Rally’s

  3.3 – 1,723 reviews   • Fast food restaurant

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As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Restaurant serving fast-food classics like burgers, hot dogs, french fries & shakes.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Rally's 63108

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Reviews

Zay McCullough
My sons and I were visiting STL from out of states. We walked to this location from the hotel (~10mins) on a Thursday night. I often saw the other location on Chouteau Ave but apparently this one was closer to hotel, walking distance wise. I regret not going to that location.

When I arrived here around 10pm, the inside/walk up order was clocked locked up despite lights being on. There is no signage indicating the hours for that area, unfortunately. Since we already walked there and were hungry, I simply placed a pick up via their website around 10:18pm.

Per the tracking, it said my order was ready about 10:25pm. I waited for drive through to clear and went to the window. It wasn’t ready yet and I was told to go to the other side. Around 10:35pm, I received the food. My mistake was not checking the order but largely because it was cold and wanted to get back to hotel to eat it before it got cold.

For starters, I peeked in the bag when it was given to me by staff and fries were everywhere! Then, Only 1 of the 3 sandwiches were correct! It wasn’t even that busy!

Order: Cheesy Bacon Clucker (Crispy), BBQ Pretzel Buford, and Pretzel Pubster Burger Combo!

The clucker was correct but my Buford was missing the bacon AND the bbq sauce. The pubster burger only had 1 patty vs two and no bacon crumbles.

There was no ketchup or napkins in the bag either. This was very disappointing experience. I would have been less upset if it was a regular burger but my bbq Buford cost more due to the extra toppings. I wasted my money. If I had a car, I probably would’ve went back but we were not going to go there and back in the cold.
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Shell
Love the banana shakes and fries. The burger would’ve been great if it was hot and fresh. The attitude of the girl inside made me not want to go back honestly. Tried the strawberry cheesecake baked dessert it was also good. Wish there were more of these locations closer.
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Caitlin Freund
Came through this location about hour and half before they closed and ordered 2 large fries and the strawberry cheesecake bites. This was about $19 after tax rounded up. So after the transaction she asks if we could back up behind the red pole with a sly looking grin on her face. Wait 15 minutes and pull back up to the window and everybody just disappeared? Are yall running a ghost operation here and taking peoples money and they food. That’s just wrong. Always something happening at Rally’s and it’s not cute.
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Amon Shegog
Last night around 11 o’clockPM I ordered online on the app 10 wings and a pick 2. When I get there it was 3 employees total including I guess was the manager. It took about 10 mins to even see me at the window for service but that’s not even the bad part. He handed me my pick 2 but no wings. When I got my food everyone ran to back so I had to knock on the window for a good 5 mins. The dude came back I told him you forgot my wings and he tells me that don’t have no sauce. So I said can I get something to replace that then? He said there’s nothing he can do. I said can I get a refund? Again saying there’s nothing he can do. After that another employee came and handed me a different receipt spoke really fast and shut the window. So I still have my receipts from last night but right now my phone is off so I didn’t call cooperate. I will never return to this location and probably doubt going to any location for now on.
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Mrs Pepper
When it comes to Central West End you can definitely count on crappy service and people. We waited 30 minutes to be given a bag that wasn’t even ours, and when I addressed it I was told there was no manager available to handle it. The girl that was working on Vandeventer had your typical never will amount to anything great St Louis ratchet attitude which made me go straight to Chouteau where I dealt with the sweetest young lady. Her attitude was so refreshing on Chouteau, I couldn’t help but to leave that young lady a tip after experiencing this location
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Roberto Delgado
Ordered 3 items. They asked me to wait at the doordash window after handing my drinks.
After 10 minutes another guy asks me if he can help me. I then say I’m still waiting for my food.
5 minutes later I get handed a bag which contained only two of the three items I ordered.
Horrible experience will never come back
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Cameron Rudolph
You gotta eat.
12/9 update: ordered a mushroom and Swiss burger, but it only came with Swiss. It was good, but it wasn’t what I ordered. Ordered mozzarella sticks through the app as well, and when I got there they did not have them. The nice woman at the window exchange that out for Philly cheese steak bites, and those were pretty good. I think that’s just a glitch where the app doesn’t get updated if they run out of food, so probably not the fault of the employees at the store, but poor app design.
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Alexander Matlock
Consistently terrible service, regardless of shift. It is a regular occurrence at this location for staff to randomly shut down operations for random amounts of time (20 minutes to an hour) for vague and unconvincing reasons. Likely just a management issue of refusing to properly staff, but regardless – avoid if you want timely and consistent experiences.
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Rebel 420
Pick up is on the other side very inconvenient when there’s only one person in the car they aren’t very friendly, when you pick up you have to drive around to the other side, even though they can easily give you the order. Some dirty guy came to the window and he went and got my order. This place is slow and I don’t know how clean they are on the inside, but I will be sure to go to a different location. For this place to be in the neighborhood that it’s in you’d think that they’d do better but I guess the owners don’t really care as long as they make their money.
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Onna Margret
I’m new to St. Louis, just here traveling through here for one month. I have to say that I have not had rallies since I was back in Indiana as a little girl. The last time it tasted rallies. I was 8 years old. Definitely bring back memories. Tasty fries
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