Eric Williams
Visiting from out of town for work. Decided to go to this RED LOBSTER for dinner after working 12 hours. I was seated right away but then couldn’t get a waiter. Called a guy he did he wasn’t my waiter and would send mine over, took another 10 minutes. Placed my drink and order. Drink finally came out. Then my food finally comes out. Cut into my lobster and this is what I find in the picture!!!! Gross hair in my food. Would not recommend this spot!!!
… moreMarian Ammons
I ordered a lobster duel during lobster Fest, and had it delivered to my home was not able to enjoy my food. The only thing I was able to enjoy was the appetizer that I ordered the one lobster that I did try to eat part of the meat was uncooked as well as the other one. I could not even get out of the shell. The baked potato was also not completely cooked and I could not eat. I have patronized this restaurant before and never have. I had my food like this. This was very disappointing.
… moreKristen Cottrill
We had a wonderful experience at Red Lobster. My mother and I came in for a meal, and everything was absolutely incredible. The food was fresh, flavorful, and exceeded our expectations.
Our server, Santos, was truly impeccable—so sweet, attentive, and kind. He really brightened our day and made us feel welcome from start to finish. His positive attitude and excellent service made the whole experience even more special.
We really enjoyed our time and will definitely be back!
… morejasmine brown
Tameka was so awesome ! My mom and I hadn’t been to red lobster in yearssss! She made our experience very lovely ! She was welcoming , attentive and such a sweetheart ! She’s the best we will be back because of her! You don’t experience good customer service now a days and hers is way above and beyond !! The food was fresh I had no complaints !
… moreYahaira Bonilla
We got the seafood boil bag and our server Tameka was wonderful! She took the time to shake up our bags with all the seasonings so we got all the flavors onto our seafood. She was very friendly and made sure our food was brought out warm and hot! Host was super friendly and made me and my bestie laugh throughout our stay.
… moreNely V
Our waitress was great.
Lobster tails were okay . Son ordered pasta with shrimp. He didn’t like it to much said the shrimp did not have much flavor. The lobster biscuits were the best thing.
… moreMischelle Lischewski
My husband and I were staying overnight at the Downers Grove Holiday Inn Express, and we decided to go next door to Red Lobster for dinner. It had been years since we had been to Red Lobster, and we were so pleasantly surprised! We sat at the bar for dinner. Our waiter, Howie, was also waiting tables and handling all the incoming drink orders. He was super busy, but he still managed to be very attentive and took great care of us. Howie made a great margarita, and he took our appetizer order right away. Our app of bacon wrapped scallops was delicious – the bacon crispy and scallops juicy. My husband had a yummy lobster duo, and I had surf-and-turf with a NY strip. Red Lobster isn’t known for steak, but mine was perfect. A side of crispy brussels sprouts with a soy glaze was a star… we nearly fought over them! If you haven’t been to Red Lobster lately, I highly recommend visiting the Downers Grove location.
… moreJ
Literally came here for a pickup order spending $130..got ignored for ten minutes after my order time was supposed to be ready based on the pickup time. Constant work staff walking by me staring and ignoring me. The person at the host stand finally comes out and he picks up a phone call and I ask if he can help me. He said yes I will be right there to help you at the pick up stand…please wait over there and I will come when I am ready. Thought that was pretty rude but I obliged. I wait another five minutes here…and to my DISBELIEF THIS KID STARTS EATING..IN FRONT OF ME IN THE KITCHEN…LITERALLY STARING AT ME SMILING. Can’t make this up folks. Finally a manager comes and asks if I have been helped yet and gets my order for me. She then tells the kid to help them out and get back to work. Thank you to the kind manager and woman who helped get my order. This kid should definitely be fired. Literally felt like it was a practical joke. Will definitely not be coming back here again and it is unfortunate because we have been coming here weekly.
… moreNick Koutavas
Great service & great food from Santos & Glenda!! We love the Wednesday Steak & Lobster Lunch Special
… moreOmer Houston
Resturant was very clean. My group of 5 was seated right away, we did have reservations. The music that was playing wasn’t obnoxious or too loud. Very classy. The waiter Santos was excellent. His spirit was up, he smiled, greeted us warmly! Absolute Gentleman! Seemed to enjoy his job…made my whole group feel respected and comfortable. Santos took our order quickly. He served the plates with professionalism and came back to check on us 3-4 times. He kept the drinks and the water filled. The food was top notch! Tasty, well prepared just splendid! Complents to the chef! Santos made the dinner a great one! We will return.
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