Sonia Dorsey
Today I Ordered 2 hoagies, Italian and the Soprano. The Italian was fine. However the Soprano was missing everything thing I requested, sweet and hot peppers, lettuce, onions and pickles and mayo and oil on the side, I called and explained to the young lady and was offered to bring my sandwich back and they would complete the order correctly, that’s just too much in this heat, I will not be going back there again!!
… moreSamantha Peck
The one guy looks in his late 20’s that works on weekends mostly, is the best! Sandwhiches is always made perfect, and his customer service is outstanding! Super nice and pleasant whenever I stop in! Wish I knew his name to give him the credit he deserves!
… moreJay Tee
Just ordered the Bada Bing (Cutlet, Broccoli Rabe, Cheese), added Pepper shooters and added long hots and specified for them on the side. An extra $3-$4? Not only did I not get my long hots on the side, there is no Broccoli Rabe or pepper shooters anywhere on the sandwich. What a joke. I could understand forgetting the extra items but how could you not even make the original sandwich to begin with.
… morePhi Nguyen
This is not the best Primo but it was the only one available via door dash and I wanted to give them another try because I really wanted a great Italian hoagie. Well it has been confirmed that I will never order from this specific Primos again. We ordered two Italian hoagies the meat was cut way too thick then made the bread soggy and it just all tasted disgusting, old not fresh, meat was extra wet and soggy. it did not taste like an Italian hoagie. I’m sorry to say that I tried a few times since I live in Lansdale but I am going to have to vouch for the one in Chalfont which is much tastier, fresher and better bread. I regret paying about $30 for 2 hoagies that we ended up trashing.
… moreMatthew Engdahl
I ordered over $100 in hoagies and every one of the hoagie had two slices of meat on them the rolls were hard and extremely dry. Then I call to complain and was put on hold for over 10 minutes and nobody ever came back on the phone.. Very disrespectful and unprofessional. I will never eat or order from another Primos again
… moreDavid
Typical Primos experience. Fresh cut meats and the best bread around.
… moreNic
unfortunately i’d give 0 stars if i could. first of all, while my partner and i were waiting for our sandwiches we saw a cockroach walk by. then when we got home to eat our sandwiches i took two bites and realized that it tastes off. the broccoli rabe was absolutely rancid. it smelled and tasted spoiled. disgusting. now my stomach hurts and i’m hoping it doesn’t make me sick. just avoid this location completely.
… moreayla obrien
The way my aunt, who is a senior citizen, was treated today was shameful. The owner and staff were completely disrespectful and unprofessional. They wrongfully accused my aunt of not paying for hoagie trays that she paid for in cash when she placed the order. She was in the store for 90 minutes over this nonsense. After watching store surveillance footage it was proven that she paid in cash. She paid in cash upon ordering to help a small business avoid a credit card fee and allow them to be paid upfront for the order. In return, she was laughed at and treated in a highly demeaning and disrespectful fashion. After all this, they had a hard time apologizing and the owner complained the entire time while reluctantly bringing the trays to her car, only after she had to ask for help. My aunt was highly upset about this all day and really our entire family was appalled by the event she described upon her return home. This is not a way to run a business. Good luck with this approach to customer service. My aunt is too kind of person to place a review like this. I did it for her because the general public has a right to know the morals and ethics of the owner of this business. Our entire family lives locally and none of us will be patronizing this business ever again.
… moreJared M.
We live right around the corner from this location and unfortunately, we always receive incorrect orders. My wife is vegetarian and has ordered cheese hoagies that have arrived with ham on them (the whole sandwich, not just a small piece) and I’ve ordered items from their “premade” menu and gotten toppings that were not mentioned or ordered. On top of this, since this location closes earlier than others (6pm on the days we have ordered) we usually don’t have a chance to have the mistakes corrected.
… moreMel P
Primo’s is great but I think they may have made our order a little too early. I ordered around 11 for 12 pickup. My bread and some of the others was soggy (I think from the tomatoes) and the cheese had that “been sitting out for a bit” melt texture.
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