to afford self-pay higher education. Her dedication, positive attitude, and professionalism while balancing such an important personal goal speaks volumes about her character. She’s the kind of person who makes you want to root for her success.
If you visit this location, hope you get Mia as your server. She turned a routine lunch into a truly memorable experience. I’ll definitely be back, and it’s because of her.
Red Lobster, you have a gem in Mia. Take good care of her!
Susan Kilgore
Went for girls night and had a great time! We ordered a variety of appetizers as well as multiple items from the main menu. All were tasty and very good!!! We stayed a while and had great drinks and conversation! Thank Freddie fir taking great care of us.
… moreBernadette Santos
I was craving this salmon meal here and I am so happy I came in for dinner. I swear, they always cook this salmon to perfection. Great service and great food for my Thursday Night dinner!
… moreShirhut Shafik
Elijah is the best the only inconvenience that I had which really wasn’t an issue is that the store food truck just came as we came so they didn’t have the lobster dip, but Elijah recommended the Crab Queso and it was quite identical I’d say! -From a kid, Elijah is the best.
… moreAlex Bruning
I did a curbside pick up this evening for dinner for myself and some friends. I did a scheduled pick up for 6:15 pm and when I arrived I followed the instructions through the text messaging system. However I waited ten minutes and had no food. Finally I called around 6:24 and someone answered and said it would be out shortly. When I got the food it was all cold. It tastes like it had been sitting on a cold counter for 30 minutes. Then I open the lobster dip which it shows a big dish on the picture and when I opened it it was a small little container in a big platter of chips. I opened the dip and there was only 1 piece of lobster in it. That’s crazy to be charging people $20 and calling it lobster dip. That needs to be called spinach artichoke with a touch of lobster. Because that lobster touches it and leaves. The mozzarella sticks were not even cooked all the way. Took a bite into one and it was hard as a rock like it was half frozen. Lobster flat bread was ice cold and nasty. The lemons. THE LEMONS? We’re half of a half of a half of a lemon. The smallest little piece that you can’t do nothing with. The pasta was cold as well but the chicken was “warm” that was on top. Will never be spending money here again especially if curbside orders get treated differently from dine in. I bet if I was dined in, things would come on a silver platter and my food would be hot bc I’m in these peoples face talking about my food. Don’t waste your money here curbside or dine in. It’s not worth the crappy service and food.
… moreLisa Lowe Haynes
Freddy was absolutely exceptional in his Customer Service!
He was sincere, kind,, knowledgeable And Made you feel like you were the only people in the restaurant when indeed he was , in fact , packed on a unusual busy Saturday night.
The food was on point and delicious As always!
What a refreshing change and withoit a doubt what made This dinner so Magnificent and memorable. WAS -Freddy!
He gave us truly rare , extraordinary service for our table and we had alot of extra trouble that we put him through!
I have lots of allergies and special needs, and he handled everything so beautifully and made the evening exquisite!
I’m so thankful and bless you, Freddy , to Have a wonderful weekend and enjoy your short time here at red lobster because with your leadership qualities, and your genuine concern and Dedication to detail and excellence of service to those around you absolutely going to go far.!
If you want to have a lovely dining experience with delicious seafood, and extraordinary top of the line service , RUN not walk to RL and make sure you ask for Freddy!!!
… moreHe was sincere, kind,, knowledgeable And Made you feel like you were the only people in the restaurant when indeed he was , in fact , packed on a unusual busy Saturday night.
The food was on point and delicious As always!
What a refreshing change and withoit a doubt what made This dinner so Magnificent and memorable. WAS -Freddy!
He gave us truly rare , extraordinary service for our table and we had alot of extra trouble that we put him through!
I have lots of allergies and special needs, and he handled everything so beautifully and made the evening exquisite!
I’m so thankful and bless you, Freddy , to Have a wonderful weekend and enjoy your short time here at red lobster because with your leadership qualities, and your genuine concern and Dedication to detail and excellence of service to those around you absolutely going to go far.!
If you want to have a lovely dining experience with delicious seafood, and extraordinary top of the line service , RUN not walk to RL and make sure you ask for Freddy!!!