Murry (I Wanna Go Sailing)
I thought I would stop in to my local Qdoba to get something to eat around 8 pm, two hours before closing. What I found was the grill already broken down and the hot board in disarray. The queso had already started crusting over and plastic portion cups parts (cups and lids) in the peppers and onions. Against my better judgment I went ahead and ordered a chicken burrito. Chicken, black beans, onions and peppers, queso, pico, and sour cream. While assembling my burrito, the lady with the braids, despite wearing gloves, put her fingers in her hair several times to scratch her scalp or adjust her braids. The lady who actually finished my burrito was sloppy with the sour cream, and struggled with rolling the burrito. While my order was to-go, it was cold to the touch (I won’t exaggerate and say ice cold) by the time I drove about five minutes to get home.
I work in food service, and understand the difficulties of serving the customer while also trying to pre-close and clean so the store isn’t wasting labor hours and the employees can get home to their families… but we’re talking two hours before close.
In any event, although everyone was friendly, I won’t be eating at this particular Qdoba again. While some locations are less convenient on my commute home from work, I think the cleanliness and hot food is just a bit more important to me.
… moreSam Robinson
We visited this location 12/26/25 and that will be the last time!
I was beyond disgusted that I trashed our food when I got home. Chicken was burnt to crisp beyond dry. The girl taking orders was slopping food around, cross contaminating foods. Bean juice in the queso, queso in the salsa as I watched her make peoples food and it didn’t even bother her. Talk about a mess!
The soda machine ice tray was over flowing with water leaking all over the floor creating a slip hazard.
The guy behind me ordered steak on his burrito which the same girl told him they were out. Kid next to her working jumps in and says sir I can cut you some up if you have a minute so at least someone was doing their job.
I see these older reviews of similar issues which doesn’t seem like anything has changed. Upper management doesn’t seem to care which is why the employees don’t care.
I don’t leave reviews very often unless something is serious and this made the cut.
We love Qdoba but this location gives it a bad name.
… moreDwayne Calhoun
On the verge of being really bad. Came about 6:30pm last night. All items that should have been hot like meat, beans, and rice were cold. The pico looked like it was a week old. The ice tea was really good. $30 for a chicken bowl, 3 chicken tacos, and 2 regular drinks. Could have had much better food/experience a couple doors down at Puerto Vallarta for the same $30. Not a good value for the money.
… moreJohn McIlvoy
For years I have went to this qdoba off and on hoping that it would get back to how it was about 10 years ago but this location is snake bit. Employees don’t even turn around when you walk in the door, food quality is poor, employees can not wrap burritos properly, and if you choose to dine on they don’t give you a tray and simply hand you a burrito in foil. I genuinely don’t know how this qdoba is still operating, corporate should get be hammering this manager to get it turned around. I believe it has been and still is a corporate owned store and not franchised. I wish this location would get their act together but from now on I’ll be driving the extra distance to the state street location.
… moreValerie
If I could I would give Negative stars! The food was more than cold. It was not made how I ordered it. They didn’t give us the extras that I paid for. And the portions are a lot smaller than the Jeffersonville restaurant…tried to call several times but no one ever answers the phone. Disappointed is an understatement.
… morePhillip Stephenson
Food is terrible!!! They are so chincy on the meat and on top of that the meat tastes like its 3 days old, literally!!. The workers are definitely not the issue, its the food, way over priced and they fill your burrito with rice , the only way to get the meat you deserve is ask for more. Funny they add more when you ask. Chipotle is 1000% better. Will never go back
… moreEmma H
They completely screwed up my order, it clearly said no beans on the order and they added beans, they forgot my lettuce, and they put the extra chicken that was supposed to go on another order from our order on mine? I don’t know how that happens.
… moreTammy Morris
Drove 30 minutes to get queso and chips at 8:30 PM. They close at 10 and they don’t have any that was hot. They would have to heat it up which it says it’s gonna take a while and they couldn’t serve it to me. Cold cause I was just gonna take it home and heat it up in the container. This isn’t allowed to I get our Santa if it was regular food it was queso either waythe 30 minute drive upsets me. I won’t be back to this location
… moreZee Hutzel
Went here with my family for lunch after a day out. After toasting my burrito shell the employee making it threw the shell across the counter which definitely rubbed me the wrong way. While making our food the employees dropped multiple ingredients and entirely failed to evenly distribute ingredients in the burritos, I’m used to this part and expect uneven bites when eating at qudoba but this location put all of the quac in 2 bites. My burrito was completely soaked by the time I got to eat it despite dining in, it quickly fell apart and was generally unappealing. My family also noticed issues with their food saying the black beans were off, the chips had a plastic-y texture and most tasted burnt or stale, all of the guac fell out of the burrito bowl when they opened it, and the salsa seemed completely unseasoned. All of the booths were also very messy with crumbs still on the table and worst of all they served the burritos on dirty plates. Unfortunately I didn’t think to get a picture but my plate had a chunk of what I believe was crusty beans on it.
Overall I would not recommend eating here, other locations may be fine but this specific one is extremely unsanitary.
… moreGrey Gorilla
Worst experience at Qdoba I’ve ever had worker with green dyed hair was rude and rushing everybody. They don’t even know how to wrap a burrito properly.. Ordered nachos and received no chips Plus, the nacho bowls were open
… more