Janet Ellzey
Worst experiance ever. The Manger was unprofessional and simply wanted to get rid of me. It was overtly obvious. When I tried to make a valid complaint about the window cashier not letting us correct the order and her demanding we pull up after handing us the wrong food the first time the manger was not intetestrd in hearing it. She had such a bad attitude didnt listen and demanded we pull up and wait. The manger wouldnt even look at me when i spoke. And we still got the wrong food a second time and didn’t realize it till we got home. I called the manager FROM HOME and he was dismissive once again. Apologies were made but they were hallow and once again he was dismissive. He doesn’t need to be a manager and has no skills for it and the window girl doesn’t belong in the window. I stated she shouldn’t be in the window if she was so rude to us and he stated I bad mouthed her by stating this fact. I expect more from canes employees sense of service. Nothing was resolved and with every interaction that happened was worse than the last. I won’t be going here ever again. He wouldn’t give us a recipet either when requested. Very bad experiance. Someone needs to do something about this. His de escalation skills are absolutly subpar at best. The chicken was beyond small as well. Suprise usprise we didn’t order naked chicken. That is was we tried to tell them to no avail. Will not be back and if it’s suggested we won’t be going again.
Update: thank you Corp for taking my complaint seriously amd reaching out. I hope the situation gets resolved.
… moreTerry Eddy
Raising Canes has great Chicken and dipping sauce , French fries and Cole slaw. Drinks their tea is great. Only wish they had mashed potatoes w/gravy as a substitute side order other than French fries. And fried apple pies for dessert.
… moreKenya McRae
The Sauce had too much mayo in it today. They didn’t provided the requested ketchup. Disappointed this time.
… moreMarc Ridgel
I asked for crispy chicken soon as they. gave it to me. I opened the box pulled around saw the manager washing the drive-through at 5:40.pm He tells me he’s been working here for 14 years that’s crispy. There’s no way it’s crispy. It’s been in the Merco too long the breaded is fallen off of it. I show it to him. He says Yep that’s crispy. Don’t ask for crispy chicken because you won’t get it.
… moreAndy Williams
Great service, decent location when driving through town and really kind customers.I just wish their chicken fingers would stop shrinking.
… moreWade Martin
Hit the drive thru a half hour before close, order a caniac combo, no slaw extra toast bc I’m pretty hungry. Get to where I’m goin and open the box. I’m livid! I’m short a chicken finger, on top of the 5 I did get are tiny to say the least and a small handful of fries. The whole point of ordering the caniac combo is for the extra portions! Terrible and won’t be going back!
… moreAaron Arnett
Best Canes in the country. The people are nice and service is fast! Love visiting the Canes in Walker. I’ve been here three times this week.
… moreNoel Edwards
I came super late after work probably about 10 min before close and they took care of us and instead of being rude for coming by late the cashier (Natalie) welcomed us and showed her amazing personality
10/10 customer service!!!!!!!
… moreRobert Gonzales
The chicken tenders were more like chicken thumbs. They used to be regualr sized chicken tenders, but now the chicken was about 2 1/2 to 3 inches long… It was more like skinny nuggets.
I was SO disappointed! They still had good flavor, but the size was devastatingly small and it felt like I was being cheated. This chain used to be good, but it looks like corporate greed has come to override the quality they used to be know for.
… moreKevin Ao
It’s the best chain to get chicken tenders. Get the honey mustard sauce and you won’t regret it. Also sub the slaw for toast too.
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