Mar Pepin
I have never eaten at a Red Lobster before, which makes sense because I do not consume seafood products. However, the people in my house do, so we decided to come out here for dinner since they do offer non-seafood options. It was not very busy when we came, and it was very quiet. Our server was Serena. The other people in my party ordered the Spendless Shrimp special, which looked like a good amount of food and variety for the price. I ordered the Bacon Cheeseburger. The description said: “Grilled patty topped with bacon, cheddar, lettuce, fresh tomato, and our signature sauce. Served on a sesame bun with a choice of one side.” I did not ask for any modifications to the burger, and when they asked me what temperature I wanted, I said medium. For my side, I got a baked potato with sour cream and butter. Our server came by to take drink orders and then brought us the cheddar bay biscuits. I read online that each person gets two biscuits, but we got four biscuits and we had three people. I was not sure if that was a mistake or not, but it was such a minor thing that I did not feel the need to bring it up. We waited about 20 minutes for our food after placing our order. My burger came plain and was not cooked to my liking, but again, it was not worth it for me to make a fuss about. The baked potato was wonderful- it is hard to mess one of these up, but I still enjoyed it. The service was also lacking. Our drinks were empty, and we had to ask for a refill twice. For me, good service is noticing the drink is low and bringing a new one (or asking) before the customer has to do it. By the time our drinks were actually brought out, my food was finished, and I no longer really needed to drink, so we wasted the drink. Overall, my experience here was mildly disappointing and I do not think I would come back.
… moreGorjus 1
Kenasia was our waitress.She was very attentive, professional, and courteous! Our food and drinks were absolutely delicious.
… moreJulianna Hernandez
I feel red lobster gets a bad rap, but I couldn’t have had a better experience. Everyone was friendly and the service was good, but the food was the star of the show. We got the lobster spinach artichoke dip, seafood stuffed mushrooms, and shared a shrimp 4 ways between the 2 of us. Everything tasted fresh and cooked perfectly, and the value could not be beat. We had more than enough food, A great seafood dinner for under 30$ a person, including drinks, is almost unheard of anymore, but they delivered. Some places are staples for a reason, and this red lobster proved that.
… moreSabra Freeman
Our waitress Devan was superb waitress. Along with the manager. She took great care of 16 people. The food was excellent. The house salad was a meal in itself for $1.99 with entree (shrimp Linquini was enough for 2 people. She kept hot biscuits on the table and you know how folks in the south like biscuits. I will be back.
… moreJenny Williams
Went for anniversary dinner. Our waitress Tahjanay was great, very attentive and sweet. She surprised us with an anniversary treat.
… moreCarl Herald
Dinning area empty, took 20 min to be seated. Biscuits came out with food. Have not seen manager walk the floor. Waiter was great, he was attentive. Out of burgers, and old bay.
… moreSamantha B
So I had 2 mobile orders me and my wife ordered separately for reasons. Well I went in and had to wait which was fine. However when my food got brought out to me it was I’m assuming a manager he asked me the names I was waiting for and I told him he put the food down and goes got to get the drinks which is fine. However I could tell he didn’t want to be bothered off the gate. Well I noticed I didn’t see my note on the receipt where I asked nicely if I could also get cocktail sauce. When he returned with my drinks he rolled his eyes and I was very nice and asked about the cocktail sauce he goes real rudely Its in the bagwith a attitude and storms off. His attitude with me was like I was beneath him and what I ordered wasn’t good enough for him to make or serve. It’s hard to explain it. But I got treated like a burden but let me walk in there dressed like I got a million dollars and he would probably wait on me hand and foot. I order from there pretty frequently and I always get the same thing. So to be treated like I’m garbage and he SUPPOSED TO BE A MANAGER AND A EXAMPLE TO EMPLOYEES IS DISGUSTING.
… moreJimm Girdler (Slim)
Delicious crab legs! I don’t get them often and they were very good. Service was even better.
… moreMike McFerran
1. No hostess. Seated by waitress after several mins.2,Took 25 mins to get our drinks from bar, and when they arrived, the passion sunset colada could have been served during probation as there was no noticeable alcohol in it. 3.Notified the kitchen was out of carbonara 25 mins after order placed. Ordered crab legs in old bay and butter. Spouse ordered Cajun chicken. 4. Took 30+ mins to get food. It arrived overcooked and luke warm. 5. The side baked potatoe was so over cooked that the cheese was rock hard and crusty. The Cajun chicken was cool and lumpy with very little chicken in it. The crab was so overdone that the shell was soft and the meat shriveled down to not even a full bite per section. Once the crab legs were removed from over them, a disgusting, un-appetizing display of grease and potatoes appeared on the plate. Even the waitress agreed that she wouldn’t want to eat it. 6. The carpets were dirty with a build-up of grime. Worst of all, when my husband went to use the restroom, the toilet seats were so filthy with feces that he had to try to clean one before he could use it. However, the first stalls seat was beyond his attempts to clean. The second seat was somewhat better only in that he got it clean enough to drape tissue over it without urine and feces soaking through. The health department should have been called. Our dinner for 2, with 1 appetizer, a beer and 1 cocktail, 2 entrees, and no dessert came to $86. It was not worth half that amount. We did not short the waitress her tip as none of it was her fault. Despite the fact that it was a Friday, the restaurant was highly under staffed. At one point, the bartender was waiting tables and the kitchen workers were delivering meals to tables. We thought we could enjoy a pleasant lunch at a restaurant that we had always enjoyed in the past. However, we were very disappointed and can see that, in order to save the franchise, many corners have been cut such as quality of food and surroundings, and prices have gone up.
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