Raising Cane’s Chicken Fingers

  4.4 – 239 reviews   • Fast food restaurant

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Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Raising Cane's Chicken Fingers 55414

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raisingcanes.com

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Reviews

Mumin Elsayed
Great service, first time trying the sauce, but did not really understand the type, it tastes like a ketchup/mayo mix with pickles in it. Chicken and bread was good.
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Alexandra Maria Achucarrro
I had the absolute pleasure of being assisted by this young man and I cannot say enough about his outstanding customer service. From the moment I walked in, he greeted me with a warm smile and a genuinely kind demeanor that instantly made me feel valued as a customer. It was evident that he truly enjoys his job, as he went above and beyond to ensure my experience was nothing short of excellent. His positive attitude and professionalism were refreshing, making my visit an absolute delight.

Not only was he incredibly attentive, but he also displayed a remarkable ability to anticipate my needs before I even voiced them. Whether it was answering questions, offering helpful suggestions, or simply making sure everything was perfect, he handled it all with patience and enthusiasm. His dedication to providing top-tier service is rare to find, and it speaks volumes about his character and work ethic. This level of attentiveness and care is what turns a simple visit into an unforgettable experience.

Employees like this man are the backbone of any great business, and I truly believe he deserves recognition for his hard work. His commitment to customer satisfaction is beyond impressive, and I have no doubt that he consistently leaves a lasting impression on everyone he assists. In a world where genuine kindness and great service can be hard to come by, he stands out as a shining example of how customer service should be done.

It is only fitting that someone with his dedication and exceptional skills be rewarded accordingly. I sincerely hope management recognizes his contributions and considers giving him a well-earned raise. Employees like him not only enhance the company’s reputation but also create loyal customers who will return time and time again. Thank you, sir, for your kindness, professionalism, and unwavering dedication—you are truly appreciated!
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Hasibul Hasan
Have tried the 3 finger combo & the sandwich combo & the food is great for the price. The service could be better. On my 2nd visit staff were refilling ketchup bottles which meant there was no ketchup on the table for my fries. I did ask for ketchup & was provided to go ketchup but don’t prefer those over the conventional ketchup bottle when dinning in. Floors are kind of dirty & if you are dining in make sure the tables are clean as I came across a few that had not been cleaned.
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Sidd Mahoney
I’m not sure if it was new staffing or another issue, but the customer service was lackluster at best. I waited nearly twenty minutes for my order, and during this time I asked the status of my order twice. On three occasions the cooks in the back made comments on my order that I could overhear–laughing after each comment. When I asked for any sort of compensation I was refused. Their excuse for why my order took so long was utter crap too! I would much rather just be told that you forgot to start it.
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Michael Chmelka
Truly, “One love” as chicken fingers are all they do. Very good, but a little pricey. The Cane’s sauce is fantastic!
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William Miller
Raising Cane’s, I love you. You are truly Chickfila’s only rival. The menu is so simple and so elegant, only four combos. Cane’s sauce is utter perfection. Texas bread is fluffy like a cloud in heaven. Don’t even get me started on your sweet tea. I’d be lost if I had never discovered Raising Cane’s, I love you.
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Katy Gray
I recently had a very disappointing experience at your restaurant, and I feel compelled to share it. I placed a mobile order for pickup at the location closest to me, which happens to be on the University of Minnesota campus. Although I had never been to this location before, I chose it for convenience (which, unfortunately, turned out to be not convenient at all and actually ruined our evening).

When we arrived, my husband dropped me off to go inside to pick up the food, and meanwhile, he was circling the block waiting for me to pick up the order as no parking was available. After a considerable wait, he called to check on me because it was taking so long. There were only two workers in the front: a busy female employee at the register and a male employee who appeared to be responsible for passing out food. I stood at the to-go area, staring at my food sitting there for about 10 minutes while the male worker walked past me several times, avoiding eye contact. I began to wonder if I was in the wrong area or if there was some unusual procedure at this location since the worker didn’t acknowledge me, so I wandered over to the cash register area, but there was a huge line out the door at this point.

I returned to the pass-out counter and watched the male worker talk with someone in the back for a few more minutes. When he finally finished, I asked if he was working, and he responded with “What?” I repeated my question, explaining that I was there to pick up my food. He clearly heard me and walked away with a smirk on his face, then started bagging someone else’s food and passed out several other orders, while my order continued to sit there for about 10 more minutes.

Meanwhile, my husband was getting increasingly frustrated as he continued to circle the block three times in rush hour traffic, all the while our food was sitting behind the counter being held hostage by one of the most inconsiderate and disrespectful workers I’ve ever encountered. I was just trying to grab a quick to-go order. After being ignored, I snapped a photo of the employee, and only then did he finally help me (you can see my order sitting there behind his shoulder, getting cold while he handed someone else their hot food). I wonder how much longer it would have taken him to help me if I hadn’t taken his photo? Never, maybe. He finally asked me what I was there for, and I had to repeat my name twice. He eventually handed me my order without any apology for the wait.

This employee’s behavior was completely unacceptable, especially during dinner time, which is just shocking. I also find it personally offensive, as a former restaurant worker putting myself through college – I just can’t believe customer service has gotten this shameful. I encourage you to review the footage from the restaurant as it’s truly a sight to see. I believe he should be fired, because he clearly knew better and was being rude on purpose. It’s important to understand that your customers are not just college students who will tolerate this kind of service. I love Cane’s, but I will drive out of my way to avoid this location in the future.
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Adrienne Cherie Ricker
A cozier version of canes. Awesome service, they brought our food out to us (it wasn’t very busy). They had individual ketchup bottles and napkins at the table instead of a dispenser at the drink stand.
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Megan
The service was wonderful. The cashier Keegan was amazing and made sure we had everything and was very helpful
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Megan Lundeen
i’m not sure if it’s a staffing issue or what. i waited OVER AN HOUR for my food. which was sub par, at best. The service here is terrible. Don’t come here if you want “fast food.”
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