Shanique Moore
My food was so dry and old. They did not give me a fresh burger. Reasons i hate STL now smh
… moreMsLadyT STL
The location on New Halls Ferry Rd, near Chambers.
Last week they ran out of food, this week the intercom was not working and they would not allow you to place your order at the window! Management sucks, twice, the store was totally shut down and customers had to get out the line!
… moreSteven McGowan
Placed online order for pick-up.
Was surprised to have payment routed through DoorDash.
Food was very good, what I received of it.
Order was short the apple pie and strawberry cheesecake that I ordered. Should have checked the bag.
Access to the location is difficult — located close to major intersection, making getting in and out difficult.
… moreDaFinest Knuckles
I really wish I could give zero stars ! I ordered online, I was alerted that My order was ready. Get there, ended up waiting 20 plus minutes to receive My food. I couldn’t leave because cars were waiting in the front and back of Me. I even called the inside, no answer. There were literally People cutting Their cars off in line because of the long wait !! I received My order, the food wasn’t fresh or hot. I informed the employees that I was missing funnel cake sticks but instead They gave me an apple pie due to being out of funnel cake fries. The values are not equal in amounts and I would like to be refunded !! I will never visit this location again !!
… morePhillip Burris
This location does NOT give a single shred of a care on DoorDash or Anything of the sort. More concerned with terrible drive through wait times it seems. Unable to realize DD and UE are jobs that others can get fired from…
… moreMedina Kay
I ordered two different combo meals I ordered a bacon combo and my daughter ordered a spicy chicken combo we did not get either one you delivered the wrong order I’m going to try and call him until I get through I need a refund
… moreCharley Williams
While driving for Lyft on the night of Sunday, October 12th, my passenger informed me that they had been at the hospital with their son all day and had not eaten. We proceeded to a Rally’s drive-thru, but there was no posted signage indicating that the first lane was closed. When we reached the speaker box, there was no menu displayed; consequently, we reversed and moved to the next lane’s order box. We honked the horn and shouted but received no response. We then drove around to the window, where we observed a young female staff member walking around with a headset. I waved my hand to attract her attention; she looked at us but continued as if unaware of our presence. Subsequently, a young man emerged from the back, and we gained his attention. He instructed us to pull back through the drive-thru. The passenger placed an order, after which, at the window, the female employee stated the amount due was $11. The passenger questioned why they were being charged $11 for a Big Beafied combo, to which the employee explained it was because it was a large size. The passenger clarified they did not request a large, and the employee had not inquired about size; thus, she adjusted the order to a smaller size. The passenger then requested some condiments. The employee inquired which condiments, to which the passenger responded, ‘Ketchup and napkins.’ The passenger added, ‘Please don’t let the napkins touch my food.’ I felt regretful that we were ignored upon arriving at the window and that the employee’s tone during the interaction was unprofessional.
… moreJamie Wedding
Awful unless you like cold cheeseburgers. I have tried this place about 6 times because its convenient but never again
… moreLeslie Family
Awful experience, we got told to go wait in the line for delivery orders though we had already paid and only order 2 very basic meals. The drinks they gave us had more ice than soda to the point the straw wasn’t able to fit in the cup, if we hadn’t already paid we would of just left!
… moreO’zee
Soooo we order 2 #5’s we received 2 nicely wrapped buns with cheese and fries on them
Somebody say “Where’s the Beef?!? I get back in line to advise and was told “just drive back up to the window” where I get replacement burgers with 1 patty instead of 2. Yeah, you got us for our $$ Rally’s.
… more