TC Reedman
The food is ok. The service is fair. The young people working there were friendly; but the set up makes it difficult to be efficient. I ordered my food to eat in, but nobody brought it to me. I had to step all the way back outside the restaurant to get my food. There is no service window, drink machine, condiment station or anything inside of this enclosed picnic pavilion of a dining room. I seem to recall there being sauces other than Cane’s sauce at other restaurants. I could be wrong. It’s been years since I went to one, but nothing but Cane’s , ketchup and nasty old Louisiana brand hot sauce.
The food was ok, but nothing special. It was cooked to order and nice and hot.
Not an inviting place if you want to dine in. In fact, it seems specifically disigned to discourage dining in. I may or may not go back. Or, wait until I get to a nicer Cane’s.
… moreBen Liu
This was my first time trying Raising Cane’s at their new South Loop location, and it was very disappointing. Prices are noticeably higher than other nearby chicken places, yet they serve the food in cheap foam containers. Deep-fried food should not be placed in foam — it can release harmful chemicals, especially with hot foods, posing long-term health risks. For a restaurant charging premium prices, this is unacceptable. Food quality did not justify the cost either. If you care about your health and value, I would strongly recommend avoiding this location.
… moreLatoya Archibald
This was my first time visiting this location and it probably will be my last. Whoever designed this place couldn’t have been from Chicago because you have to order your food outside. It’s a great idea for the summer but when Chicago winter comes customers will freeze at the window. Next, I ordered the box combo with no coleslaw and extra fries. The size of the tenders we extra small and I never received my extra fries. Can you say skimpy? The customer service was great but that was all. This place needs to improve big time! Take notes from the location near Northriver Side Mall. I am willing to drive that far to receive what I paid for.
… moreJason C
I got free curly hair in my order. The chicken tenders is quite small. I toss away the whole order because if the curly hair. Hopefully not from private part.
… moreKJ Forte
I thought you could walk in. Nope! Its walk up or drive thru. Not cool for us older patrons. Food was fresh, hot and ok. I wasn’t wow-ed! Limited to just tenders which are good. But more for younger patrons.
… moreD Towns
Went to this location to redeem my child’s good attendance award. We went through the drive thru to order then my son said he wanted to keep the actual award certificate with his first/last name and school info on it. Went around to the window to request we get the upper portion of the award with his info and reason for the award. The manager comes out to say we can’t have it, they have to keep it due to people reusing the coupon. Which makes absolute no sense when there is a detachment at the bottom when it is redeemed as well as a box on the actual certificate that they are to sign. I explained we just wanted to keep the award certificate part and he can mark it void to show redeemed and he still made an excuse for us talking about “policy”, so which is it policy or “people have reused in the past”. It’s not a big deal but it is a big deal when people want to make their own rules that make no sense at all, who is out here reusing a two piece kids combo certificate?!
… moreMonse Mendoza
lady who took our order was so rude not my fault you don’t wanna work. food was cold after waiting a long time to get it. the bathroom and area to eat was so nasty trash everywhere. they could’ve picked it up while doing nothing.
… moreArcadio Gonzalez
This is going to be one of the best canes I ever ate in my life, service super fast food made to order very good love it here.
Staff is awesome
… moreInaija Butler
This Raising Cane’s is easily one of the most ineffective food chains in Chicago.
No matter what time of day you go, the drive-thru is a total disaster: unorganized, slow, and chaotic. The worst part? There’s no alternative exit, so once you’re in line, you’re stuck with no way out, just sitting there while the world’s slowest service crawls along. It’s honestly ridiculous.
The staff often seem untrained or uninterested, and when you finally get your food, it’s usually cold. Everything about this place feels poorly run and frustrating.
With a Chick-fil-A right next door that actually values efficiency and customer experience, this Cane’s feels completely unnecessary. Instead of making your day better, it’ll just test your patience and probably ruin it.
… moreZandra Prince
I love this Brand, but I was very disappointed in this location. There is no table service. You order outside then wait for your food to go inside to eat. Or you go inside and wait for them to call your name. I’ve been to several in the Chicagoland and they all have order inside. Also the chicken strips were the smallest I’ve had. I hope they open another location in the South Loop. This is Chicago and we don’t need outside ordering.
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