Stacy Davis
We went to get lunch about 1:30pm. We attempted to order a meal deal and asked that we have no cheese in the burgers and lettuce, tomato, and onions. The lady told us she couldn’t do the meal deal except exactly the way came with pickles, onions, cheese, and mustard. We asked why they couldn’t just fix the hamburger’s the way we wanted. She said that it had to be the way it was listed. Which is silly. They could have put wanted in the hamburger.
… moreBilly Proffitt
This location is one of the best Rally’s around. The only problem we have encountered is the woman at the drive through who has the personality of a wet stick. Her customer skills are lacking and her persona puts of the vibes that she does not want to be there or be bothered by the customer. The receipt has her name as Cynthia. The only reason I gave atmosphere and service a four-star rating in because of the great customer service from others I have encountered at this location. If I were to rate Cynthia ,alone, I would have been too generous giving her a one-star rating.
… moreDan Fikter
I stop at this location like once, sometimes twice, per month. My order has always been correct, fresh,fast and really good. The only reason for the 3 stars on atmosphere is because the city of Shepherdsville is a tiny bit sketchy, and that’s nothing Rally’s could fix.
… moreMelissa Thompson
Always friendly and fast. The fries…yum. My kids love the chicken bite boxes and sometimes we stop by for ice cream cones and pup cup!
… moreMariah Venard
Swear the picture showed two patties and I only got one. They were super nice and the place was clean. Food was hot and the fries were awesome!
… moreSaddie Addams
The fries I ordered was cold . Also order a large Vanilla Milkshake with my combo meal. I don’t know if the sizes was changed, it was in a medium drinking cup. Over all great Service, I would go back . To give them another try . We all have our days and we are all entitled to them.
Thanks for the great service guys, keep it up.
… moreSierra Holcomb
Stopped in at this location after walking in the cold for a parade. Food was hot, tasty and service was excellent. Preston made sure our experience was wonderful.
… moreJordan Williams
Been to this Rally’s several times now and each time, it’s a great experience. Ordering your food is super easy, staff is friendly and the fries…..each time I’ve come here, the fries have been fresh. That’s a big thing for customers!!!
… moreBrandon Sutter
I came for lunch on a Beautiful Monday morning. Cynthia handled my order. Everything was fresh. The fries were fresh. I was served my food with a smile. You can tell this Rally’s is managed well. I would know I’ve been to very many of em lol. Nice job Cynthia. I can tell you care about your store.
… moreAmanda Smith
My food has always been accurate and fresh. Better than some other Rally’s locations.
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