Karen Martin
Whenever I stop into this Pulp, the employees are friendly and the store is clean. Last week I had the pleasure of having Katie serve me. She definitely has “customer service” figured out! I was glad that she was standing behind the counter when I came in again this week. She is knowledgeable about the menu and I loved her suggestion for my smoothie (since I normally just get the same one each time). I will be back and hope to see her smiling face when I come in.
… moreJenessa Lemon
Road tripping, needed something healthy to keep us going! I got the açaí bowl, my hubby got the PB one. Both were good. Sorry we had already stirred for the pic, we were starving! Smoothie for the kids. Yummy!
… moreDave Clark
This is the worst smoothie Pulp out of all locations I have visited. Many times I have been served the worst smoothies here. Almost always they are served not thick enough like the other locations. Shame on the Concord location for watering down the drinks. Maybe they don’t know how to make them????
… moreMark Humphreys
This was my first experience at pulp ever. I had never gone to a pulp location because I had never seen the point of paying for a smoothie. Earlier today, I stopped by this location due to the heat and was overwhelmed by a huge menu. I was fortunate enough to have an employee assist me in choosing a smoothie that I would enjoy. I believe her name was Evelyn but I remember distinctly that she had blue hair. This employee gave me useful advice in addition to not rushing me through. My smoothie came out quickly and tasted delicious. Truly an unforgettable experience and I will be returning to this location in the future.
… moreBrendan Priggins
Open sign is lit up but the store has a mini sign showing “closed new year’s day” yet google hours show “open”. Lazy business owner at its finest.
… moreR
The Very nice Lady behind the counter Today Was Awesome.
… moreThe Rice
I’m giving a 1 star for service because the website says open at 10 on Sunday and instead they were closed for a staff meeting…….. coming from decades of retail experience, staff meetings should always be an hour BEFORE opening. I don’t come here that often in my travels and when I do, I try to treat myself and now it makes me not want to risk pulling off the road to “check” and see if they are even open.
… morevkalingo
I’m incredibly disappointed with the experience I just had. My wife picked up a to-go order that included a protein packet and an açaí bowl with peanut butter and granola. When we got home, we found that the “açaí bowl” was literally just blended peanut butter and granola — no açaí, no fruit, just a completely incorrect item.
I called the store and explained the situation calmly to two employees, Chloe and Taylor (names may be misspelled). Instead of acknowledging the mistake or offering a basic apology, they immediately responded with, “Well, there’s nothing we can do once you leave the store.”
After being a loyal customer for over three years, this kind of treatment is unacceptable — and frankly, shocking. Mistakes happen, but it’s how they’re handled that matters. This wasn’t about the cost of the item — it was about principle and respect. I expected at least a sincere acknowledgment, not a cold dismissal.
… morePhil Carbone
We are always greeted with smiles and polite workers. They serve their patrons fast and make great food. The dining room is more suited to takeout than done in, but technically you could eat there. Food is a bit on the pricy side.
… moreBrianja Warren
This is one of the nastiest protein packers that I’ve ever had in my whole entire existence, and I have been to more than one store and have ordered the same thing. This is the nastiest one I have ever had please fix your service.
… more