At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Concord Red Lobster.
Crystal Hamer
I had the pleasure of being served by Ariel at Red Lobster in Concord Mills, and I can honestly say she made my dining experience exceptional. From the moment I arrived, she was warm, attentive, and professional. She anticipated my needs without being intrusive, offered great menu recommendations, and made sure everything was perfect throughout the meal.
What really stood out was she noticed that she had forgotten to bring out my drink before I did, and then offered to upgrade me to a soft drink of my choice. You can tell she truly cares about her guests’ experiences, and it made a big difference.
Thank you, Ariel, for going above and beyond. I will definitely be back – and hope to be seated in your section again!
… moreJonathan Asbun
I was positively surprised. I haven’t go to a Red Lobster in many years. Today I took my kids for them to try some sea food.
The service was outstanding. From the hostess to the waitress, they were all kind to the children, and super attentive in general.
Food was great. We tried a platter and some shrimp popcorn. It was enough for the 3 of us to eat and have leftovers.
It is somewhat pricey, but what place is not pricey in this day and age?
Absolutely recommend
… moreKelly Santos
I hung out around the Concord Mills area for some shopping today and decided to stop in at red lobster for lunch. When we arrived, we could tell that the parking lot looked fairly empty so we were actually kind of happy because it wasn’t crowded. However, once we got inside, we were told it was going to be a 15 minute wait time so we were a little confused since there was so many empty seats. We soon realize that they were just sorely understaffed with servers so we then decided to just sit at the bar thinking we would have quicker service. We actually did have quicker service at the bar. Food was decent, but overall the experience was a 2.
… moreSarah Malia
With the recent changes to Red Lobster we were hesitant to go here for my Niece’s 18th birthday, however, it was her decision so we held our tongue and booked a table for 19 people. We were told we could show at 3:30 to decorate and the tables would be ready. When my partner and I arrived, nothing was set up, not even the tables. After the tables were gathered, I had to request the menus. I even grabbed the silverware and set the table myself while decorating while my partner cleaned forks and trash off the floors. While doing this, a verbal fight broke out in the kitchen and it sounded like some employees were threatening each other and things got slightly out of hand. Thankfully, our server finally walked up and introduced himself. I think his name was Marvin or Melvin. He wasn’t part of the kitchen debacle that took place and he turned our experience completely around. Honestly, if it weren’t for him, I was tempted to call my family and have them all turn their cars around before arriving. He served our whole table by himself without missing a beat and he was fantastic.
Even when some dishes came out incorrectly or overcooked, it didn’t upset anyone because it was handled immediately by a great server. The food was decent, no one complained. The main person to impress was my niece and she had a good time. She got the birthday dessert and we all sang before ending on a good note. Overall it was a good night. Our server made us forget the intro and we left him the rest of the cupcakes we brought.
… moreRavi Subhedar
Went there for dinner but service was slow and also forgot or gave dish to someone and had remind twice then they told. Didn’t charge for that dish but we were waiting for long time for my daughter so all waited for that long
… moreJustice JoyceTV
Food was fresh and actually good. It’s been a while since I’ve patronized a Red Lobster but I’d return for this type of meal production.
Service was poignant but weird.
When asked for some biscuits Togo she said I can ONLY give you two. Ok. That’s sufficient. Thanks for the disclaimer but it made me think there’s an issue with take away/to go biscuits.
Either way, overtipped and left with no bag to carry the containers. Oh that charge for extra sauce is exorbitant. My gosh.
… moreAlexia Munroe
I paid for lobster and shrimp linguine and received linguine with tomato’s. There was not one piece of seafood in this dish. I ordered on Postmates so i wasn’t able to check my food and the restaurant is now closed. Definitely won’t be dining or ordering from here again.
… moreJocelyn Ramos
Red lobster in Concord mills NC needs to get their crap together!!. The restaurant itself looks dirty, outdated and the food was super dry and overcooked from the lobster, steak, sides to the last Brussels sprout! Not leaving out the flavorless cocktails, Frozen drinks and Mojitos. If I could give a 0 star, I would. Servers were arguing and cussing wanting to go home. Like we understand you’re tired and want to go home, but it’s not the customers fault. Please do better or close down! Horrible experience. Pricing doesn’t match the experience with the McDonald’s vibes.
… moreMe Nurse
Let’s get into this review!!
I haven’t been to Red Lobster in years, like 20+. So we decided to give it a try. We arrived and were promptly seated.
Our server was super friendly and gave a few great recommendations. We settled on the lobster and shrimp pasta. Man, I’m so glad we did! It was really good, actually better than I thought it would be.
If you haven’t been in awhile, I encourage you to give them another try in the near future. You won’t be disappointed!
… morePablo Almanza
Had a fantastic dinner out tonight! The food was really tasty, and we were served by a server named Natasha who was super efficient. She made sure we had everything we needed in a timely manner. I’d definitely recommend this place for a good meal and great service. It was a really enjoyable experience all around.
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