


Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.
Address and Contact Information
Address: 4100 Belt Line Rd, Addison, TX 75001
Phone: (972) 851-7960
Website: https://www.raisingcanes.com/
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Raising Cane’s in Addison, TX, – 4100 Beltline Rd
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Raising Canes Chicken Fingers – Visit Addison
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Reviews
The results were unacceptable. Out of the 6 ‘fingers,’ one was 1.6 oz. Three were 1.5 oz, and two were a measly 1.2 oz. All of them were only about 3 inches long. these are barely larger than nuggets, not the tenders you pay $18 for.
I tried calling this location directly to resolve it, but no one answered the phone. I filed a formal complaint with corporate, but customers should be aware that the portion sizing here is currently way off standard.
After a long shift stocking produce for customers, I was craving chicken, and Raising Cane’s felt like the safest Pokemon Center. The classic combo of chicken strips, Texas toast, and Cane’s sauce hit exactly as expected. A reliable move set that never misses. What really stood out was the staff. I was greeted promptly by a team member with an impressive beard who stayed on top of keeping the place clean, clearing trash like a Trainer managing their field conditions. Another staff member, who walked with a limp, was incredibly friendly, checked in on how my food was, and made sure my order was spot-on. When the craving for chicken hits, this spot is almost never the wrong wild encounter, and the people running it make the experience even better.
Food service workers already deal with a lot — long shifts, demanding customers, and high expectations. They deserve basic respect and decency while doing their jobs. It was frustrating to watch employees remain professional while being spoken to in a way that was clearly meant to provoke or belittle.
I truly believe businesses should feel empowered to set and uphold standards of decorum for everyone inside their establishment — customers included. Respect should go both ways. Employees should not have to tolerate intentional rudeness just to keep a transaction moving.
Overall, the staff handled themselves well under pressure, and that deserves recognition. I just hope management continues to support their team and reinforces an environment where respect and professionalism are expected from everyone. I pray the GM sees this review
Fries weren’t salty just right! Thanks you raising cane ❤️
I went back to my truck and got in the drive-thru, explained that I had placed a mobile pickup order, and the staff seemed confused and couldn’t find it under my name at first. Eventually they did, but that didn’t help much because we then sat in the drive-thru for well over 20 minutes while they worked on another car’s order.
When we finally got to the window, the employees were extremely rude and unprofessional—leaning on counters, just standing around huddled together laughing loudly, and acting like customer service was an inconvenience. To make matters worse, they got my order wrong: we were missing extra Cane’s sauce and extra toast. The food we did get was cold, the drinks were only about 2/3 full, and the portions were extremely small for the price.
Overall, this was a frustrating and disappointing experience. I wouldn’t return to this location. The night shift staff seriously needs customer service training, because this was well below even the bare minimum!